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Volkswagen Dealers Questions & Answers
5 questions from our users
otziasked
Can anyone suggest a competent service place for new Crafter (4motion). In Melbourne. I am quite fearful re above reviews but there is no other vehicle to match and I wonder if new factory to build might offer a better product. Am I a dreamer?
3 answers
I'm sorry, whilst Berwick VW seem to very excellent in the sales area, we haven't had the car long enough to test the service department.
VW Berwick nearly literally killed me, had my car serviced by them every 3 months, they were consistently telling me they had checked/replaced my brake pads, then less than 1 week after the last service I let them do, I put my foot on the brake and the car kept going, horrible metallic sound, had it checked by a third party, all brake calipers were metal on metal, cost $1600 to fix. AVOID!
That's what I was fearful of. Thanks for the input.
Helgaasked
Why doesn't VW have a Cherry Red Caddy TSI 220 available any where in Australia? To have to order something four months or more in advance is ridiculous. My dealer in Hervey Bay couldn't even show me a metal sample of the colour. You're colour range on the face book features Cherry Red. I'm very disappointed. All that is available in Queensland I've been told is the Caddy TSI 220 auto petrol is black,silver or white.
Yours,
Helga Becker.
xylophonensasked
We bought a petrol VW Tiguan model 2009 with 106000 km from a dealer near Liverpool. From the day they sold it we had no end of problems and it keeps going into safety mode despite numerous repairs. They would not fix it properly to take it back. This has been going on for 2 years now and enough is enough. I look forward to expert advice. Any ideas?
3 answers
You need to bite the bullet and get rid of it, allalrernatively you can go to the CEO and request intervention.
I have lodged a claim with VCAT for unconscionable conduct as they don't want to respond to my queries or own up the failures of their staff
We are trying to get rid of it but on that day it went into Safety mode again and they returned it!
GregGasked
Good morning,
I have just moved to Brisbane and need to find a good reliable dealer to service my Passat Alltrack.
I would really appreciate recommendations of good realiable dealer/service in Brisbane.
Regards
GG
1 answer
Hi. A decent service place I use is Comet at newstead. They are a small company and only use fully qualified mechanics for everything. So they told me.... They deal with European cars.
But.. They won't detail the car or anything so it's no fancy experience. Just a small business. I have had no problem with them except it's always a wait of a week or so to get a booking. This is just my opinion. I am not connected at all with them either.
RobinHood2349asked
Is trere a particular Starting Sequence for a 2010 petrol Polo with DSG?
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