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Reviews

3.5

22 reviews
5
(13)
4
(0)
3
(0)
2
(2)
1
(7)
  • Transparency
    4.5 (2)
  • Customer Service
    2.7 (7)
  • Trip Completed Yes (8) · No (0)
  • Ease of Booking
    3.5 (6)
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Brandon C

Brandon CSouth East Queensland, QLD

  • 2 reviews

Caution - Avoid dealing with these people

published
Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
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Jud

JudSouth East Queensland, QLD

Brilliant professional customer service

published

After using this business the staff were professional and thorough, we will be back for sure as we have found something we really like. The knowledge from the owners is exceptional. The accommodation was very well priced and affordable, for sure will be back as the professionalism is fantastic. Thank you :-)

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
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Excellent customer service

published

Loved this service!! The whole process was smooth and simple, which we found a breeze. The hubby, kids and I loved our stay and will definitely use this service again on our next holiday in Summertime. Thanks guys!!. : )

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers
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Amazing place, so happy! The owners were amazing, truly the best stay I’ve had. I will return.

published

Beautiful place, clean and I was so happy with the stay. Owners were amazing, they went out of there way to make my family & I feel at home. So grateful l.



Trip Completed Yes
Booking Type Accommodation

Beautiful holidays

published

The cottage we stayed in was perfect, just what we asked for. The little extras made it so much more relaxing and enjoyable. Thank you for the great service. We’ll be back.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
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Bev

BevPerth, WA

We just had our deposit taken

published

We booked a stay with these people in the blue Mountains. After already having issues with communication with the so called owners we paid our deposit. We should have walked away earlier but thought wed give them a chance anyway as we really wanted a get away. Well, a week before our check in we received an email that our property was double booked and that they had to cancel our reservation. They said they would refund our deposit in full. This was over three weeks ago, no communication has been received since after numerous emails and phone calls. We feel we were defrauded and have now reported this to the police and the tribunal. Be extremely careful people, this eneded up as our wors nightmare as an old couple.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
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Michelle

MichelleGreater Melbourne (Metropolitan), VIC

We feel scammed

published

Worst service ever. Owners are abusive, they advertised a property we liked. then when we paid our deposit got told its something different, ie the property was missing several things, kitchen not fully equipped, balcony under construction etc. We asked for a refund of our deposit and they are now refusing to refund it. This is preventing us from having a stay elsewhere. Steer clear people!!!

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
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maui

maui

  • 3 reviews

BEWARE!!

published

I wish I had read the reviews first and saved myself angst - Worst managed holiday business and even worse attitudes - hard to contact (never answer or return calls) - always ready with an excuse, and downright rude. Privileged, arrogant owners trying to rip people off . Poor, poor, poor delivery.

Terrible experience and I would recommend you avoid at all costs - they are manipulative, deceitfuI and EXTREMELY unprofessional

Customer Service
Trip Completed Yes
Booking Type Accommodation
Samuel

SamuelSydney

Lost my booking and I had paid

published

What a nightmare, [name removed] the so called owner is rude, and simply AWFUL. Stay clear unless you want to be abused, very aggressive person.

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Gaffers

GaffersSydney

full marks !

published

10/10 for the house rented over the weekend in the Mountains. Our guests were most impressed. Will not hestitate to use your services again. Thanks

Jenny

JennySydney

Trinlea Leura Blue Mountains.

published

Terrific property - spacious well equipped and beautifully presented. The team at Accommodated made the booking easy with clear instructions making our whole stay a highly enjoyable time. I will use accommodated again.

What a great experience!

published

Accommodated managed my holiday letting for 3 years. They were friendly and helpful and positive. They also kept my cottage in immaculate condition. Everything was done for me I didn't have to lift a finger. They advertised my cottage on as many sights as possible as well as having their own website. I always had plenty of holiday makers to my house. They even rolled up their sleeves and helped me get my house ready before my first letting. I would completely recommend their services to anyone who wishes to let out their house as a holiday home.

Fiona

FionaSydney

Great place and wonderful host

published

Such a wonderful stay, easy to communicate with hosts who made the whole experience a pleasure. The place was clean and everything we thought it would be, thank you!!!

Seamless service

published

We enjoyed timely & precise email communication re our holiday accommodation making our arrival easy. We were also well informed prior to our departure which made everything stress free.
It was a pleasure to deal with this company.

Bunya Creek Farm Stay Bollier - What an Amazing place to stay!!!

published

Our family stayed at Bunya Creek Farm Stay for my daughter and son in laws wedding last weekend. The house and facilities were fantastic, beds comfortable and kitchen well set up. Had an intimate wedding with family and close friends in the huge carport. Had family from ages 81 down to 5 and all enjoyed the relaxed environment. A beautiful part of the world. Thanks to Luke for the ease and help with the booking and communicating with me, much appreciated! Even had some of the guests enquiring about where did we find this place, so hope you get some business out of it!

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Mariem

MariemAU

  • 2 reviews
  • 3 likes

The Most Caring And Professional Property Managers

published

Wow! I am astounded at the mix of reviews on this site! I have been dealing with Accommodated for a number of years and as a property investor with a career spanning over 40 odd years, I found the Team at Accommodated to be the most caring and efficient property management company. My properties are always well maintained and beautifully presented. Any property emergencies have always been dealt with professionally and seamlessly and they have ensured the optimisation of the returns on my properties. I absolutely delight in reading the testimonials guests give to my properties and the Accommodated Team. I have no hesitation in recommending the Accommodated Team as the best property management company around.

Kate

KateSydney

70th Birthday

published

We were looking for places to stay for our mother's 70th - three generations together to celebrate. The people here were good, it was all pretty seamless in getting the weekend organised. A very enjoyable weekend was had.

Ash

AshSydney

I provided cleaning services to this business as a contractor

published

I found this to be a very professionally run business and would not hesitate to recommend working with or for this company to anyone.

Absolutely disturbing, almost feels like talking to 2 children who are in dispute (STAY AWAY)

published
NNair

NNairCountry NSW

  • 66 reviews

Booking Process - So far very poor

published

Not stayed with them yet but booking was a real issue and then they accused me of not reading my email properly when in fact it was the way they sent it. You also have to book it on their site which was at first very confusing. Further they charge a fee that is not disclosed once you purchase (i went back and there was no mention of a fee for ccard or booking). Plus the receipt is not correct. I hope my stay over Xmas will be hassle free and not a reflection on booking process. I will post another review after Dec.

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