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Reviews

4.7

133 reviews
5
(113)
4
(12)
3
(2)
2
(2)
1
(4)
  • Transparency
    4.5 (50)
  • Customer Service
    4.7 (65)
  • Trip Completed Yes (18) · No (46)
  • Ease of Booking
    4.7 (62)
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K Maree NSW

K Maree NSWRichmond-Tweed, NSW

Professional, experienced and very helpful

published

Very satisfied with the service I received for my booking in Phuket. Looking forward to my holiday this week, all contact with Jessica and Alice has been fast and helpful. I would defiantly recommend TrippinOz!



Swarna Bala

Swarna BalaCentral Highlands and Goldfields, VIC

  • Verified customer

Fantastic holiday experience

published

Just had our holidays at Phuket. Alice helped us in booking our accommodation. She was great. No hidden costs or surprises. Twin sands resort was absolutely fantastic. Highly recommend this company. We had our holiday at much cheaper budget than expected.

Review collected in partnership with TrippinOz



Corinna

CorinnaCentral Highlands and Goldfields, VIC

  • Verified customer

The best service

published

The best service and friendly advice. Our holiday at twins sands was absolutely stunning. Would recommend this company to everyone. Great value for money holiday. Will definitely use this company again

Review collected in partnership with TrippinOz

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  • Verified customer

Fantastic, will recommend to friends

published

Fees all stated clearly, no unexpected surprises, Jessica our consultant was exceptionally patient, professional and helpful through out the whole process. Always ready to give advice and offer explanations. Thank you so much for high level of customer service and knowledge of area booked.

Review collected in partnership with TrippinOz

Samantha B

Samantha BGreater Melbourne (Inner), VIC

  • Verified customer

Accommodation booked meet

published

Accommodation was booked for me. A positive experience. Meets my expectations. Hopefully the holiday goes just as well. The hotel looks great. Having interconnecting rooms for the children is great also at a really good price.

Review collected in partnership with TrippinOz

NadiaF

NadiaFMurray Region, NSW

  • 5 reviews
  • Verified customer

So easy to book...

published

So easy to book... hoping the holiday is just as easy... got the first option in the holiday dates... the holiday venue looks great, looks nice andcleN and close to everything...

Review collected in partnership with TrippinOz

Dilini

DiliniGreater Melbourne (Outer), VIC

  • 3 reviews
  • Verified customer

Perfect deal

published

Booking was easy with Trippinoz. Celina, the Trippinoz agent was always professional, kind & helpful giving advice without any hesitation. I look forward to staying with Twin Sands to Bangla in Phuket.

Review collected in partnership with TrippinOz

Pat. W

Pat. WSouthwest, VIC

Great experience!!!!

published

Easy and pleasurable experience. Mark was informative and very professional. No obligation to purchase but offered a great deal too good to pass up. Thanks for a care free booking.

Good customer service awesome deals

published

Was good customer service with lots of information provided and the awesome service
They look after there clients and meet all the needs and extra requirements
Lots of product knowledge which they selling

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  • Verified customer

Excellent!!!

published

We have booked a 7 day accommodation package to Phuket. The purchasing and booking experience was exceptional. Celina has been outstanding with attention to detail and communication. Excellent customer service !

Review collected in partnership with TrippinOz

Geoff

GeoffAlbury

  • 2 reviews
  • Verified customer

A good start.

published

Mark was very helpful with the purchase, easy to deal with and I did not feel pressured.
I'll keep this updated as how booking the dates I requested goes.

Review collected in partnership with TrippinOz

  • Verified customer

Perfect

published

Great experience, always gets in touch when I need to discuss things and did there best to give me exactly what I wanted, simply amazing

Review collected in partnership with TrippinOz

  • Verified customer

Very helpful and was all explain perfectly

published

I See on internet and thay call me directly on my mob. And halp me for everything thank you and well done ..She did professional way

Review collected in partnership with TrippinOz

  • Verified customer

Trippin Oz are fantastic

published

A holiday in Phuket and it was a wonderful experience to book with trippin Oz. My expectations were met exceptionally well.

Review collected in partnership with TrippinOz

Todd Fisher

Todd FisherBusselton

  • Verified customer

Excellent customer service

published

We booked accomodation with TrippinOz, the sale consultant, Jessica,on the phone was really nice and very thorough, a pleasure to deal with.

Review collected in partnership with TrippinOz

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a new experiencing trip for 2022

published

Mel,the person who helped me all the time was great,easy to book.Cannot wait for the holiday,it is going to be awesome look like,Mel I will post you about the trip thank you and trippinOz team as well to give us that opportunity.

  • Verified customer

A refreshing experience

published

The agent, Alice, made me go through the booking process like a breeze, and she was really professional and understanding, this was the best booking experience ever, look forward to the holidays !

Review collected in partnership with TrippinOz

To forceful

published

Just got off the phone from [name removed] and she was very rude and very forceful trying to get a deposit out of me!

2 comments
TrippinOz
Trippin O.TrippinOz

Hi Nat. Thank you for your feedback and appreciate you pointing it out. The consultant has been spoken to and feedback given. We apologise for the unpleasant experience you had with us and hope to have an opportunity to make up for it.

Nat
Nat

Thsnk you

awesome

published

so quick and easy to book and am very happy with deal, wont be using my voucher until next year though

Angela

Angela

  • 2 reviews
  • 1 like
  • Verified customer

Awesome service

published

Great process with the booking, such an easy process.
I will certainly update you all on the success of my holiday, I can't wait to see the resort I booked.

Review collected in partnership with TrippinOz

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Questions & Answers

Wayne M.

Wayne M.asked

I like going to night clubs dancing, they start about 10:30pm then go home 2 am < is there a Resort bus to pick us up from Patong Beach back to Resort 2 am in morning ! ? Wayne If yes I well book

1 answer
Sarah H.
Sarah H.

I read from other reviews that the last shuttle back to hotel is 10.30pm. Tuk Tuk 300baht.

Rebecca M.

Rebecca M.asked

Has anyone been on a holiday and can review that and not just service from trippin oz pls

No answers
Graeme

Graemeasked

Why isnt there any people who have used this service replied they had no issues or had a great time all i am reading about is the booking experience it says nothing about the Holiday.If you have used the service and are happy with it would love to hear from you.

No answers

Get an answer from our members and TrippinOz representatives

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