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Reviewer Photos & Videos
Bruce Fogartykingsholme
- Verified customer
Excellent
Been buying various items from these guys and never had an issue up until my last purchase.
Contacted them through messenger got an instant response.
They asked for pictures of faulty items. Could only provide picture of one item as I was away for the week. Agreed to provide other pictures when I got back. By the time I returned home they had sent all replacements and they had arrived at my home.
Very impressed and I will be continuing to shop with this fantastic business.
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chris aistropeParahills
Nice light bar and great service!
Bought a 20inch led light bar to replace my old one and it arrived much quicker than I expected. The product was well packed and works great, much brighter and insanely white! Cannot wait to buy again and a couple of my friends are already asking me where I bought it :)
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Richard CQLD, 4680
- Verified customer
Buyer beware. Not a fair seller.
I contacted VicOffroad and was told by an employee that 8 x 100 watt flexible solar panels would be ideal for my 40 amps requirement. Paid $880 for an electrician, $80 for Velcro and over $1330 for the panels. After 12 months in use found battery bank flat. Up to the roof, panels peeled, cracked, brittle and completely un-serviceable. When purchased in Dec 2016 no wiring warning in product description, (kind of strange you would purchase 8 x panels and wire them individually). After endless photos and correspondence, (sorry you cannot speak to owner [name removed], he’s out of the country) told sorry we cannot help you. Next step, off to the Australian Competition and Consumer Commission.
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Davo44Mapleton
200w Flexible solar panels
In October 2016 I purchased 4 x 100w flexible solar panels from Vic Offroad. After three months three out of the four had failed. I had connected them in parallel but this is normal practice. I complained to them about this and eventually they accepted a return and offered me 2 x 200w panels as replacements. They were delivered at the beginning of May last year. During a recent trip I noticed that the charging rate had dropped by about 50% so when I returned home I removed them and found they had less than half their original output. I contac...Read more
ted Vic Offroad to ask if I could return them but they tell me there is no warranty on replacement panels!! So beware...if they suggest replacements instead of money back do not accept!!! The story has not finished yet as I am now going to consumer affairs.
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damientperth
200 w flexible solar panel
The panel promised 11.8amps of draw. I connected everything with 6 gauge cable and anderson plugs. in 36c temperature, cloud free day and at mid day the maximum draw was 5 amps.
Contacted Vicoffroad - they advised i would need to pay for shipping to return the item and then be charged a 20% Restocking fee!!!
Scam artists.
I contacted EBAY under the buyers guarantee and had it sent back for free and a full refund.
I, sincerely would not buy anything through this company. The products do not do what they are advertised and then VICOFFROAD refuse a full refund.
Never again.
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Howard WMaleny
- 2 reviews
- 1 like
Retraction of previous review
I recently expressed my dissatisfaction with both the performance of the LED spot/flood lights which I purchased from Vic OffRoad and the manner in which they dealt with - or didn't - my complaint. I have since been able to negotiate a mutually satisfactory resolution of the problem and consequently I wish to withdraw the complaint. I am still not overly impressed with the performance of the lights but Vic OffRoad were very helpful in arriving at a resolution.
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Misleading advertising and no product support
I recently purchased a pair of 7 inch Lightfox combination flood/spot LED lights to supplement the less than brilliant high beam coverage on my MX5. The Lightfox units each have 20 spot LEDs and 20 flood LEDs and claim an output of 6700 Lumen each. They should therefore put out quite a lot of light. In fact they are so feeble that I can hardly tell when they are turned on! I have fitted a relay and heavy duty cables so they are receiving a very good electrical supply. I have two combination spot/flood round LEDs on my Prado (with a claimed...Read more
output of 6750 Lumen each) and they are VERY bright - hence I seriously doubt the accuracy of the claimed Lightfox output. I wrote to VicOffRoad to discuss solutions to my problem but they have not bothered to reply. So much for product support. I am NOT impressed and, needless to say, I will not be buying anything from them again.Similar opinion? Write a review on ieatwords.com.au!
Paulmaffra
Flexible Solar Panel not working!!
I purchased a 200 w flexible Solar Panel from vicoffroad, just on 12mnths ago, and it has stopped working and also the clear coat has lifted (anyone else had a similar issue), also after almost two weeks they are now not replying to emails this has been a very disappointing experience as the panel was quite expensive, so this was they main reason for purchasing local due to the supposed warranty, Paul
November 18th 2017 Update: BE AWARE!! sub standard solar panels
They do not honour warranty and there solar panels are well below sub stand...Read more
ard, didn't last twelve months, check there ratings and feedback from other forums (check Facebook twitter etc) before you purchase from them, otherwise you will be left very disappointed and out of pocket like the rest, worst experience ive had with purchasing localSimilar opinion? Write a review on ieatwords.com.au!
Led /hid spotties
Goods as described work well hid and led spotties only winge is after i purchased they went on sale for $50 less than i paid but thats life recommend to mates and will be using again as the 4in hids are awsome and need another couple to make my truck look semetrical as they fit well were i put them just need more to fill on the gaps the 7in leds i ordered turned out to be the wrong ones but in saying that IT WAS MY FAULT I STUFFED UP the ones i got are exellent and my dissapointment was soon gone keep up the good work vicoffroad and i think you should send me a free sticker so when out bush and your products smash 4wd supercenters crap i can tell my mates i got them from vicoffroad. ..
2 comments
No worries sarah sent you a email
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356nutGreater Melbourne (Inner), VIC
- 9 reviews
Very disappointed
I purchased H4 180W 18000LM headlights from this company and within a short time the cooling fan failed causing it to turn off. After contacting this seller to describe this issue - that was under warranty - vicoffroad refused to warrant it or replace it. Vicoffroad is impossible to deal with. I would suggest another supplier to purchase from
1 comment
VicoffroadVic OffRoad
Hi, Scott,
I am really sorry to hear about this experience. I have sent you a message for further details and to assist you further. Thanks, Vicoffroad
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200W Burnt Solar Panel
200W Saronic Flexible Solar panel. Was installed on a boat. Solar panel burnt out in a number of places and done thousands of dollars worth of a damage to a million dollar boat. Message me for photos of the damaged panels and boat. After the solar panel purchase I am told that the panels can no longer be connected in parallel or even series.
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led lightbar
This is my second led light bar I have purchased. I am very happy with there performance. The quality and finish of them seems to be good. Would recommend to anyone.
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Ripped off
Dec131216 Ordered wrong lights paid $105.95 cancelled next day paid $259.95 for leds and hand held led rang texted emailed still no refund didn't get the hand held that was advertised.
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NeilhohBrisbane
- 2 reviews
- 1 like
- Verified customer
Know your rights & keep a record
Take screenshots of the entire listing BEFORE you purchase, to record what you think you have bought. Even though ebay keeps a record of the listing even if it is changed after you purchase, you might still need the screen shot if you have a dispute about the description.
Any seller might change a listing, in effect an admission that original was inadequate, and try to claim the amended description was what you purchased and thereby attempt to defr...withhold, a refund.
An inadequate description is grounds for refund under consumer law.
I...Read more
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Sola panels work as specified just great
The 4 sola panels work just great 2 flexible fit and work excellent on the boat
2 on the caravan excellent keep the batteries topped up never have problem with power now
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Great product
Thanks guys got my led headlights today they look great and quick delivery.
Another great product from vicoffroad.Will definitely buying more products from you guys in the future.
Keep up the great work.
Greg.
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- Verified customer
Trailer hitch lock coupling
Arrived very quickly and they answer emails very promptly.
Good to know I now have peace of mind that my caravan will be secured when its not hitched up to my car.
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200 Watts Solar Panel item Number 391551431532
Items came two separate parcels, arrived day after the other I'ma bit on panic mode as the other was suspected missing. But arrived next day, installed and worked as it intended . Customer service was excellent, reply my email so quick. Thanks Vicoffroad, will deal again.
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BlakeOrange
Best lights going. Value for money second to none.
Hi I have purchased previously work lights from here and can't fault at all. Very durable and throw excellent light. Have now purchased 4x 30watt aluminium ridged strip lights. Perfect for camping. Once again like last time great service prompt dispatch of goods and quick response on any questions asked. Look forward to using the lights knowing the quality I'm getting a must place to buy your gear from.
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- Verified customer
curved light bar
I purchased a 52in light bar for my 4X4, It arrived in a couple of days, very good service. It puts out a fantastic amount of light and makes driving at night a lot easier. It was easy to install and is a very good product. I will be dealing with Vic Offroad in the future.
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Questions & Answers
norman t.asked
On the 29 October, I ordered product number 391912812289,article paid for on PayPal. Original item unable to be delivered due to Aust.Post delivery vehicle was stolen, Aust Post Claim Number28305821,as previously advised. Matter was resolved through PayPal, you advised replacement would be forwarded, I marked matter resolved, to date you have failed to honour your commitment to me.I forwarded an email to you on 19th,November requesting matter be attended to, howver I have not had a reply. I have paid for the article, a claim number for Aust.Post has been provided, you advised replacement would be forwarded,the matter is outstanding. It would be appreciated if you could attended to this issue A S A P, thanks
1 answer
My particulars are still the same Postal address 35 Wds Street,Baulkham Hills NSW 2153,thanks
Shaneasked
Hi just wondering what is the best method of mounting one on your flexible splat panels?
Cheers shane
4 answers
Shane, if it is one of new tech, sardonic panels with the wiring behind the pv cells, then care needs to be taken. On the EBay listing for these,, no matter where you buy them, it says not to fix directly into any surface due to heat. That is probably right although if it was on a metal surface that surface might act like a heat sink and actually dissipate the heat that is generated. I also bout same panel, but in a frame with glass, is, same pv cells. The heat build up for them was tremendous too. In fact even though rated at 21.6 v the output was 22.5+ for a while then as the got hot dropped down to sub 21v. Had to return those panels too because many of the pv cells had cracks. This might have contributed to heat. Vicoffroad had no prob giving refund and paying for postage. But none of these people can inspect panels before they send to make sure they're OK. The panels are shipped from warehouse and the seller doesn't actually handle them.
Finally, be sure you don't void their warranty by connecting two together or gluing down. Read description very carefully.
Shane, if it is one of new tech, sardonic panels with the wiring behind the pv cells, then care needs to be taken. On the EBay listing for these,, no matter where you buy them, it says not to fix directly into any surface due to heat. That is probably right although if it was on a metal surface that surface might act like a heat sink and actually dissipate the heat that is generated. I also bout same panel, but in a frame with glass, is, same pv cells. The heat build up for them was tremendous too. In fact even though rated at 21.6 v the output was 22.5+ for a while then as the got hot dropped down to sub 21v. Had to return those panels too because many of the pv cells had cracks. This might have contributed to heat. Vicoffroad had no prob giving refund and paying for postage. But none of these people can inspect panels before they send to make sure they're OK. The panels are shipped from warehouse and the seller doesn't actually handle them.
Finally, be sure you don't void their warranty by connecting two together or gluing down. Read description very carefully. I had intended to see a light weight frame for the flexi panels I had and use them free standing, maybe with lightweight aluminium backing to give strength. Frankly, hard to recommend these panels with the issues and not being able to connect without voiding warranty.
Thanks for the reply I am mounting it to a aluminium hard top on a boat do you think this will be ok? I was hoping to silicone it directly to this. As the panel comes with no instructions I was unsure how to mount it. Cheers
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VicoffroadVic OffRoad
Hi, Mick, Thank you again for your kind feedback. We are so happy to hear about your positive experience with us and feel free to send me a private message with your address and we will send you our b... Read more
umper sticker to you. Thank you so much!! Kind Regards Sarah