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MarcellinoSydney, NSW
Incapable of doing what they advertise
Their website specifies servicing of gas equipment for restaurants & cafes, but their phone service (Natalie) is adamant that they supply and install ONLY. Waste of time, no apology. 'Have to get marketing to check that'
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A.S.B.Sydney, NSW
Excellent service
Chad, the plumber who attended to our drainage problem (and solved it), was not only very proficient in his work but also a thorough gentleman. A credit to his employer, his trade and the community.
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- Verified customer
Boys did a very good job!
Start from giving us a quote to actual day the boys did the job was fantastic. Very professional people, very punctual for the day and time they promised coming to do the job. They are also full of knowledge and well experienced for the job they are doing. Any small or complicated questions we asked, we received a full explanation in a very simple way that we as a customer do not have any knowledge of what is going on and what is going to happen.
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ImagesSydney, NSW
Good consultation and advice followed up with efficient professional service.
Appreciated in depth discussion of our problems and choices offered for fixing an immediate broken pipe issue, as well as recommending a more complete long term fix by relining the distance between new pvc pipes. Being shown and therefore able to see very clearly for ourselves the condition of the old pipes all the way along via camera gave convincing proof of the work needed. Only issue was the huge cost for all the equipment, excavator, skip and labourers needed ... however if left longer until relining was not a viable option then possibly...Read more
having to replace all with new piping would have been even more expensive! The advice we received was most helpful in making our decisions! Also thanks to all the workers who toiled away very efficiently!Similar opinion? Write a review on ieatwords.com.au!
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Save money and get someone else
I was just a number to this company, someone to squeeze as much money as possible before you are completely broke. They have a well drilled sales and upselling pitch which I was tired of hearing by the time I finally just told them to leave
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Cathy CSydney, NSW
Urgent tap problem
Andrew turned up as advised and reviewed the situation. We were anticipating a major issue but it turned out just to be a tap that had come off the spindle. He confirmed the price for job and then completed the work by doubling checking both taps and the shower head.
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Silvana kotevskiSydney, NSW
Professional service
Arrived on time as urgent attendance, very professional, resolved our issue, explanation on future remediation, great attitude, would definitely use this service again and recommend to others in the future.
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MikeSydney, NSW
Problem Solved
Problem was roots in a pipe under the bathroom and not easily accessible . Rather than dig up the floor the pipe was relined. An efficient team arrived with plenty of technology to address the problem. I was shown where the problem was, what the intended solution was. They ran into a problem that involved a return visit and the problem was fixed. A friendly team kept me up to date on progress. A small problem with the seal on the inlet into the pedestal, which had been removed, was quickly fixed. Cleaned up thoroughly. Job Done.
Very satisfied.
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KateSydney, NSW
Bathroom plumbing leak solved!
Daniel and George did a great job. The plumbing work was done efficiently and neatly. You would never know this urgent repair was done under the brick pavers near our front door!
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Rip Off Artists
Firstly, they didnt call to say they were on their way which they were supposed to do. Then the price they gave me was so expensive that I got a quote from another plumber, which was a big hassle but well worth it as we realised that Wilco Plumbing definitely was overcharging by a long way.
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Give this plumber a miss
Do not let this company start digging if you have a blocked drain. Call another plumber first. This is what happened to us, we called them to unblock our drain which blocks up sometimes. We know it just need the snake or water jet to clear every 2 years or so, but this company just want to start digging and then say it cost thousands to fix it. We contacted another plumber who was able to clear the usual way and then pay him to fill in the hole again
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Uwe LiljeSydney, NSW
Efficient service
The needed work was explained and demonstrated clearly.
The quotes were reasonable, compared with others.
Work appointments were kept, the work was carried in a well organized and efficient manner.
Workers were friendly.
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Very professional
They arrived promptly and assessed what needed to be done. They were good to deal with and followed up well. Their approach was thoughtful and professional. I liked the way they communicated to me as well.
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Bad and expensive
Bad ripping off professionals. They don’t care just take advantage of people and push you to pay too much and then leave. I tell all who see this to not use them
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Great service
Wilco home services Has been very helpful With all my plumbing needs. The entire team have great communication skills. The crew came, got the job done, with no fuss and no hassle. In addition they left my home clean and tidy, which left a smile on my face. I will definitely get them back if my husband and I need another plumbing job. I highly recommend Terry, George and the entire crew. Great company to deal with from start to finish.
Thanks again guys!
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Happy to use the company again
Zac came on time.. Explained what were my options told what the cst would be an stayed until the job was completed... And did not leave a mess... I have had no further problems with the toilet
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Marie W.Sydney, NSW
- 2 reviews
- 1 like
Saying thanks to Chad
This is the second time we have used Wilco.
Liked the way they phoned a half hour to say they were on the way.
Very professional and explained the problem in laymans terms.
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NellieSydney, NSW
- Verified customer
Great friendly service.
We had an old tap that needed replacing urgently so we called Wilco. The service guy turned up on time and was very professional resulting in a quick time for completing the job.
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This company has changed and not for the better
This company used to be good but they have changed their model significantly since I used them last. The cost they charge rates are way higher now. Good for them but not for the customer. It needs to be more balanced
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ODETTE ABOUHAIDARSydney, NSW
- 2 reviews
- 1 like
Great service
I had an urgent matter & the guys at Wilco were prompt, honest & professional. They gave me options & completed the work in a short time frame. After having bad experiences with other tradesmen I would highly recommend Wilco.
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