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- Verified customer
Very Good
Very nice products
It was very easy to set up
Cheaper cover and good value
We will keep in mind to use this trip cover
And introduce to our friends
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Review collected in partnership with Tripcover
Did not disappoint...beyond expectations!
I am so happy I chose to have insurance, I am even happier I went with Tripcover. Had a slight accident, put in a claim, received my money ( after paying rental company) from the insurance company within a week. Very happy customer...GREAT VALUE.
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dobbo
- 2 reviews
- Verified customer
too easy
all 1st class. provides peace of mind and no hidden charges which in itself as far as booking anything on line is quite amazing. Will keep on using tripcover each trip.
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Find out how Tripcover compares to other Travel Insurance
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Jackie F
- 2 reviews
- Verified customer
CHEAPER than cover offered by car companies!
Cheaper than cover rental cars offered . The rental car people use it themselves. Never claimed so can't comment on claims, which is why I only put 4 stars. Would be good to hear from someone who has claimed....
1 comment
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Review collected in partnership with Tripcover
Lis
- 2 reviews
- Verified customer
Good value cover
Good value cover. Only short term rental but it provided us with peace of mind that were covered - especially in a busy city like Sydney! Very easy to set up.
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Review collected in partnership with Tripcover
J.Wonghong kong
- Verified customer
Peace of mind for lowest price
Recommend from a friend a few years back and use TripCover for 3 times ever since when I hire a rental car to travel in Australia. Have not claimed so far. Buying insurance is a must to help keep peace of mind for just in case. Highly recommend!!!
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Review collected in partnership with Tripcover
- Verified customer
Very easy to organise on line
Good so far. good price and easy to arrange. have organised a few times now. Have not needed to claim fortunately so cant be sure of the process if I do need to claim back an excess payment.
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- Verified customer
ALLIANZ insurance means good backing
We have used this service several times. Thankfully we have not had to use it yet, but it is easy to buy and very good value compared to the car rental companies. No need for customer support so far. Good product.
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Review collected in partnership with Tripcover
MeggsySydney
- 4 reviews
Fine print
In the surface it is good value. However they operate to minimise their exposure through requiring that policy holders provide information about Home and Contents policies and any other travel insurance you may have. The idea is that you are required to claim through those policies first, where possible. Then Tripcover pays the difference.
One issue here is Claims Excess on other policies, when you are paying Tripcover si that you dont have any excess to pay in the event of an accident.
Ask for a copy of the Claim Document before you pay for ...Read more
5 comments
Desmond S.Tripcover
Thanks for the feedback.
We are awaiting on a further response from Allianz Global Assistance claims team before we will make a reply to your issue. The claims document is available to all customers ... Read more
Desmond S.Tripcover
The wording is there to prevent (double dipping). Whereby someone claims on one policy then illegally claims a second time. Hence Allianz as the insurance company wants to prevent such fraudulent acti... Read more
vity by asking customers if they are covered by any other policy. However if there is a short fall from one claim then Allianz will make up the difference.So essentially you are offering gap insurance.
The law is the entity of reference for suspect fraudulent claims. And again, if a customer pays for separate insurance it is generally because their othe... Read more
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Simoz
- 4 reviews
- 1 like
- Verified customer
Excellent
I have just taken out my 4th or possibly 5th lot of car hire excess insurance using Tripcover and find it so easy and so much cheaper than the rental companies additional insurance. Once I had to cancel at the last moment and they honoured their offer to give me a reduction of that amount the next time I used Tripcover - which they did without question. An excellent service and it is appreciated when a company goes out of its way to assist their customers.
1 comment
Desmond S.Tripcover
Hi Simoz, thanks heaps for review and the service rap.
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- Verified customer
I'm glad I found this site
This is an excellent value policy. It was easy to set up. Second time I have used it this year. it's cheaper than paying the car rental company and covers more.
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- Verified customer
Much cheaper, just watch the fine print
Easy to dealt with, 1/3 the price and for more excess coverage BUT all drivers must be listed on the rental agreement or they're not covered, and the rental companies (eg budget x2, Europcar x1) will argue til they're blue in the face that they don't need to list additional drivers, so you'll have to push the issue and force them to add the detail. Not an issue if only one driver but a pain if you're a group or multiple cars.
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Allen FraserMelbourne
- 2 reviews
- Verified customer
Save yourself a lot of money and time.
Easy to take out the cover and far cheaper than what the car rental company offers. I have saved myself in excess of $120 and don't have to worry about the high pressure sales tactics when I collect the rental car. Money well spent, thank you.
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- Verified customer
The peace of mind I needed when everything else is failing on me...
We moved interstate and the car transport company who's supposed to deliver our car 4 weeks earlier forced us to use a hire car. Not knowing when the car would actually arrive, we have to hire the car on a weekly interval. As you could imagine, buying insurance from the car rental company could be as much or even more than cost of renting the vehicle. With Tripcover, we got the peace of mind and at least reduced the frustration we've had from our car transport company.
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CoRMelbourne
- 4 reviews
Claims process is a challenge
I unfortunately had to make a claim when car park damage occurred. Claim delays appear to occur when mail is not opened, emails not responded for days. it is 8 weeks since the car damage occurred and i am not at the end of the claim process. Another concern was that the AVIS repair costs were excessive for the minimal damage to the car. However when Tripcover intervened in the claim process, within 3 days the claim was approved. Very appreciative of the Tripcover assistance. thank you
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- Verified customer
Sooo superior to what rental cars offer you!
Excellent value, rental cars will charge $20 - 30 per day for same cover, ie >double! - I just login online whenever I rent a car and organise on the spot. Easy, easy via mobile at the airport, and discount for adding a FF number.
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Richard
- 2 reviews
- Verified customer
So much better value!
Have just purchased excess insurance for upcoming holiday car rental. The price is so much cheaper than going directly through the car rental company. Even picked up an additional 5% off for Frequent Flyer number! Here's hoping I don't have to claim, but reviews on the website give me confidence that all will be handled professionally.
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- Verified customer
great value
Easy to do. If I went through Tripcover the price was $60; If I went through Allianze for exactly the same policy the price was $117. Go figure that out.
1 comment
Desmond S.Tripcover
Thanks for the rap Keith.
The price issue is that Allianz are using a system that puts drivers that are 21 to 24 in the same category as 25 to 75 year olds. So in effect using Allianz you would be pa... Read more
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Karen BurgessSydney, NSW
- Verified customer
Great price - easy to use.
I've bought this insurance before but thankfully have never had to use it. Website is easy to use and prices are good value. Only complaint is that my Qantas FF number kept getting rejected so i booked without getting the discount.
1 comment
Desmond S.Tripcover
Hi Karen, Thanks for the feedback.
What format did you put the number in? It should only be 7 digits and no QF.
let me know if that was the problem
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- Verified customer
Easy to book and huge savings
Policy was easy to set up and heaps cheaper than through the carhire company. Wished I known about it earlier when I hired cars previously
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Questions & Answers
Peterasked
can I get a quote for an excess of $5000?
1 answer
Desmond S.Tripcover
No sorry we only have $4000, $6000, & $8000 policies
Gareth Jasked
Im planning a trip to Austrailia for a wedding. I want campervan excess cover of between $5000-$7000 AUD.
My trip is from 11 Sep 20 to 6 Oct 20 (25 days) and although I will be parked at various camp-sites between Cairns and Brisbane during this period, I will be driving between camp-sites. I'm an Institute of Advanced Motorist (HGV Trained) and never had a "at fault" accident in my 33 years of driving but you cannot rule out a Kangaroo jumping out in front of you in Austrailia. Can I get cover for the whole excess?
3 answers
Hi Gareth,
You’ll have to get in contact with tripcover direct, maybe via email and they will answer all your questions.
Desmond S.Tripcover
Hi Gareth yes we can cover you we policies for up to $4000, $6000 or $8000
Thank you both. I have looked into this and the saving I will be making over the hire companies nil excess policy will be over $1200. The extra holiday cash in my pocket will be spent on local ativities whilst touring in Austrailia and I will be giving $200 to the Fire Damage Fund as a token of my appreciation to you both. Can't wait for the start.
Vladimirasked
I am 76 years old. Can I still get cover ?
2 answers
You need to check with Tripcover
Desmond S.Tripcover
No sorry Vladimir the Allianz policy only goes up to 75
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Desmond S.Tripcover
Hi Jackie, thanks for the nice review.
eview_filter%5Binsurance_claim_made%5D=1&rating=&sort=&filter_action=filterHere is a list of all claims reviews, there is a tick box for filtering claims that I just found now.
/p/tripcover.html?pr_front_r... Read more