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The Gamesmen Physical store
AlexSydney, NSW
can't open box with board game
Sellers do not allow to open the box with the board game to see what quality it is. They say - they cannot sell it later. This is an online store with high prices.
1 comment
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steveSydney, NSW
- 3 reviews
Customer Service re Thrusmaster TX Wheel
Technical advice required for a Thrustmaster Wheel
I purchased the entire package from Gamesmen (Console, Games, Thrustmaster Wheel + Premium Pedals)
Force feedback issues with the wheel. Attempted 4 times over 60 days to contact Thrustmaster for advise or recommended service agent . I never received a response
Called the Gamesman
My wheel was out of warranty, so The Gamesmen really could have fobbed me off
Daniel Cusumano (Gamesmen) was so helpful, and within 12 hours after a telephone conversation sent me info and advice .
Thanks!! so appreciate the EXCELLENT SERVICE and FAST RESPONSE
Spend a little more with a reputable dealer such as Gamesman (as opposed to getting the best deal online) and it will save you $$$ in the long run ...Read more
Regards Steve Sabel1 comment
Lisa P.The Gamesmen
Hi Steve, that's great to hear that Daniel was able to help you through the issues with your Thrustmaster Wheel - we're always happy to help!
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Lisa P.The Gamesmen
Hi Alex, we're sorry for this. It is our store policy that we do not remove the seal on board games (for a number of reasons) and we're sorry this prevented you from testing the quality. If you would ... Read more
like to discuss this further, please do not hesitate to give us a call on 02 9580 9888. Our apologies for the inconvenience caused.