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Michael NBrisbane
Great service and value
Very efficient team that provides all the frills with no fancy overheads. Very economical to administer our SMSF without any fuss or issues whatsoever. Would recommend to anyone wanting to take control of their super without the exorbitant costs.
1 comment
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allround excellence
I am entirely satisfied with services provided by XpressSuper for the management of our SMSF . This includes comprehensive recording and up-to-date reporting of all aspects of our Fund including EOFY documentation, compliance and statutory reporting . The customer service provided is also very professional in keeping us abreast of all requirements and providing additional information to third parties . Special mention of Emma for organising these activities as requested .
I also consider the fees to be very reasonable when considering the complexities of legislation pertaining to SMSF management .
I have no hesitation in a rating of 5 stars for all round excellence
1 comment
ServiceXpress Super
Thank you for the feedback Roy, much appreciated!
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Exceeding my expectations - highly recommeded
I selected Xpress Super after some research on various low-cost SMSF providers. Xpress Super had almost unanimous approval and out-rated all its competitors. Now I am a client, I can confirm that Xpress Super are fantastic to work with and I would high-recommend to anyone interested in setting up a SMSF. The ability to answer my (sometimes dopey) email questions within hours is super helpful, and they make the rollover process as painless as possible.
1 comment
ServiceXpress Super
Thank you Rick. No question is a dopey question! :)
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KaythiSydney
Excellent Service
I am very happy with Xpresssuper. The staff is very helpful and takes all the hard work out of running my superfund.The system is very efficient, they notify me if any divident payment is missing or if I am heading towards excessive contributions. I feel I can ring at any time with any concerns I have without feeling stupid. This type of service is worth it's weight in gold to me.
1 comment
ServiceXpress Super
Thank you so much Kaythi. Your feedback is greatly appreciated.
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Fast, Efficient and Excellet service
Very pleased with Xpress super's approach on getting the work done. The team is very efficient, fast and competent and I would highly recommend it.
1 comment
ServiceXpress Super
Thank you Jacob, much appreciated!
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SMSF Excellence, Value and Quality Reporting
This company is very organised and extremely professional. Since transferring my SMSF I have been very impressed with their service, low cost of returns (compared to expensive other competitors) and the reporting information that provides a comprehensive summary of my income and asset diversification. I highly recommend there engagement.
1 comment
ServiceXpress Super
Thank you Steve!
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Gina IngrouilleWiley Park
- 2 reviews
Absolute professionals
After coming from another super fund administrator who has cost me more money and time by doing things incorrectly; it has been a relief to find Xpress Super. They have fixed everything and my super fund is not being managed in a way I know will be considered compliant come time for audit.
They are so helpful.
Gina
1 comment
ServiceXpress Super
Thanks Gina, much appreciated.
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Xceded my Xpectations!!
Xcellent value for money
Xperienced, helpful and friendly staff
Xpedient responses to my queries (they never make me feel silly, no matter what I ask)
I really have been more than impressed with the service I’ve received. They’ve helped me to understand what it is to be a SMSF trustee and assisted with a seamless transition from the retail fund I was with previously. I couldn’t imagine a better experience with any other provider and especially at such a low cost!
1 comment
ServiceXpress Super
Thank you for the feedback Josh!
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Tony TAdelaide
SMSF transfer made easy
I have received good service over the years from my Financial Adviser/Accountant combination, but the SMSF expense was disproportionate with retirement looming. XpressSuper was my best alternative from research. A complicated transfer was made simple by the excellent and responsive service from XpressSuper. Everything needed was scanned in and emailed ensuring a good comprehensive record trail. Many anomalies were discovered along the way and rectified. The all in one system is comprehensive and extra features such as a Trading Platform and con...Read more
tribution limit tracking are appreciated. Given that this is a moderate cost, automated electronic system, what surprised and delighted me was the excellent local based personal service and advice when needed. Absolutely no regrets, very pleased to highly recommend XpressSuper.1 comment
ServiceXpress Super
Thank you Tony. It's a pleasure to have you on board!
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EXCELLENT
So happy to have discovered Xpress Super. Emma (and Josh) are fantastic to deal with. Extremely efficient professional, knowledgeable and friendly.
1 comment
ServiceXpress Super
Thank you for the feedback Pebby!
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Fantastic Product, Excellent Service
Cannot recommend Xpress Super more highly. Fast set-up, efficient administration, well-priced and user-friendly web interface with excellent personalised service. Just what we were seeking.
1 comment
ServiceXpress Super
That's great to hear Tony. Thank you.
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Mariano A.Sydney
Excellent staff, top-of-the line reporting and trading systems
I'm on my 2nd year with Xpresssuper now and would like to say that making them my SMSF administrator was one of the best decisions I've made. Since signing up, I've only dealt with just one staff, Emma Cass because there was never any need to talk to anyone else. She made sure all my queries were answered satisfactorily and very promptly. I am sure however that other Xpresssuper staff are as professional and efficient as she is.
Their online reporting system is excellent and very easy to understand. Before appointing Xpresssuper, I used to...Read more
1 comment
ServiceXpress Super
Thank you Mariano. It's a pleasure to have you on board!
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Great smsf admin
XPRESS SUPER is a great start to my smsf.They respond to my emails the same day,I know how my smsf is doing everyday through online reporting,which is peace of mind.Every thing you need is on their web site,online trading,term deposits etc.The cost of their services for what you get,you cant beat.
1 comment
ServiceXpress Super
Thank you for your feedback Peter, it's much appreciated.
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Surprisingly Excellant and Professional Service
We have been with XPress Super for approximately 6 months. The professionalism and assistance has been a great surprise. They are always available by phone or email.
I can highly recommend Xpress Super.
1 comment
ServiceXpress Super
Thank you for the feedback Mary!
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Excellent services at a very competitive price
For the annual fee I paid for, the services I have received have been excellent. I can not expect more. The people from Xpress Super I have been dealt with are always friendly, helpful and professional.
1 comment
ServiceXpress Super
Thank you Simon. Your feedback is very much appreciated!
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TonySydney, NSW
- 5 reviews
- 4 likes
Very good service
I have been with XPressSuper for more than 1 year now. These guys help you with every aspect of a SMSF. They are professional, and responsive to every request. Nothing goes unanswered, they follow up on all requests. I could not recommend them more.
1 comment
ServiceXpress Super
That's great to hear Tony. Thank you.
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Herman KLower Chittering, Western Australia
- 3 reviews
Excellent service. Friendly and professional
After several (expensive) providers we discovered Xpress Super. We have been with them for over a year now. So easy to remain up to date with the on-line facility. It takes all the headaches out of running a SMSF. Before we paid three or four times as much and still had to do a lot of admin ourselves. Now with the automated feed it's a breeze. Never looked back
1 comment
ServiceXpress Super
Thank you Herman. We are glad you are enjoying the low annual fees!
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Caves BeachCaves Beach
So easy to set up, the staff were excellent to deal with.
I transferred from another SMSF account provider, the Xpresssuper staff helped in every way they could, they answered my e-mails immediately, now I do not have to do three quarters of the work and it costs less than half of what we were paying before. Everything is automated, I can look at reports through out the year and not have to wait till the EOFY account are done. Aprox September/October
1 comment
ServiceXpress Super
Thank you Linda. We are glad you are enjoying the service!
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Diana AndersonSTEPNEY
Friendly, courteous & professional.
i have been wIth Xpress Super for over a year & have found their service invaluable. From nervously establishing our SMSF to answering random questions about the hows & wherefores.
If my primary contact person can't answer a query immediately she finds the answer & gets back to me promptly or refers me on to a specialised sector contact such as Corerading.
I can sleep at night trusting Xpress Super keep me up to date with any legal change ramifications & helps me understand more about managing our life savings as we start our retirement.
1 comment
ServiceXpress Super
Thank you for your feedback Diana, it's much appreciated.
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Questions & Answers
David John Lynchasked
How can we transfer our super from other super to xpress super can we talk to someone to explain to us advantages?
2 answers
ServiceXpress Super
Hi David
We would be delighted to talk to you and walk you through the process.
Please contact us on 1300 216 890 or provide us with your contact details at [email protected].
Hi David.
Yes, contact them directly and they will show you the process so you will understand. They are very courteous and very patient. If you don't understand ask them, and again till you understand. I am sure you will understand it the first time. All the best.
Regards
Brian
Donfitzasked
My wife and I have a SMSF of approximately $1,300,000 in pension mode administered by a Cavendish Super. I am 86 in uncertain health and would like to simplify the financial situation for when I die.
Do you have a balanced product that would handle completely all the administration and pay a monthly pension to my wife. If you do, what would be the entire annual cost for the product and what was the performance of the product for the last 5 years.
Don Fitzgerald
Emeritus Professor
1 answer
ServiceXpress Super
Thank you for contacting us Don. We would be delighted to assist you with your SMSF needs.
In order to provide you with further information on our fees, we require additional information from you. Can you please email the team at [email protected] or contact us at 1300 216 890.
Jaanasked
Hi my wife and i are looking at a sandwich bar to biy with smsf and we would like to know if you help with bank loans or do you just do the online platform? we need to borrow about 250k
1 answer
ServiceXpress Super
Hi Jaan - We can certainly assist with the compliance structure, however any loans will need to be arranged by you directly.
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ServiceXpress Super
Thank you Michael, it's been a pleasure to have you as a client.