This company refuses to give credit for future travel when I cancelled due to global health crisis. Airlines, tour companies, air b&b were honourable with giving us credit. Time for a class action against Tick Insurance!

Ripoff insurer. Covid virus..so my airline refunds me the fare. My Tick Travel Insurance? oh no, we have your money. Go away!!!!!!! Incredible response in the circumstances. Will never use again.

Booked my travel insurance with them for my trip to Japan in May. Trip cancelled through no fault of our own. Asked for a refund. They said NO. How businesses treat others during this crisis will be remembered after the crisis has passed.... ie we won’t be back!

I tried to reschedule my insurance today as it was no longer needed due to corona virus but got told by customer service rep that I had called the day before to confirm I needed it and it is now too late. Considering I was at work the whole day and have no recollection of doing this they assure me I did, however they can't tell me when I called, who took the message or why I would need insurance for a trip I had cancelled five days earlier. Tried to speak with a manager but they were all too busy so I'm not expecting any joy from this mob.
Price is pretty cheap but you get what you pay for I suppose, I won't be using them again and can't recommend them as an insurer.

I recently purchased a travel insurance policy for my trip to Bali which was recently postponed due to the Coronavirus pandemic. I contacted them to change the date and there is nothing they can do for me. I don't want a refund, I just want to change it to a future date but I don't know when that will be at the moment. I received credit for my flights and accommodation at late notice so can't understand why Tick Insurance can't do the same due to the circumstances in the world at the moment.

Went on a cruise febuary and found that noumea requires that we carry health insurance or we may be denied into the country something new.We shopped around and took out Tick very simple and cost effective for our needs.We had no problem at all.However when docking at noumea a guests was been put into an ambulance and we heard that the ambulance and hospital would not accept her until they had clearance from her insurer.This made us very happy that we did take out the policy.

Seems like Good value and was easy to establish. Haven't made a claim and hope that we don't have to. First time user. Had to email them regarding incorrect date of birth and heard back quickly

The policy is very good value and gives me all that I need.
Have never had to make a claim.
Did find it very easy to set up .
online. Have used Tick travel several times and they have always had the best value for money.

it was great, email about my problem was a little slow, but in the end it was resolved immediately and efficiently in the first email sent to them. thank you.

It was easy to organise for older travellers and good value. Terms were set out clearly and contact details were provided. We have used this insurance company about three times and will use this company again.

Tick basic insurance is perfect for healthy people. We have used it many times. It is easy and fast to organise.We have not had to claim as yet but we feel confident there won't be any problems.

Simple to get good price easy website. Not yet made any claim on this policy. This is the second ti e I have used Tick insurance for my travel insurance

for my age (85) these are expensive but ths was the cheapest.
I was not offered reward but of course I m open to offers.
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Tick insurance is very good value and easy to set up. I have not lodged a claim and this is our first time travelling with this company. Communication was excellent.

easy to apply and complete online.
have used Tick several times but have never had to lodge a claim. Appears cheaper than most other insurance companies, policy issued immediately after payment submitted.

I have been insured with them twice and found not to expensive, however have no claims so far. One comment i turned 76 last November and have found this year it has gone up about 100 dollars so am considering this time to use or not. Did book in January for May 5th to June 2nd, 2020 in last few weeks Thai Airways cancelled booking. Having trouble getting my air fare back from Flight Centre saw them a few weeks ago they offered me $360 and they keep $340. Sent letter to tick insurance to cancel my Insurance because i do not need and asked for my money back, still waiting to hear back from Tick.

Good value, not claimed, and this is the second time I have used tick insurance, I can’t say any more until I have to make a claim and hope fully that won’t hapen

Whilst I have read negative reviews about claims I’ve always found Tick to be good value for money.
As yet I have never had to make a Claim however I am sure it will be a quick and easy process also

Very easy and best price super happy have been using this company for a few years now will keep using Tick when i travel to see the family every year at least