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Reviews

2.2

205 reviews
5
(52)
4
(7)
3
(1)
2
(6)
1
(139)
  • Product Quality
    3.8 (32)
  • Return Claim MadeYes (3) · No (37)
  • Customer Service
    3.2 (37)
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Reviewer Photos & Videos

Great Customer Service 5 Star ⭐️

published

Would recommend Albion Park Tynan used cars to friends and Family
I was very happy with there service I went down drove the car spoke about it
The next process was all through email’s to purchase my new car
They Replied to my emails ASAP
No waiting around
There service was Amazing
The best experience I’ve had in a long time
Thank You Trevor and Peter
It’s a 5 Star ⭐️ Service from Me
Meri Repac

LocationAlbion Park Used Car’s
Paul

PaulSydney, NSW

  • 4 reviews
  • 5 likes

Can’t even answer their phone

published

Trying to get fleet car serviced - they cannot even answer their phone or return calls after message left. 3.30pm Wednesday afternoon and it took 9 minutes 50 seconds for the service counter to answer and the person couldn’t help me because she was from a different department. Don’t waste your time with these m uppets.

LocationKirrawee
Alice

AliceSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Worst Car Dealer in Southern Shire

published

Liars. Do not buy a new or used car from these people. They are rude, lie and are dismissive.
Do not waste your time!

LocationKirrawee
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Horrible customer service - don't bother.

published
LocationWollongong
Dan P

Dan P

  • 8 reviews

Rude, arrogant and unprofessional

published

Made an offer on a vehicle and received a phone call by a really rude and unprofessional fella. Instead of telling me sorry that the offer was far too low, he proceeded to get all angry with me asking me what business I had making the offer and didn't I know that it cost him over $50 per enquiry. No I didn't. And maybe the advertisement should stipulate no negotiation, and please be mindful that all enquiries cost $50 or so.
This dealer sets in stone the stereotype about car salesmen. Steer clear of this company.

LocationQld

Worst Dealer In History

published

Don't ever buy a car from them they are a bunch of liars. I bought a used car 2011 model and 3 months and 12 days later the clutch is completely gone. Up for about $2k+ and it had a 5000km warranty also (I have only driven the car 2500km) and they are not honouring it. Fair trading here I come!

LocationMiranda
Rachel

RachelSydney

Really happy with Ryan Motors Sutherland

published

I picked up my new Kia Sportage from Tynan Sutherland today. So happy with my choice and the service was excellent. Thank you Brendon and the team!

LocationSutherland
Jason

JasonNewcastle

Old school bully boy tactics won’t win you customers

published

Car not as described then when you point things out you get threatened with legal action unless you sign the contract and get it fixed later with substandard workmanship. The used part of this dealership is stuck in the dark ages and is everything bad about this industry - my advice - stay away

LocationWollongong

Absolutely hopeless

published

Would have to be the worst Mercedes dealership in Sydney if not Australia from trying to purchase a car to buying spare part that only accepts cash no credit card for payment. Their service department has no idea in customer service the whole place needs to be looked at from a HR perspective. Now I know why they get so many bad reviews.

LocationMiranda
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Splendid_12

Splendid_12Sydney

  • 4 reviews

Learn how to treat your customers

published
LocationKirrawee
  • Verified customer

Service 4WD fault with a Jeep

published

Took months to get this looked at, when they finally got the parts in to replace Module Electronic Limited Slip D
Wife picked the car up, told all OK, Good to go $700 thanks.
Drove off and did a U-turn at the foot of the driveway because the service 4WD light is still on, walked back in and they said "yeh that wasn't the problem, 9 times out of 10 that's the problem, still have to pay the $700 for the control module but it will be another $2000 for some problem with the axel. That's just the way Jeep works",

LocationKirrawee
1 comment
bruce
bruce

Funny thing is there nothing wrong with it, go over a speed bump thoughtlessly, bang, fault comes up, clear it, no fault, just sensitive sensors and connectors

MrsC

MrsCSydney

  • 2 reviews
  • 2 likes
  • Verified customer

Do not touch with a 10 foot pole!

published
LocationMiranda
  • Verified customer

Worst Service Ever

published

Brand new car with scratches on it from the showroom. After having to take it back for 4 reviews, each time having to leave the car for the whole day, finally thought it was going to be resolved, only to get the car back with only half of the scratches fixed.
To get them re looked at again, I needed to go through the whole hoop jumping from the start. Very poor way to present new cars and then to have to waste so much time having to get it all repaired.

LocationKirrawee

Go elsewhere

published

This company will actively try to rip you off. Despite having a vehicle subject to capped servicing they still thought they could charge me well above the capped price. It wasn't until I referred the matter to Fair Trading and got them involved did they finally admit to ripping me off and relented to paying the money back (surprising also that whenever they have an issue the staff member who messed up always no longer works there - and this inst the first issue).

LocationKirrawee
Dee

DeeSydney, NSW

  • 5 reviews

2 week service wait for an electrical fault with the safety features

published
LocationMiranda
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Surprised to be bluntly honest

published

I was expecting to be torn apart, I wasn’t I was happy with the negotiation process. It took some banter, they drive a hard bargen. But in the end I got up to walk out and they knocked another $3k off. Happy I saved $7000 bucks.

LocationKirrawee
Chris

ChrisSydney

  • 4 reviews
  • 5 likes

Disappointing new car issue still not resolved

published
LocationKirrawee
Robert E

Robert ESydney

Wrong name Service Dept. Should be NO SERVICE

published

Diesel ASK 4 wheel drive. Warning light "Engine overheating, stop safely" Vehicle under warranty so rang to book, Was told 2 weeks earliest available. I pointed out that overheating could severely damage engine and that I was reluctant to drive in the circumstances and if I did so I could be left stranded, late at night/deserted area. No matter was reply and still 2 weeks.

LocationKirrawee
Lily

LilyAlfords Point

After Care Does Not Exist as soon as they hand over the keys at Tynan Motors Kirrawee

published
LocationKirrawee
Sam

SamSydney, NSW

  • 22 reviews

Not a great experience

published

Not a great experience ! Took forever to receive the refund after numerous followups . I would not recommend .

LocationKirrawee
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