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Deborah KeleherSouth Australia
Anglers Inn at Wallaroo SA
$55pn is a good price for a very average needs upgrading room. Wasn't after anything fancy. just a comfortable room to have a break from home but still be able to do some work in. But what we got was a dirty floor & kitchen appliances. Saggy uncomfortable bed. Noisy Paper thin walls - all night revelry in unit next door, no sleep. Felt very unsafe. Food on dining room not good. Very dismissive customer service.
Slow in responding to complaints. Over 32 hours later held up carrot of refund but wasn't going to give one as I had already put in a bad review (30 hrs later).
Seems they prefer to bribe disgruntled guests with money back for good reviews but their default setting on responses is blame the guests.
1 comment
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Sue B.Metropolitan Adelaide, SA
Needs cleaning
The pictures on the net looked great, garden neat and very quaint but in fact garden was overgrown gate hanging on 1 hinge and cottage dirty and cobwebs in most corners. Grill dirty fridge dirty and needs descent sheets. Garden furniture filthy .
3 comments
Travel AuctionsTravel Auctions
Hi Sue, thank you so much for sending through this feedback. We are sorry to hear your stay wasnt as you expected. Each property supplies us with photos of their property, meaning there is a level of ... Read more
trust that it is as pictured, which majority are. I have passed on your concerns to management and also onto our field inspection team who would like to look into this further for you. If you could email [email protected] or call 1300 65 65 73 letting us know the property you stayed at, along with your travel dates and details the package was purchased under, we will follow up with the property. Thanks Sue. Travel AuctionsThankyou for getting back to me. The property was St Dyes Cottage at Burra and we stayed on the 27th and 28th October. Susan Barton.
Travel AuctionsTravel Auctions
Hi Sue, thanks for letting us know. We have passed this onto our Office Manager and she is going to get in touch with you directly. Have a great festive season :) Team Travel Auctions
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P. JacksonFar North Queensland, QLD
- 4 reviews
Excellent Deal!
Bid for holiday units in SA for family ( value $400) and was successful at $235. Represented good value when compared to normal rate for 3 days. Noting was hidden in the ad and sent voucher to my daughter. Dates available are plentiful. Very happy.
1 comment
Travel AuctionsTravel Auctions
Hi there, we are so glad to hear you had a positive experience with Travel Auctions! We really do pride ourselves on getting you to the places you want to visit for less, so ultimately you can travel ... Read more
and see more :) We hope you get to enjoy Travel Auctions for years to come. Have a great day! Travel Auctions.Similar opinion? Write a review on ieatwords.com.au!
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Le GAdelaide
- 3 reviews
- 2 likes
Over TWO YEAR wait for refund
Have been waiting OVER TWO YEARS for Travel Auctions Wayville South Aust: to send a refund. Constantly contacted them (wrote, emailed, phoned) all to no avail. Travel Auctions S.A use to be good many of us used regularly, but after this we all ceased (plus found it cheaper to book direct).
1 comment
Travel AuctionsTravel Auctions
Hi Le, thank you for getting in touch. We have tried to contact you numerous times via phone (which is disconnected), email and have also written to you; our last letter was sent on 11th of April, all... Read more
without a response, We have requested that you call us as soon as possible as would very much like to find out more about this as I am sure we will be able to resolve this positively for you. Our office Manager is available between Monday - Friday 9am - 4pm. We hope you will call us soon. Thank you Le. Travel Auctions.Similar opinion? Write a review on ieatwords.com.au!
LovetotravelVictoria
Sandpiper Broadbeach Gold Coast
The view and location is fantastic, just be aware that the units are very old, worn down and not too clean .. but worth it for the price, as we only paid $55 per night and got the extra night free ..we had a great time there.. beautiful spot
1 comment
Travel AuctionsTravel Auctions
Hi there, thank you so much for getting in touch. The feedback we have received for this property has only been positive, so we will pass these comments on to our field inspection team. It's in such a... Read more
great location, hopefully you got to make the most of the area while you were there. Thank you for travelling with Travel Auctions!Similar opinion? Write a review on ieatwords.com.au!
MaccaSydney, NSW
- 7 reviews
Changes in operation
I have used this company a lot and have always be happy with them but itappears now the game has changed.I have bid on four auctions lately and did not win any.I was contacted and offered a set price on all the auctions. One of the prices was more expensive for a 10 day stay than what the actual park offers.This park was the only one Ihave seen on the site that was for 7 days instead of ten.I now know why. Be careful when using travel auctions. Check the prices offered by the park before bidding. I was told by one if the parks that they do not make enough money using them.
1 comment
Travel AuctionsTravel Auctions
Hi Macca, thanks for getting in touch. Nothings changed on our end except for running more auctions in new areas :) Sorry to hear that you haven't been successful lately. At the time of bidding, our ... Read more
system will give you a current top bidding range to help increase your chances, but as its an auction it is a game of chance; we hope that you have a winning bid soon. In terms of fixed price packages, some of our operators after their auction has aired are happy for us to sell more packages for them, so this is why you may have gotten a call.Similar opinion? Write a review on ieatwords.com.au!
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Travel AuctionsTravel Auctions
Hi Deborah, thank you for getting in touch. The feedback we have received for this property has only been positive, so we will pass these comments on to our field inspection team. It's in such a great... Read more
location, so hopefully you got to make the most of the area while you were there Although 32 hours may have felt like long time to wait, we aim to get back to everyone within a reasonable time frame, ideally within 48 hours. We do appreciate any feedback on what we can do better, so I have passed on your thoughts around the follow up time.