Have had a tomtom replaced because of no traffic.. now have a tomtom 520 and 620 and neither receives traffic through samsung s9 phone.. phone and gps has been set up under guidance of tomtom support... and several times following same procedure by self.. work great in loungeroom but 2 k's up the road it drops out..
cant be a black spot cos tried resetting at different locations during 217K trip NSW/QLD still no go.. otherwise device is great

Logic on navigation at times ridiculous, last tomtom I had would take you to intersections with traffic lights, regardless of the setting (ie: Fastest or Shortest Route) the GO520 would take you to some of the worst intersections at the worst possible peak hour times.
Battery absolutely crapped itself a month ago, started losing maps/memory etc, now it has just crapped itself and wont even power up. Paid $287 from JB Hi-Fi, now changing to a Garmin (again) went back to Tom Tom because the Garmin irritated me (similar issues with Navigation as mentioned above) however I am so disappointed in the New GO 520 I will try another Garmin.
Sat Nav's suck!

I do the updates and the speed zones are still wrong. Life time updates don't include speed camera updates. Very slow to pick up my location. Never again Tom Tom

The Go 520 maps so out of date at least 6 years. Constantly have to use google maps on my phone what a waste of money. Please update your maps!

WiFi update never worked. Tells me it needs an update by becoming a useless dash ornament.
So I have the usb cable demanded to be used to update hardwired in car.

The map is quite accurate. However, the search engine is terrible, most of the time you can't search the places by their names, you must input the full address. Not recommend this product unless you are a p plater

I have been using (but not very successfully) this unit for quite some time and it is a load of crap.
And they have the hide to ask you for $50 for camera updates for 1 year (no way).
It is about to be thrown in the garbage bin and I suggest to anyone to use maps with their mobile device.

TomTom 520 it's very bad product, high price for bad quality, the map not right like Google map even with the update, many addresses not existing, Restricted route, which made for me confused as a new driver also keeps hanging, the battery low, problems in connecting with the application in map, I am so disappointed.

TomTom GO520 is the most frustrating TomTom device I have ever owned. Very difficult to setup and keep working. Requires numerous soft "TomTom" restarts. When you get it eventually working and using "MyDrive" on your mobile, be prepared to find that the app is using very high battery usage. On my Pixel 2, you cannot turn MyDrive on or off as when required. I Have owned 4 previous TT devious over the last 10+ years but am sure this is my last TT. The only reason I "invested" in the GO520 was due to the fact that 2G was turned off.
With the development of traffic and routing, "Google Maps and Traffic" app is a very good alternative.

I'm another person who was forced to upgrade to get live maps since the closure of 2G
Traffic updates work via my mobile phone data, when they feel like it.
Get a lovely map on the go520 telling of no traffic delays while I'm idle in traffic.
Worse piece of junk. Only upgrades wireless, handy sitting in your own driveway, not away from known wireless network .And it wants that twice a week.
Mine reboots it self whenever it wants to.

Time to look at a Garmin I think.

We replaced our original Tom Tom as it was extremely old. This model is just AWFUL. It is new and we haven’t been able to use it as although we are in WA it tells us we are in Sydney. It has been returned to the manufacturer who supposedly fixed the problem. It was sent back to us in the same condition with EXACTLY the same problem. We are going overseas in a couple of weeks time without the Tom Tom as now is has to be returned again. Customer service is ZERO. We have also had to pay the postage whenever it is returned. I wish the company would wake up to what their customers are experiencing and feeling about a shabby, unreliable product. Shame on you

I was Driving from Florida to Delaware the GPS took us 2 hours out of the way. When I called they told me to do a reset. The biggest thing the GPS does NOT let you know if there is a delay. My old Tom Tom let me know there are delays ahead and let me know if I was still on the fastest route. Sometimes it would say do you want to save time taking another route not this one. The rep told me to connect my GPS to my phone WiFi if I have to connect to my phone why do i need the GPS?

This is my third TomTom - couldn’t connect to the blue tooth on my iPhone for traffic- maybe if I tried 100 times I would get a successful connection once - finally got a replacement from TomTom and gues what? Same problem again with inability to connect to Bluetooth on iPhone for traffic - if this is the way TomTom does products then it won’t be in business very long