Wertheim Dog and Cat W2000/2500

I had my heart set on a Miele cat and dog vacuum as I went into Godfreys but was given the big sell on the Wertheim it was the same if not better than the Miele I was told and at half the price. I have never been more disappointed and dissatisfied with any appliance purchase such as this before. It is cumbersome, rolls over, the pole falls apart, blocks easily, hard to adjust pole height, vacuuming over cat hair it just rolls around under the vacuum head and barely sucks up I end up picking up clumps of hair by hand. I took it back to Godfreys to explain my dissatisfaction but was told there was nothing wrong with it and they had never had any complaints before. I will never step foot into a Godfreys again.

Lightweight, easy to manouver, super suction, love the upholstery head. The extra small tools you get was a bit tricky to work out 100% where they go and the power lead def needs to be longer but am overall happy & it was half the price of an overrated dyson which we have had a few of

We have short hair working dogs who lose hair constantly. This vacuum is so quick and easy to use. Great suction to pick up everything and it’s high speed suction makes it super quick to do so on tiles/carpet and timber floor and I don’t need to repeat vacuum/mop all the time. The variety of heads are also super useful for different surfaces.

the vaccum was sold to us as a great high quality european from Godfreys. Quite honestly it was fantastic at first, however after couple of years of use (although we took it back for maintenace to Godfreys as part of the deal) the motor burnt out without any pre-warning without any previous issues. we change the bag and keep the machine clean however this has been a dissapointing over-hyped machine by Godfreys.

This machine is alright but I felt majorly "sold to" by Godfreys and would not shop there again. They made me believe that Wertheim is the same as Miele or Bosch and kept on emphasising it as a high quality European brand when really its their own house brand and they push them to make to maximum profit - machine is OK godfreys, not so much

Where to start with this? It's a mixed bag.We definitely got "sold to" with this. We went into Godfreys wanting a Miele and got told that this was much better. It turns out that its their house brand and they make a lot on these models. It actually performs pretty solidly - it has a lot of solid suction that doesn't die off to badly as it fills BUT the plastics they use are not good and the wheels came off within the year. We still have it and it still works (no wheels) but I won't be buying from Godfreys again, they are manipulative!

fantastic machine - I've had this product for over 3 years and it is still going strong
fantastic suction power for what I need it for - I only have tiles and hardwood floors in the house and also use the turbo brush for the car mats when they need a clean

great compact machine - highly recommended

only downside is that the wheel on the standard brush head is rather noisy

This is the first time I have ever spent any real money on a vacuum cleaner and I'm so disappointed. I have to sweep before I vacuum or it clogs. It clogs all the time and won't suck. I should have stuck to my cheap Bunnings vacuum. I spend more time unclogging it than actually vacuuming.

I wanted to get a top notch vacuum like a Miele and somehow got sold this by Godfreys. They suggested it was better in every way but after two years of use I feel annoyed and ripped off. Its build quality is just not up to scratch and both wheels have already fallen off so we just drag it around now.
I knew the first time I used it that it was a not that good and it does a poor job at picking up dog hair. You can feel it just doesn't have the suction requited on flat bits of carpet.
I cannot recommend this machine. I wish I hadn't bought it.

Purchased this after my previous vaccum stopped working. Very happy with it great suction and all only downside is its abit heavy but ither that that very good.
I liked that it comes with interchangeable heads for different flooring type, was good for me as my house has every type of floor

If your wanting a vacuum that will blow you away, spend more money. This vacuum is cheap enough for everyday use that gets the job done, but expensive enough to be worth the money. Pros its light with decent suction. Cons the turbo head leaves a bit to be desired.

The salesman at Godfreys told me it was great value and i wouldn't be disappointed. The machine just doesn't do the job. An example of its lacklustre performance is when you are trying to pick up lint on flat carpet. It doesn't have enough suction to remove it. You always have to remove the head and place the pipe over it. The cord is not very long and we have to use an extension lead to operate the unit. I will have to count my losses and buy another. It wont be from Godfreys.
Don't buy this unit.

Seems to work well, although haven't had it for very long. Suction is good but I do find the heads very hard to remove (to change to a different head as it comes with various heads for various suction/floorings) once one. It does remove hair like it claims, seems to do the job.

I've been having my wertheim for some time and and I Love it. I have to say if you don't want to pay $900 for a Dyson and wasn't the sameness results you definitely buy this vacuum. I purchased a cleanable bag with it so I don't even need to spend any more money on bags

I have been using this vacuum cleaner for a while now and find it to be ideal for removing cat hair from all surfaces. I really like the upholstery head as this makes life easier to clean cat fur off the quilts on our bed. I love being able to increase and decrease the power as needed. I definitely recommend this cleaner. Cleaning floors and furniture is no longer the chore it used to be.