Best Trampoline I have ever bought. Been through many others but they dont last as well as Vuly. Vuly is built to last and even in storms it doesnt move from the paddock

Started with a small VULY 6 years ago, and upgraded to a larger model as my kids grew older. The weight rating on these trampolines allows me to jump with them, which is something we do nearly every day since it arrived. It's something we all enjoy together.

Great product, kids love it, great to get the energy out with no school.
Communication was great from Vuly, despite difficulties with supply for them it was fairly fast delivery. Highly recommend, already have other mothers looking into getting one.

Multiple calls, left on hold for over an hour then hung up on. Warranty communication was atrocious, and initial experience was very disappointing. We used NDIS funding to buy items as therapy tools, and quite accidentally realised Vuly was charging NDIS nearly double the cost of online ordering (including charging for delivery when online orders had free delivery) and insisting that we required professional installation at additional costs (this was on top of each individual item having at least a 50% and some more mark up). It's not ripping off the Government....it's ripping off a child who needs every cent of that funding for a disability!

We purchased the monkey bars during “lock down” with a view our kids would keep themselves busy and active while we worked. I think I have had more fun than the kids so far. We however know know this with be timeless.
The assembly was challenging, incorrect parts were sent that we not compatible, instructions confusing due to too many variations being included in one manual.
Customer service was impossible but as worker in transport I understood their volumes we being tested. Management assured me this was not a typical experience.
Yes I would recommend this product.

Totally happy with the products since buying 4 years ago, bought a sandpit to add to the fun! Will buy from again in the future. Great product, built to last.

My husband and I could easily put this together.
We order the XL and were able to chose what adds on we wanted. The girls have been playing on it every day

Bought a Mini swing set with installation. Swing set delivered was poor quality & became a safety issue after installation, asking for replacement/repair for weeks but Vuly doesn't care once they got the sale. Do not buy from them at any cost.

We ordered a Vuly Max swing set for our kids for Christmas. We wanted something that our bigger kids (10 and 12) would be able to use for years to come. It was quite a big deal to put it all together, and initially we had a fault in our spin swing (which was very promptly replaced with no drama) and now it is absolutely fantastic. Our kids spend hours out there - I cannot recommend the hammock swing highly enough - it is such a hit, and the spin swing is also a lot of fun. It is so great that there is a product out there for bigger kids to entice them out of the house!

Great quality swing with many accessories to choose from. Great way to entertain the kids while in isolation. Wanted to buy for my 2 children who have autism and sensory needs.

Missing boxes and equipment that I paid for. Tried calling and email and no one returns the call or email. Confusing installation instructions and video.

Equipment and quality of equipment is great though. Needs better customer service

We purchased a Vuly medium sized trampoline from the Brisbane store. The staff were excellent and very accommodating in letting our boys try the different size and styles of trampoline. We were so impressed we purchased on the spot and drove home with the trampoline in the back of our SUV. The construction was quite straightforward - but make sure you follow the instructions step by step! There is a great YouTube video to help too. Our boys love the trampoline and spend hours on it. Very safe and well made!

We recently ordered the Vuly Quest monkey bars. Easy ordering system and arrived in excellent time. The kids have not been off it and I know it will be part of our life for years to come!!! What an amazing product!

Easy online experience. Goods arrived in a timely fashion in excellent condition. Easy to put together, my daughter loves playing on her new equipment. Many years of fun ahead. Thanks

We have a Vuly trampoline and have just ordered a swing set. The quality is excellent, delivery super fast, and customer service team is fantastic. Highly recommend Vuly products to anyone with kids!

There was a delay with this product due to the pandemic but the team was very communicative and upfront. They regularly emailed updates and even sent us a free set of roman rings for the trouble.

I was trying to purchase a quest online, I was a little confused with all of the options as to what was extra or apart of the quest. One phone call and problem solved.

We were glad we waited to get a Vuly trampoline as we wanted one that would last for years, not just 2. The shade cover is great for some shade and the tent makes it fun for the kids. Construction is pretty solid and my husband was able to put it together by himself so I was pretty happy with that!!!
We were missing a part but Vuly contacted us to let us know it was on the way