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Reviews

4.9

34 reviews
5
(32)
4
(2)
3
(0)
2
(0)
1
(0)
  • Build Stage
    • Post-Construction (34)
  • Customer Service
    5.0 (31)
  • Site Admin
    4.9 (26)
  • Timeliness
    4.8 (28)
  • Structural Integrity
    4.9 (25)
  • Plumbing & Waterproofing
    4.9 (25)
  • Electrical & Lighting
    4.8 (26)
  • Flooring
    4.9 (25)
  • Transparency
    4.9 (22)
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  • Verified customer

Awesome first home experience.. such a smooth journey throughout..!

published

Recently moved into my house build by Trend Connection Homes and It was such a smooth journey throughout. Especially Karen, I thank you for being so wonderful and patient in answering all my questions and changes. David my site supervisor was an excellent person and very efficient. thank you again the whole team of Trend...!

Customer Service
Site Admin
Timeliness
Build StagePost-Construction
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Jonathan H.

Jonathan H.Sydney, NSW

  • Verified customer

Great builder and people working with for building a new house

published

My new Trend Connection built home was settled a week ago and I'm extremely happy with everything about it. Thank you very much to everyone involved, particularly Debbie and David. Good quality and reasonable cost!! The handover package contains everything you need and should know. I would 100% recommend to those looking to build a house.



Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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  • Verified customer

Perfect house to live In.

published

I am very happy with house I choose to live in because it is constructed by trend connection homes. Everything is perfect as I want .Quality is very good as compared to other building as I see.Cost is reasonable as the quality of product used are highly advance. Overall I am very happy with trend connection homes

Build StagePost-Construction

The reviewer stated that an incentive was offered for this review



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Lisa

LisaSydney, NSW

  • Verified customer

Stress free process

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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Matthew R.

Matthew R.Sydney, NSW

  • Verified customer

Great builders that deliver

published

Building through Trend Connection not only was a great choice but a great experience
Great product, great quality and great price the final build was much better then I could ever have imagined
Any concern or change I had was addressed immediately the customer service delivered far exceeded my expectations!!
Would highly recommend Trend Connection

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
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  • Verified customer

Trend connection

published

My building was well managed and service is all time great.

In my inspection, the quality is good and some small problems were quickly sovled and responded.

I feel satisfied during the construction and get updates frequently from Trend Connection.

I am satisfied withh the final cost compard to estimated cost. there is no extra cost unexpected.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJanuary 2020
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Mkete

MketeSydney, NSW

  • Verified customer

Perfect Family Home

published

Trend Connection homes are really great quality. Communication is great, always very helpful. Luke has been a great help to us, always there when we've needed anything, and Margie has also been very helpful throughout the building process. All the inclusions are great quality and would happily recommend to others.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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Manish

ManishSydney, NSW

  • Verified customer

fantastic TCH

published

So happy with Trend Connection work.
Good service, Great team and Fantastic job.
David Rulies, you are the good man and best Supervisor ever.
Karen Parker, You gave me helpful guidance on every step of house building.
All team of TCH are awesome.

love your work guys

Thank you for my sweet home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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  • Verified customer

Thank you Trend Connection!

published

Thank you Trend Connection for building us such a beautiful home! Such a smooth and easy process, straight forward and no unwanted surprises. Great quality fixtures, appliances and inclusions. A huge thank you to Margie and Luke for answering all the fiddly questions and continuing to help us transition into our new home. Would easily build with Trend Connection if I had the chance again! Thank you!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
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Blair E.

Blair E.Sydney, NSW

  • Verified customer

Quality from Start to Finish

published

From start to finish, Karen and the Trend Connection team were excellent to deal with during all aspects of our build. Their clear communication and consistent updates put us at ease, while the quality of the construction speaks volumes of Trend Connection's pride in their work. We're beyond happy with our new home, especially with the smoothness of the construction process, with no unexpected costs arising during the process.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateNovember 2022
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  • Verified customer

Good quality home

published

Thank you Trend Connection Home for providing us with beautiful home. The communication and responsiveness throughout the process was very good. Our supervisor Joel was very supportive and fixed all issues raised through the construction stage very effectively. Highly recommended. Thank you again for delivering us with our beautiful first home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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Hamfrey

HamfreySydney, NSW

  • 3 reviews
  • Verified customer

Good Customer service

published

Customer Service was great, dealing with Karen and David. Thank you guys. the house looks nice. they are patient. I would recommmend them for your next project. We are now in the 90 day phase and we hope not to have any issues during this period. thanks again Karen and David

Customer Service
Build StagePost-Construction
Construction End DateDecember 2022

The reviewer stated that an incentive was offered for this review

Craig C.

Craig C.Sydney Surrounds, NSW

  • 2 reviews
  • Verified customer

Great Quality Build and Finishes

published

I am writing this for my friend Linda who had a home built by Trend Comnections. Linda was very impressed with their customer Service, attention to detail and Quality Finshes. The Building Supervisor Joel and office assistant Karen were always eager to assist in any way they could. Linda said she felt like it was family members doing the job, intent on finishing everything perfectly.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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  • Verified customer

Good quality and nice supervisor

published

Just moved into my new home built by Trend Connection.
Supervisor Luke is very professional and helpful.
Quality is better than I expect.

Since I moved in, Luke always answers my questions promptly.

Also my sales agent Jessica and Mikka are very friendly and helpful. Especially Mikka who helped me answered a lot of questions.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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Lien P.

Lien P.Sydney, NSW

  • Verified customer

Amazing People!

published

We have just moved into the our new home built by Trend Connection. We couldn't be happier with the quality and finishes. Our site manager David was great and helpful throughout our build. Karen in the office was amazing, always helpful with our questions. We would definately build with Trend again.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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  • Verified customer

Perfect !!!

published

We had a wonderful experience working with Trend Connections to help build our home. They were kind and attempted to the best of their abilities to satisfy our requirements and listened to our opinions. Throughout the building process, they guided and provided us with advice to build the best home possible, resulting in a finished product far beyond our expectations. Thank you Trend Connections !!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2022
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  • Verified customer

Amazing experience and caring from start to finish.

published

We're humbled and grateful for an amazing experience created by wonderful team at Trends who had helped building out first home. Our experience with Trends was amazing throughout the building process from consultation to hand-over day. Not to mention changing the building layout to meet our needs. Particularly, our thanks to customer relations manager, Karen and building supervisor, Luke who always accommodate our request and explain us with patience. Without your support, I'd doubt that I'll be enjoying building new home. Highly recommended and will build with Trends again.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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DJT

DJTSydney, NSW

  • Verified customer

Extremely happy with my new home !

published

Moved into my new Trend Connection built home a week ago and and I'm extremely happy with everything about it. Thank you very much to everyone involved, particularly Karen and David. Karen (Customer Relations Manager) for your approachability and patience with all of my questions and changes. Thank you David (Building Supervisor) for your assistance and for employing your high standard of workmanship to build my home.

Build StagePost-Construction
Construction End DateSeptember 2022

The reviewer stated that an incentive was offered for this review

Carl M

Carl MSydney, NSW

  • Verified customer

Exceeded our expectations

published

We had a positive experience with Trend Connections. Although it was an anxious phase for us being our first build, we were guided very professionally and with empathy by them, in particular by Margie from the customer service team. They also have resolved the issues we have identified post build.
The build was managed well and the quality of the build is good.
I would definitely recommend Trend for a home build.

Customer Service
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Timeliness
Electrical & Lighting
Flooring
Build StagePost-Construction
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Om C.

Om C.Sydney, NSW

  • Verified customer

Excellent service ... It was a nice experience to build our first home with you.

published

It was well managed was your build. The workmanship and build quality of our property is awesome. The company handled our issues very professionally and we are very satisfied with its services. So overall experience was very good. Our final cost was pretty close with our estimated cost so all good.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
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