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- Verified customer
Great trip
Very happy & will use again. It was excellent value that gave us peace of mind regarding possibility when driving
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Review collected in partnership with Tripcover
- Verified customer
I love using tripcover, it's easy - ap on phone, cheap, and reliable.
The policy is good cover, great value for money, and great for piece of mind. I do fully recommend this to all I talk to about car rental.
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Review collected in partnership with Tripcover
- Verified customer
Value and peace of mind
Highly recommend site, I have used in the past and no hassles, convenient and value for money. Easy navigation of site.
1 comment
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Review collected in partnership with Tripcover
Find out how Tripcover compares to other Travel Insurance
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- Verified customer
Much better value than car hire places offer!
It's is much better value than the car hire places offer. Easy to arrange. Questions were answered quickly from online support.
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- Verified customer
Never Rent a Car Without Tripcover.
After purchasing the insurance for many years from the rental company's and being charged exorbitant fees which were more expensive than the actual price of the car hire (how crazy i know)!! I have saved many hundreds of dollars thanks to Tripcover and grateful for such service.
The set up process to set up my policy took literally under 3mins (Amazing) and really easy to set up and pay!
I've never had to make a claim (thankfully) but the knowlege of Tripcover falling under such a well recognised company such as Allianz really puts my mind at ease.
Thanks again.
1 comment
Desmond S.Tripcover
Thanks from the Tripcover and Allianz Global Assistance teams for the confidence booster SJB, really appreciate it :)
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- Verified customer
Very good value as compared with several other insurance companies
Policy very easy to se up. I didn't use customer support at this stage. Time will tell if I have to ring them for help. Hopefully not.
1 comment
Desmond S.Tripcover
Or simply email me at admin @ tripcover.com.au for any assistance Jenny.
Thanks for the review.
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H nelissensittard
- Verified customer
Best service I ever got, that gives us a warm feeling!!!
My husband and I planned to make a trip from the Netherlands to Australia in May-June 2016. We booked in advance a camper during 6 weeks. The insurance was from Tripcover.
Unfortunately my husband got very, very ill. He needed an operation and further therapies. It wasn't possible to make the planned trip. But his health is most important. We booked a lot in advance and when you are worried about your husband it is very, very difficult to ask for cancelling all the booked things, specially for English is not my native language.
Desmond Sher...Read more
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BradSpringwood, Qld
Peace of mind & service at a fraction of the cost
We have completed without incident our holiday in Tasmania & the 2585 kms travelled in a hire car.
Hiring vehicles when driving in unfamiliar areas as well as being worried about even slight damage such as carpark door dents, bumper / undercarriage damage & windscreens, is always a concern. However, Tripcover gave us peace of mind. Beforehand I had a query re the policy's T & C's & Des personally responded within a day. Great service at a fraction of the car rental company's excess reduction (which also does not cover the extent of damage that is covered by the Tripcover policy). And it's backed by Allianz should a claim be made. We look forward to using your rental vehicle insurance service again in the future.
2 comments
Desmond S.Tripcover
Thanks Brad, much appreciated
Recently we took out another Tripcover policy to give us peace of mind on our sojourn to Victoria. Confirming again that Tripcover is not only peace of mind when travelling but covered everything we n... Read more
eeded including hire car excess; and at a very fair premium. And thanks to Des who was so helpful with our query.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Claytons PROMO
Missed out on the under 15 days promo code discount by 9 hours.You would expect the discount would reward those repeat customers who paid more.But still half the price of most rental companies cover.
1 comment
Desmond S.Tripcover
Hi Muzza, this is a legacy discount system when we were offering a 10% discount and as we yield managed our fees to get this discount, over 15 days made it that we were hardly making anything on the p... Read more
olicy. However we dropped it down to 5% and now we can remove this restriction and we are in the process of doing so. (tried once but failed with legacy coding to deal with) I will let you know when implemented this time and thanks for being on our case ;)Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Tripcover
Find out how Tripcover compares to other Travel Insurance
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- Verified customer
So much better than what the hire companies offer
I recommend this service to all my friends and family. Can't fault them for ease of use and benefits offered
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Review collected in partnership with Tripcover
Jun LOutside Australia
- 2 reviews
- 2 likes
- Verified customer
Excellent service
I've registered for Tripcover's insurance cover prior to renting a car while on holiday in Australia.
After wrongly accused of causing damages on a car I've rented which the damages are there to begin with, the car rental company had charged AUD 1k worth of repair costs. It was a stressful situation to be in where the rental company doesn't respond in an appropriate manner and take accountability of solving the dispute.
Tripcover provided excellent customer service and my insurance claim was settled within their specified assessment days....Read more
Tripcover has made an otherwise stressful situation, hopeful. I would recommend Tripcover to anyone who is looking for insurance cover on car rentals and not pay the high excess charge offered by rental companies.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Fast, easy, way cheaper than the rental company.
Found this site when searching on choice.com.au. A great alternative to paying inflated insurance costs direct with the company. Wish I'd known about this service earlier! Will use again.
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Review collected in partnership with Tripcover
Consumer 123Melbourne
- 12 reviews
- Verified customer
Easy to take out, not so easy to claim
First and foremost, Tripcover offers insurance cover for a fraction of the price charged by rental car companies.
It's quick and easy to take out.
I backed into a low fence, and put a scratch in the bumper bar of my rental car. When returning the car, the rental car company immediately took out $4000 - because in their contract it says they can. This is in my opinion a disadvantage of Tripcover - you actually have to pay the rental car company and then deal with Tripcover in order to be reimbursed for the money you've paid.
I put in a...Read more
claim - I started doing this online initially (needed a scanner etc), and then found my documentation used up too much bandwidth for Tripcover to accept, so in the end I had to submit my claim by post. My documentation wasn't complete, but I didn't realise this for some time because it takes Tripcover 10 days from when they receive your claim before they assess it. After the 10 days, I was asked to submit a Damage Repair Quote from the rental car company, which I did. Then I had to wait another 10 days for Tripcover to re-assess the claim. I submitted my application initially on the 4th January, and received notification that my claim had been approved on the 5th February. There's another 3-5 business days waiting period for the money to be paid into my account.3 comments
Desmond S.Tripcover
Thanks CM8 for your very detailed constructive review.
I have forwarded this on to our insurers at Allianz Global Assistance and advised that if there is any way that we could assist them in the clai... Read more
Consumer 123
I was a bit confused who I was dealing with during the claims process, so thanks for clarifying that it was Allianz rather than Tripcover.
Desmond S.Tripcover
Granted but still Tripcover shares the responsibility of our customers so I think we will try do a bit more to help Allianz out with any improvements and your feedback is invaluable for that, thanks again.
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Beverly DrewMelbourne
- Verified customer
Easy to book and understand!
Have just booked Tripcover insurance for the first time and hope it won't be necessary to make a claim! I've been disgusted with all of the car rental companies prices for insurance - basically doubling (or more) the daily rental car rate - what a rip off! If all goes well, will continue to use this service.
3 comments
Desmond S.Tripcover
Thanks for your support Bev.
We had a great, claims free holiday, though I must be honest, I was concerned about possibility of encountering hail while driving in Queensland, which your policy doesn't cover (the only downside to ... Read more
your cover). I've just recommended Tripcover to a friend who was impressed with my recent experience. I hope they enjoy the same positive experience.Desmond S.Tripcover
Hi Bev, this issue with hail is very "hot" at present with hopes that we might get it
as an optional extra that customers can purchase. Fingers crossed!
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Review collected in partnership with Tripcover
- Verified customer
I dont know why I have been paying ridiculous Car Renter's Insurance Rates all this time..
I have been hiring cars overseas and Australia all my life and this is the first time I have come across such a great service, being underwritten by Allianze is a bonus.
I found this website after being frustrated and found it on finder.com.au
I am telling everyone about it.
1 comment
Desmond S.Tripcover
Thanks Paul for your review.
Regards
Tripcover Team
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- Verified customer
Too Easy !
Having been offered 'Total Protection' by the hire company I decided to look around for a company that wouldn't double my hire costs. I found Tripcover via my own car insurer and was very pleasantly surprised at the reasonable cost and options and the simplicity of creating the cover I wanted. Hopefully I won't actually NEED it but I'll be back on site after my hire period to complete my review.
2 comments
Desmond S.Tripcover
Hi Bernie, thanks for the review. What was the car insurer that you found us via?
You-i and a guy named Taylor at their Sunshine Coast Office. It wasn't a direct lead but he gave me a website which led me to you
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Amol
- 5 reviews
- Verified customer
This is awesome...Economical solution for rental Excess
I have been using this since I have been in Australia since 2014 and trust me but this is an amazing service. This not only helps to reduce the Excess but the policy provides more coverage than the one usually provided by the rental companies.....
Also, this is an great economical option considering the cost at which the service is provided with an additional personal theft cover & relocation cover.
By gods grace I have not yet required to log a claim however, I am pretty confident that this would be hassle free considering this is being managed by a reputed company like "Allianz"
Great policy, great features and amazing economical cost....
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Review collected in partnership with Tripcover
WiseyToowoomba
- 71 reviews
- 4 likes
Godsend!!
We all know that the insurance excess cover charged by car rental companies is a total rip-off.
We always smugly thought we were pretty clever by purchasing travel insurance to cover our rental periods in the past because it incorporated a $3K car rental excess cover (and a death benefit as an added bonus ... not that we'd be around to enjoy it!!) .... but during our most recent rental we noticed that the company had a $4K excess ... meaning our usual "ploy" was going to fall short if we followed the usual strategy.
This had us hunting ar...Read more
ound for some type of dedicated cover just for these scenarios. Enter "Tripcover" - an insurance product that we never knew existed until a week or two ago. It fit the bill perfectly, was reasonably priced, and a cinch to arrange on line. Discovered by sheer chance. Imagine our utter smugness when we had a look at Product Review after purchasing the cover and discovering how very well received it really has been!!1 comment
Desmond S.Tripcover
Thanks Wisey,
One other point about travel insurance is that they can't claim that they cover the usual car rental company's exclusions such as wind screens, undercarriage, tyres, and single vehicle... Read more
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- Verified customer
Wonderful Concept Highly Recommended
Wonderful concept. As a regular interstate traveller over a number of years, I have been overcharged by the Rental Car organisations for insurance. I have used Tripcover for a while now and as well as being very simple to establish a policy, I feel very comfortable knowing I have economical insurance with a reputable organisation. Thank you
1 comment
Desmond S.Tripcover
Thanks Peter....
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Review collected in partnership with Tripcover
satisfied customer read on
thanks to the reviewers....... I have taken Tripcover every time i hire a car .
However I have never had to make a claim. but wondered if I had the right company if something went wrong and I had an acident
After reading the reviews I have total piece of mind and will continue to take Tripcover insurance .thanks to all
dennis markson new zealand
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Questions & Answers
Peterasked
can I get a quote for an excess of $5000?
1 answer
Desmond S.Tripcover
No sorry we only have $4000, $6000, & $8000 policies
Gareth Jasked
Im planning a trip to Austrailia for a wedding. I want campervan excess cover of between $5000-$7000 AUD.
My trip is from 11 Sep 20 to 6 Oct 20 (25 days) and although I will be parked at various camp-sites between Cairns and Brisbane during this period, I will be driving between camp-sites. I'm an Institute of Advanced Motorist (HGV Trained) and never had a "at fault" accident in my 33 years of driving but you cannot rule out a Kangaroo jumping out in front of you in Austrailia. Can I get cover for the whole excess?
3 answers
Hi Gareth,
You’ll have to get in contact with tripcover direct, maybe via email and they will answer all your questions.
Desmond S.Tripcover
Hi Gareth yes we can cover you we policies for up to $4000, $6000 or $8000
Thank you both. I have looked into this and the saving I will be making over the hire companies nil excess policy will be over $1200. The extra holiday cash in my pocket will be spent on local ativities whilst touring in Austrailia and I will be giving $200 to the Fire Damage Fund as a token of my appreciation to you both. Can't wait for the start.
Vladimirasked
I am 76 years old. Can I still get cover ?
2 answers
You need to check with Tripcover
Desmond S.Tripcover
No sorry Vladimir the Allianz policy only goes up to 75
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Desmond S.Tripcover
Thanks for the rap Tony, much appreciated