The Doll House (page 4 of 5)
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Reviews
In love with my gown
The Doll HouseI ordered by custom made dress in the Melbourne store and the manager was lovely! All I had to do was call for an update and I love my dress!
Amazing
The Doll HouseI Made my purchase in store, the process was good. My purchase was about delayed but the girls were amazing and made sure I received it on time. My dress was absolutely stunning and perfect, every detail was exactly how I wanted it!
I'm so happy with it.
Love this store!!
The Doll HouseOne of my all time favourite dress stores. I only wish I had more occasions so I could buy more dresses.
Very happy with the customer service I received and my purchases. Handled professionally and most importantly I have always left with a dress I'm in love with!
Perfection
The Doll HouseI went into store and custom made an amazing dress! thank you for the helpful staff at Top Ryde! They were patient with me and helped me get the right look :)
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Really helpful staff and beautiful gowns!
The Doll HouseMy experience was very good. The staff at Top Ryde were very helpful and patient with me and helped me find the perfect formal dress. They also gavee suggestions in regards to styling my gown.
Great selection
The Doll HouseVery happy to finally find a dress shop that holds a wide variety of dresses that are all of high quality. Impressive colours and design. Can't wait to wear my dress.
I have bought both my year 10 and year 12 formal dresses from Doll house castle towers and found the
The Doll HouseI made a purchase in store, purchasing progress was easy and simple, I picked up my dresses in store and had lovely customer service both times
Amazing quality!
The Doll HouseFor my school formal I had a picture in my head of the perfect dress, I searched everywhere to find something that I loved. The DollHouse was the only place I could find something amongst their amazing styles and amazing quality dresses. I looked amazing at my school formal thanks to you guys!!
Fantastic service! Great range
The Doll HouseAn overall positive experience. the girls in the Richmond store were so helpful and went out of their way to help me find something for me.
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I love everything Dollhouse!
The Doll HouseI make my purchases mostly In-store. The girls are friendly and helpful! I no doubt ALWAYS find something I need there! I love them!
Perfect
The Doll HouseIn 2014, my sister and myself bought 2 dresses from Dollhouse xoxo in Top Ryde for our cousins wedding. They looked absolutely stunning, we loved them and got soo much compliments that night. The employees were great help, they helped us pick the right dresses that suited what we wanted. They're service was really good. Also in 2015 I bought a red long laced dress from there and got heaps of compliments too. The dresses are still in great condition and the material they use is soo good, worth the price! Since I really liked their service and th
... Read moreeir dresses I decided to get my dress custom made from their. The girls really worked really well, and their ideas are great! I would defiantly rate Dollhouse xoxo 5 stars! It's an absolute must purchase for your next occasion. xxCopyright Infringement.
The Doll HouseSome designs have been ripped off well known designers. They have been asked to take down photos of ripped off designs. They are claiming the dresses are 'custom designed' when they have been copied off. If you complain on Facebook or Instagram, they will delete and block you. They are basically making lots of money from ripped off designs. I guess imitation is the best form of flattery.
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DO NOT SHOP HERE - even their reviews are fake!
The Doll HousePretty dresses so cheaply made & TERRIBLE staff who will lie & upset you just to make a buck.
AND
They are now paying people to leave positive reviews for them online to try outweigh the negative!!!
Dollhouse for your Design
The Doll HouseI have purchased from Dollhouse on many occasions, every transaction was seamless. Always professional, an exceptional product and prompt service. I have personally recommended the Dollhouse to my friends and family. This online store easy to navigate and payment is fast, efficient and secure..
Doll house is perfect for all occasions
The Doll HouseThe Doll house is the best women's store for all of your occasion needs. The customer service is high quality and they really care about your needs which is great. I have been a long time purchaser from the doll house and I recommend it to everyone. I usually purchase over the phone or via email which is great as I am very time poor so this service is excellent. Furthermore, the shipping is extremely quick and it arrives at my door within 1 day. I can't thank you enough Doll House for all of the occasions you have dressed me for. I will definitely be shopping with you soon xxx.
Great experience
The Doll HouseI originally entered the top ryde store with my heart set on a certain dress. After trying on the original dress and a few others the assistant found a dress that was absolutely perfect for my body shape, with a very flattering style and colour suited to me individually. She was very helpful and not pushy at all, in the end being able to sell me a stunning dress within my budget.
Great and friendly experience despite some of the other reviews I've read. Will definitely be back again!
Staff are amazing
The Doll HouseI've purchased several dresses from the dollhouse. Both online and in store. Staff are so extremely friendly and helpful. Both store and online purchases went smoothly, even a return we through without a problem. I have and will continue to refer friends to this store.
Lovely Service!
The Doll HouseVisitied bexley store in September and ordered my engagement dress. The service received from the staff was absolutely great! I received my dress before expected date and just the way i wanted it.I was also given a swatch for my scarf. Overall, i recommend this store for dress purchases
Love it
The Doll HouseAmazing costumer service! Ordered my dress in a week before and got it on perfect timing I recommend dollhouse to everyone
Terrible service, over priced and bad quality!
The Doll HouseTo cut a long story short I was charged $800 for a dress I ordered 10 weeks before the event that didn't come in on time, wasn't my size and wasn't the exact style I wanted. Upon ordering the lady told me they couldn't do anything about the price because 'it was short notice' which i agreed to as I thought they had quality service and dresses. My experience was terrible I was made to fell stupid for asking what the style of my dress is with responses like 'it's okay honey' 'that's not what we said' when I called in 1 week before the dress was d
... Read moreue to arrive they had no answer to tell me what process of the order my dress was in. Every time they promised to call me back they didn't. When the dress finally came in I rushed to pick it up (as it was the day before the wedding and naturally there are 100 other more important things to attended to) only to find that the dress is in a different style, way too big and shorter than I asked for! here I was given the excuse of 'it's better to come in big as we can alter than too small' they then pinned me up and promised 1 hour alteration. so I waited only to be told that it's actually 2.5 hours and to go home if I wished like I don't have anything better to do! So I waited only to recive a dress that was now too small on arms too big on my chest and too short. They stuffed up my weekend, over charged me and made me feel like an idiot everytime I asked a question. I felt Fat and ugly in a poorly altered dress on the night always worried how the dress would look if I sit stand or walk .. It wasn't my size and not to the measurements they took when ordered. On social media their dresses look nice at first glance even the girls seem nice but at the end of the day it's all about getting your money. My advice it go to a nice well known store spend the same or even less on a beautiful gown and don't waste your time here I still wish I walked out when I realised the dress wasn't mine but I had no other option!If there was an option for no star I would pick that
The Doll HouseWent into Ryde and tried on the perfect bridesmaid dress on 15/05/16- served by [name removed]. Upon trying on a few dresses, we found the one we were looking for. We were assured that the dresses would be in on time for the wedding and were due late July/early August.
It had come to early August and we still had not received our dresses.
06/09/16- dresses came in, completely different dress.
10/09/16- rearranged hens day, took dresses back to Top Ryde and was assured the right one was in stock and not to stress. [name removed] confirmed t
Fab dress store!
The Doll HouseThe workers are sooooooo quick! I needed a dress for a wedding and they did not fail at providing me with something I needed in a short amount of time. They also listened to my specifications and used that to find me what i needed. Super helpful staff that help you straight away. Can't wait for the next occasion so I can buy another amazing dress!!!
Amazing bridesmaids dresses
The Doll HouseHey:)
I bought 3 bridesmaid dresses for my sisters wedding a couple months ago in-store and I wanted to let you know that my experience at the store was amazing. The customer service was exceptional as they helped me with sizes and the different colors and styles in dresses. They were also very helpful in discussing prices and the dresses had arrived in time for my event. Thank you.
- Mooqa
Arrived just in time
The Doll HouseI ordered a dress for my daughters christening a week before the event through the store. It arrived the day before the event to my relief and was altered within the hour. I had purchased many dresses from dollhouse prior to this and many since. Vicky, the manager at top Ryde always looks after me. I will continue to shop here.
great service
The Doll HouseAmazing!! Brought a galanni dress, looked amazing for the day,service was great will definitely buy again, thanks to everyone that helped
Amazing dress
The Doll HouseThere are mixed reviews about this store. I was very hesitant to go but I was passing by and I went in to find my formal dress that they had on their website. Right when we walked in someone helped us. They didn't have the dress in store so the lady that helped us went down to their storage and found the only dress they had left. It was a different size and colour but she helped me into it. I ended up ordering online from the store. I was very nervous because I read reviews of people getting the wrong dress and colour. I got my dress in the mai
... Read morel 2 weeks earlier than expected. When I opened it, it was the right dress, colour, size and amazing quality. If you are thinking about buying from here I would suggest going into the store to make sure you like it and get the store to place the order for you. Don't let bad reviews discourage from going there. If it wasn't for them I wouldn't have my formal dress! Thanks to everyone there for helping! XLies & pathetic
The Doll HouseWish I had seen some of these reviews before I decided to use their service. On my credit note it states their store policy: Your happiness is our utmost priority. Last year I planned a wedding within 6 months and therefore I was well aware I couldnt find a convential gown to be made by our wedding deadline. Their sales person sold the promise that they will have a custom wedding gown in 4 weeks which dragged on for 2 months until finally I got the gown, it wasnt what I wanted and they didnt take into account my body shape and I didnt know whet
... Read moreher I wanted to laugh or get angry when I tried the horrible THING (dress) on. WARNING: DO NOT LISTEN TO THE SALES PEOPLE WHO MUST READ DISNEY FAIRYTALES ALL DAY AND MAGICALLY MAKE UP A STORY OF WHEN YOUR DRESS WILL BE READY. Go to the well known bridal shops for bridal and bridesmaid dresses. Their service and compassion is lacking. THEIR MOTTO IS REAL DOLLS DONT DO DISHES..WELL GUESS WHAT, DOLLS DONT HAVE A BRAIN EITHER as they lack compassion and customer service. If I could give a negative star rating rather than a 1, I would.Don't pay their first price! Poor quality.
The Doll HouseStaff will tell you retail pricing but often give you a discount. Which sounds great till you have to order the item where time of delivery will far exceed their eta. Not great if you have a deadline. Additionally, it will arrive in a slightly different colour and size to the one in store. The garments are not good quality for the price paid and are generally slightly different from the manufacturers advertisement. Which leads you to believe that these are just cheap reproductions with a tag attached. You're best off getting a good quality legitimate designer dress from Myers or David Jones for that price.
Worst company ever
The Doll HouseThis company is one of the absolute poor dress companies out there. The service is terrible, the workers are horrible and the dresses are such poor quality for the prices. I cannot believe how or why this place is still open, it honestly is one of the worst experiences i have had and will never be back again.
Most disgusting, rude, unprofessional staff at Top Ryde store!
The Doll HouseDollHouse Top Ryde has the rudest staff ever!
They have no work ethics or professionalism what so ever!
I ordered a dress months ago in RED only to have it delivered in MAROON! The staff said the dyes change.. then why promote a RED dress on your site when you can't even get it that colour? Secondly, they have not only stuffed up my dress to where I had to choose 1 off the shelf because I had no time to make changes to the original but i also had to pay an EXTRA $250 for the dress off the shelf as they said it was "more expensive" when it has
BEST SERVICE EVER!
The Doll HouseI purchased a dress for my formal. They provided me with the best service ever and i now shop there frequently. the staff members are amazing and they always guide me threw my purchases. I recommend the DollHouse to everyone!
I will definitely be going back!!!
The Doll HouseThe doll house definitely helped me out A LOT ! I had a wedding and as usual I was very last minute at getting a dress in time! The morning of my event I tried my luck with the Top Ryde store. after trying on 7 dresses I some how managed to pick one dress. they were all so amazing! The girls got me a brand new one from their storeroom and also recommended me to the tailer in the centre who had shortened my dress on the spot!! I am very very happy with the way the girls in store helped me chose the perfect dress! They definitely concentrated on helping me find the right dress! Their customer service skills were excellent! I will definitely be going back there !!!
Amazing service and Amazing Dresses.
The Doll HouseHave you ever been into a store that not only has amazing customer service, but also sells some of the most beautiful dresses you have ever seen.
If not, then you need to shop at the Dollhouse!
I have shopped at Dollhouse on a number of occasions and they have never ceased to disappoint. Their customer service was amazing. The girls working there spent hours helping me find the most amazing dresses for every event I had. If there was even the slightest of problems they fixed it straight away. The stress was taken off my shoulders and the
... Read more girls made sure that I looked amazing in my dress. Dollhouse has always been my go to store when I need a dress asap. They always seem to make the impossible possible. Whether it was to custom make my dress or too add on bits and pieces to make my dress a show stopper. I love the dollhouse!!! If you haven't already shopped at this amazing store, then I would really recommend you do!!!Amazing Customer Service
The Doll HouseI bought the Georgette gown in champagne for my year 12 formal this year and I loved it! The ladies at dollhouse castle hill have such good service and I truly felt like they wanted me to be truly happy with my dress. The price I paid for my dress was completely worth it! I love how it curves my whole body in its beautiful mermaid design and has a featured slit to show of my killer heels. I cannot thank Doll house enough for my beautiful dress! Everyone was commenting and talking about how my dress stood out from all the others I highly recommend dollhouse for any formals or special occasions.
Doll house is amazing
The Doll HouseI have really good experience with the dollhouse, the girls are just amazing and very helpful, when I walk in for a dress the help I get is just excellent!! Amazing dresses, clean store, beautiful team, and life savers .. Thankyou x
Amazing ! Everyone there is so nice and helpfull, love the dresses
The Doll HouseEveryone is so kind and helpfull. When I walked into the shop the customer services was so good and the store looked amazing very clean and tidy and even when they where busy the girls still made sure that I left with a dress.
Amazing customer service and gorgeous dresses!!
The Doll HouseWhere do I begin with the dollhouse!! These girls are absolute lifesavers, a week before my engagement my dressmaker did not follow through with my dress I went into the Melbourne store and the girls went above and beyond to help me find an amazing dress suited for the night! After a long 3 hours, the girls remained patient with me and helped me with all my needs! I left the dollhouse with my gorgeous jovani dress for my engagement and I couldn't have been any happier!! Amazing customer service, gorgeous dresses, dollhouse saved my engagement!! Definitely have recommended to all my friends for there upcoming events!!
Great store, great service!
The Doll HouseAfter visiting several stores and experiencing the worst of worst experiences - I walked into the Doll House. The staff are so welcoming and help you from the moment you walk in. The girls from top ryde were incredibly helpful and helped be find my outfit within the first two dresses I had chosen to try . I have recommended all my friends and family to go in and wouldn't post on this page if I wasn't pleased with my purchase. Don't believe everything you hear and go in and check it out
Love shopping at the Dollhouse xoxo
The Doll HouseSuch a great experience everytime i come into the Dollhouse, always greeted with a smile and made sure I am taken care of. Staff go over and beyond to help find what we were after and ensure they show us not only what is instore but also what else is available to purchase online. Quick to get dresses in, ensure that dresses come express and that there is no late arrivals. Dollhouse will and always will be the only place I buy evening dresses from.
Amazing dresses and even better service!
The Doll HouseBeen to The Dollhouse a few times now and every time I've been in there the girls always greetly me so nicely and instantly ask if I'm after any help. They helped me try on dresses for my cousin's wedding which was overseas and helped me find the perfect gown. Whilst my size wasn't avaliable they put an order through for me and within two weeks i received my dress in perfect condition. Everyone in Europe was in awe of how amazing I looked in the gown. The girls went above and beyond and were so helpful. I've recommended so many friends to shop at The Dollhouse. So happy with they're service!
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