Support office can not do their job. Hopeless! Every time when you ask to do something they just simply delete all the docs and ask to reupload all again. This is what happens when you higher idiots on board

Booked and uber for just after 2am ro Elizabeth vale shopping center as there is 3 car parking sections I stayed on the main road side centeral ro all areas he pulled into the back area turned around and drove off I walked in his direction madly waving my arms he kept going and then drove into the road passing where I was I stood out on the road where busses pull in waving him down I was pretty much in line of being run down waving my arms as he came towards me and continued to drive straight past I then stood in the middle of the lane after he passed swaying my arms yet he kept going . S497BUV Mohammed white Kia. Took my money but not the ride. Refund now required and expected thank you

First experience using Uber . Busy Friday (early) evening in Townsville exposed the piracy that Uber is . $13 first trip and 2hrs later @6pm $33 for the return trip . What a joke . First and last time Uber . If drivers want to play that game it comes back to bite . Won’t use again .

Uber needs to train their drivers more on road rules and courtesy to other drivers
I have been cut off by so many uber drivers in the last few months and have complained to UBER with no response
Would never use uber they are the worst and they rip you off with the stupid pricing

Uber is a company that assists thieves to easily steal and even provides them with an app to do so.
Had a customer order some parts and sent and Uber to collect them. Uber driver cancelled the job but still came and collected the goods. He never delivered the parts, he just stole them. The driver was the person in the photo but he signed a different name. Absolute scam! What a joke!

I have never looked into, gone onto the site, NOTHING at all and just 2 minutes ago I got 2 texts giving me a code telling me I can opt out...I will be going to the ombudsman and putting a formal complaint in as you sending me these texts at 10.38pm waking me up is not acceptable...

Uber is absolutely shocking. In Australia there is no way to complain other than the limited auto options in the app. There is no customer service, no phone or even in app chat option. The Uber route sent through the map was completely wrong, took us miles out of the way and I was then overcharged by 60% and the app advised I had accepted the charge when I booked the app which is a lie. I will be using Ola only from now on.

Quoted between $48-$54 USD for my trip from Huntington Beach to LAX, Upon arrival I had been charged $119.13 without warning or notice of any extra charges for my trip.

Want to contact Uber over disagreement with the Uber route automatically given to the driver regarding the quickest & cheapest route by A$20 cheaper. 30 minutes later give up. No way to contact them.

I just booked a ride for 9.15 am 6 March and paid to discover the pick up address I typed didn't work and wrong address is showing. Uber says to go to App and click on help and there is no help showing and I am not happy with this app as I have paid with my card.

I feel I was screwed by Uber I drove for 17 months had good ratings reviews no issues 16 1/2 months later they did a second background check blocked my account the second background check had the same as the first one there was no changes so I feel Uber screwed me because I was new to my city and need a drivers. Shane Parkison

Uber booked .. constantly saying 6 minutes away - then calls and says his cars axle was broken
Uber sent 2nd driver but fare changed whilst waiting- saying we would be charged 3 times more than original price
You can’t ring and complain they make it impossible to contact and complain- an appalling joke of a service use GI Gi instead or a taxi cause this was a direct rip because their drivers vehicle was unreliable hence he didn’t turn up ... if there was - stars I’d give them - 10- they left us stranded vulnerable...Nuh.... belt your service up your clacker Uber - and ya blocked by my bank as well - thieves

Uber are the worst company in the world to deal with. Their drivers come late and are plain rude with no regard for your time or road rules. They forget that there are many other ride sharing platforms. Go with anyone but Uber.

Uber is alright. Some drivers are good, some are bad. However, uber seriously needs to have guidelines on how their drivers should respond. I’ve experienced a driver arrive, swear at me, calling me names and swearing at me to cancel the ride? Then think its okay to cancel and have no repercussions to randomly swearing at a customer for no reason? I wasn’t dresses in a manner where I could be seen as someone doing dodgy things. Uber doesn’t care about customers and only cares about profits as they haven’t responded to my report of the incident or any other reports from other customers.

the review system needs to be changed, it’s so wrong that someone gives u a 2 because there having a bad day, so over it and not far to the drivers we work so hard to keep everything cleaned for them time to quit

We have just used Uber in Sydney. They qouted the ride as 60 AUD so we decided to use them rather than a taxi. When we got to the hotel and received the invoice it turn out that we had to pay AUD 79! Much more expensive than a taxi ride!!!!! And much more than they quoted and we expected! It is not fair. I do not think we will use Uber ever again! This is not a correct company. It happened second time to us with them. They always overcharge you.

I have used Uber quiet alot and never get discounts/coupons to use. I have received numerous discounts offering 15%-30% off rides from Ola/Didi which makes me choose to ride with them over Uber. So if you want people to stick with Uber maybe you should be offering some discounts!!

First time using Uber. My cat needed an emergency visit to the veterinary clinic. I didn't have a car at the time and it was noted that I needed a lift to an animal hospital, so it was a no brainer that I'd have an animal with me, but to be sure I also noted that I will have a cat with me. The driver arrives and immediately locks his car door as I was pulling it open.

I understand they may have allergies to pet fur and all, but my ordeal has left me quite sour. Rather than explaining why he's refusing me service, the man just locks his door and asks "Is that a pet?" (Mind you, my cat was in a carrier) I said "yes", And his response was "no" and he drives off, as he was pulling away, he yells at me to cancel the service on the app.