Thermomix TM31 Questions & Answers (page 2 of 4)

When you use the Varoma setting you need to select a time on the timer, otherwise it won't work. I think this is a safety feature, so that you don't end up cooking something on the Varoma setting (very high temps) for an indefinite amount of time. I'm not sure if this will help you, but I thought it was worth mentioning.

Hi Lyn,
The short answer is: NEVER (EVER, UNDER NO CIRCUMSTANCE) forget to insert and lock the mixing knife in the bowl before adding liquids, or any operation really. That could lead to VERY SERIOUS damage, which may be even beyond any chance for repair. I exhort you and all newcomers to read the User Manual, particularly the Warning & Precaution Section, and follow it TO THE LETTER because the Thermomix is not a toy, and the appliance can't be blamed if improperly used/handled.
I have witnessed a couple of this type of accidents (through a couple of acquaintances of mine) and Vorwerk, quite fittingly, won't cover any cost for repair.

Check the fuse in the Thermomix plug then check that the plug socket itself has not blown a fuse. If the electrical elements seem ok, call your local Thermomix Advisor or Thermomix Head Office who will be able to help.

I have found Thermomix Office very helpful with any questions their number is 1800 004 838 from 8.30 am to 5 pm.

how does one change a fuse in the plug?

yes v is for Varoma
0-7 I can only guess means speed 7?

I would say that the speed 0 - 7 would mean increasing the speed slowly up to 7. V would stand for Varoma. What model do you have? Good luck and happy cooking.

Thank you. My machine is TM31. Have used it twice so far and still experimenting.

It can be set anywhere between 37 deg and 120 deg.

you could fine the serial number & look it up. Serial is located on the base unit

I would say this would be a question you should ask Thermomix directly as I am just a proud thermomix owner and personally haven't had any problems with my TM5. Hope they can help you.

Might be best to ask the manufacturer

I agree with the above, however I think Thermomix AU may be tight lipped about it. In every case (which the owners have openly discussed this issue), they have not been using the machine properly. That is, not using the correct seal (green seal), or turning machine off and opening lid before the blades and food inside has stopped spinning. Would you open the washing machine and grab your clothes out if it was still spinning.

Contact Thermomix via their website at https://www.thermomix.com.au/how-to-purchase/contact-us/ and tick the box that you have a service enquiry and someone will be in contact with you to book it in for a service. Alternatively give them a call on 08 9276 6966 to organise. Hope that helps!

Sorry, I don't know, they are now a superceded model. You may find some on ebay.

Hi Jan - The TM31 is now only available on the second hand market. Prices vary so you need to look around, but because of the new model there are lots of TM31s on the market as many upgraded. Personally I like the one I have. Thermomix currently have an offer on a second bowl and blade set to go with the TM31 or you can purchase the new model. Love mine to bits and use it most days. Would recommend you contact Thermomix for a consultant in your area and if you don't want to hold a demo of your own, ask them to tie you into one they are going to do. I went to three and my husband to one before we decided and I have just ordered the second bowl and blade set.

Hi Kylie, I'd ask the seller to demonstrate cooking something like the stock paste so you can see it at high speeds and heating, that would bring up any concerns. Ensure the bowl and blade are intact and that it has all parts

Most definitely !!! you need to know it's in good working order, especially as this is an earlier model.

I did not own the prior model so cannot comment. Maybe someone else can answer? When I bought mine, I looked for a TM31 but people were asking such outrageous prices for them that it was going to cost me approximately $300 more (I got mine at the introductory price offer) to buy a new one.

I have no idea.
Maybe my problems with the TM5 were just a one-off fault ???
If it was a just a badly fitted seal, well ok, but if it's design fault then I'm not impressed.
They have said that they would have it fixed under warranty, but I have
yet to see how it goes.

regards,
mark.

The TM5 is 10% larger in the bowl and varoma, and is now computerised, whereas the TM31 is manual operation. The TM5 is also a bit quieter, and more stable when it comes to using the knead function. I has built in recipes and guided recipes via chips which attach to the side. I have both models, and have no intention of selling my TM31, however, I do think the TM5 is well worth the extra money over a second hand TM31.

It can yes as my daughters do all that, i have a Omniblend V to do all this paid 329,00 for it and does the job :)

Thank you

Yes, the Thermomix functions very well as a blender. It also can mill rice into flour, sugar into caster sugar and icing sugar. This is however just one of its many functions which also include cooking, steaming, emulsifying, whipping and kneading. It is a lot more expensive than a blender. Despite the cost, I have to admit it is a great machine. I was disappointed with the company for releasing a new model without warning to those of us who recently purchased the older model but the company is taking some steps to address this.

It can crush ice & very likely ice coke (I haven't tried). I have crushed ice cubes made from coconut milk. If you google Thermomix Australia, go to Shop and choose Cooking Classes. You can go to a local class first to see one in action & taste test. Speak to the people put the class on.

Thanks a lot

What if i go for optimum 9400. is it as good as thermomix or thermochef?

Keep your juicer, this machine does NOT juice (as they will tell you it does), keep your slow cooker, it does not slow cook. Keep your food processor, it does not grate (a food processor will grate your food). Keep your frypans & wok so you can brown your meat at the TM31 will boil your meat, not brown it. Basically, if you have saucepans & a food processor, you will achieve much better results than you will with a TM31. It is also VERY noisy! I regret getting rid of my rice cooker because even cooking rice in the TM31 is too loud :( disappointed!

Yes. That and more

Not exactly.

It won't cut slices of cucumber/carrot/any other veg.

Save yourself some money and buy a Thermochef instead, and with the savings you can get yourself a good food processor and still have money left over.

The Thermochef does everything that the Thermomix does

It doesn't slice it chops it can grate hard cheeses and you can also make flour, icing sugar out of raw sugar, the thermochef I have used will not cope with pressure that the thermomix will you can push this one beyond its limits where in testing I have seen thermochef go kaput - this however is not a food processing - you can make mince out of chicken fillet or rump steak but you cannot slice you can grate but you can't slice you can steam - high temperatures are no problem either you dont ever have to be considerate with the thermochef you do on the processing side great but on the other side I wouldn't be that confident I don't work for either but I have tested both

You cant. People (usually retiree women) buy these as almost a status symbol. "Look at my TM", "My TM is amazing, you should get one" etc etc plus they get all swept up it the sales rep's demo, that emotion takes over completely. Impulse but if ever there was one. It works (husband and I got given one) but doesn't do $2000 worth of cooking. For that, I'd want it to make me coffee and change nappies.

Sounds like it could be the rubber - it erodes over time, especially when washed in too hot water.

Whoever sold you the 'mix should be able to get you in touch with spare parts / replacements.

the other alternative is to get on their website, Thermomix Australia and contact them.

HI Erica, if you have facebook you can join the Thermobexta or the Thermostruck groups they are excellent in helping you with issues with cooking etc.

Mahdeen - lovely to hear from you BUT - I haven't & will not purchase one of these overpriced products. $2000.00 for a product that does no more than most appliances in your kitchen !?! Also with a guarantee of only 2 years when the company proudly states that this appliance will give you a lifetime of use - don't think so. Read the reviews before spending your hard earned money.

The company originally stated the bowl, blades and other attachments are dishwasher safe, but now it is generally accepted that the constant use of corrosive dishwasher powders can cause corrosion of the probes on the bottom of the bowl. I find it is a breeze to clean with the brush available from the website and one of those little baby teat brushes for around the blades.
I keep reading the comment that the product should have a longer warranty, yet most cars, worth sometimes up to 20 times more than a thermomix are lucky to have a 3-5 year warranty. Don't let the complainers sway you, the Thermomix is worth every cent

Still using it - 2 years later ? Doubt it & these overpriced appliances are popping up everywhere for sale.