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- Verified customer
Addbuild has done an excellent job for us
Addbuild just recently added the 1st floor for us. The build has been very well managed by their builder John W. The workmanship and build quality of my property is good. The company has been handling the pre, during and post construction stage well and my final cost is similar to my estimated cost.
1 comment
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John T.Sydney, NSW
- Verified customer
Very very happy.
We are very happy with our renovation and small extension completed by AddBuild. Our supervisor John was fantastic. The trades were all very very professional and all completed on time and on budget. We would highly recommend AddBuild. The whole team were superb and the site was left all clean and ready to go.
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SteveSydney, NSW
- Verified customer
Perfect Extension
PM was outstanding. Trades polite and skilled. Well executed build. Final cost was on plan with little variations. Only slowed down by some rain in the initial stages which was no fault of the builders.
From design through to completion it was a smooth process so thank you to the team.
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KarenSydney, NSW
- Verified customer
Follow up review of Addbuild
I reviewed my experience with Addbuild on this site 3 years ago.At the time i had not experienced any issues with Addbuild
It is now 3 years later and I have ongoing issues that Addbuild have no intention of resolving.
Their customer service is way, way below standard.I have been fobbed off,lied to,spoken rudely to.I am extremely dissatisfied with any sort of followup.It has taken just under a year to get a supervisor out to look at my ongoing issues.The supervisor from my build i was told by Addbuild was terminated.I have been advised by emplo...Read more
yees of Addbuild he intentionally mislead clients, this also was my experience with him. Addbuild take no responsibility for the misconduct of their employees and i am left with ongoing problems. To add to their negligence a staff member in the office who deals with ongoing issues felt it was perfectly acceptable to be rude to me . I definitely would say DO NOT go with Addbuild. There are plenty of better companies around that give you far better customer service and dont create enormous amounts of stress for you. I am now going to Department of Fair Trading to resolve issues that i have been battling for three years. By the way our previous supervisor told us we would receive a bunnings voucher for a good review. Karen
2 comments
Wayne M.Addbuild Additions
It is disappointing to hear your comments. Addbuild has attended your property on several occasions since completion to try to satisfy your concerns. It seems we are unable to satisfy you in this mat... Read more
ter, but we will stand by any decision that the Department of Fair Trading would make in this matter.It seems to me your standard answer is that "we are unable to satisfy you in this matter"
You try and make it appear on this site that its the client who is unreasonable. Standard level of customer s... Read more
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LouiseKellySydney, NSW
- 2 reviews
- Verified customer
Addbuild Addition -second storey home addition
I would highly recommend Addbuild Additions. Right from the first contact they were professional and easy to deal with. The designer added a lot of value giving us more functionality and storage plus improved the look /appeal of our addition from the street. The building team were very courteous but most importantly very good. The site was left clean and tidy at the end of each day and rubbish was removed. The job was finished as per the contract price and on time without any defects. We have since had very heavy rain and storms and have no pro...Read more
blems at all. One small problem was ill fitting fly screens but when we raised this with Addbuild Addition they organised for the fly screens to be replaced. If you are looking to stay in your home and just need to add a couple of extra bedrooms/bathrooms then I would highly recommend Addbuild Additions. It has made such a difference to our lives.1 comment
Wayne M.Addbuild Additions
As is common in the building industry, some little things can go wrong during construction. We are pleased that your flyscreen issue is now resolved. Thank you for the opportunity to improve your home... Read more
and make it more suitable for your lifestyle. The Team at AddbuildSimilar opinion? Write a review on ieatwords.com.au!
Ross and SarahSydney, NSW
- Verified customer
Delighted with all aspects of our engagement with Addbuild
We are a family of 6 and have just completed a major house renovation with Addbuild, which included 4 new bedrooms, a bathroom and a games room. From the moment we first engaged with Addbuild for design and concept ideas, right through to project completion, we have been impressed and completely satisfied with their professionalism, quality of work, and consistent communication throughout. Would happily recommend Addbuild for any future projects.
1 comment
Wayne M.Addbuild Additions
Thank you for your recommendation of our service. Everyone at Addbuild strives to meet our client’s expectations and make the building project as stress-free as possible. Enjoy your new extra living space.
The Team at Addbuild
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Erry
- 10 reviews
- Verified customer
Not happy
Extremely slow, poor workmanship, refused to fix anything, really badly organised. Complaints just resulted in off-hand unbelievable excuses. I never knew what if anything would be done the next day or the next week. Some tradesmen were good.
For more, scroll down to the post by ‘Never again’. It describes my experience in detail. It’s uncanny. Also, the post by David R is familiar.
If I had known how much it would cost and how long it would take, I would not have done this renovation.
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- Verified customer
Just not capable of the job - worst decision ever to go with Addbuild
Slow and with lack of communication. Poor supervision and poor dealing with issues that have arisen. A lot of blaming others and just talk lots of things have had to be corrected after execution. POOR work in areas. Some poor trades and subbies mixed in - sorry to you but keep away from ADDbuild
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- Verified customer
You made our dreams a reality!
After being recommended Addbuild by not one, but two friends, we knew we were in good hands. Our home was a standard 4-bedroom home, but with 3 growing boys, we needed a little bit more room to expand. Not only did Addbuild do this, but they surpassed all expectations from beginning to end. There was no stress involved from our end. Any arising problems were dealt with little disruption and concern to us. It honestly, was an absolute pleasure having our renovations completed. We can't praise Emmory, John, Arthur (carpenter) and his crew enough ...Read more
for making the whole experience as drama-free as possible. Nothing was too hard, or too much trouble and no question was futile. We felt very at ease and comfortable approaching all the friendly staff at Addbuild.1 comment
Wayne M.Addbuild Additions
Thank you for your kind words. Everyone at Addbuild strives to achieve the best results for our clients, with the least disturbance to their lives, whilst living in a construction zone. We wish your f... Read more
amily many happy years in your new extra spacious home. The Team at AddbuildSimilar opinion? Write a review on ieatwords.com.au!
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DanielRyde
- Verified customer
Best thing we've done.!
First floor extension in Ryde
From day 1 the experience with Addbuild was excellent. From the moment Emery came to our house with his design to Greg our site supervisor, the tradesmen were all excellent and the workmanship was up to standards. The few little issues that we had were always attended to almost immediately, phone calls were always returned and the office staff were always helpful. We have never done anything major like this ever and at an early stage we almost cancelled the build before it even began. But we were assured that eve...Read more
1 comment
Wayne M.Addbuild Additions
Thank you Daniel & Grace for taking the time to pass on your kind words. I am sure your extra space is being put to good use. Please feel free to contact us if you have any questions in the future.
The Team at Addbuild
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- Verified customer
Happy Customer
We were really impressed with the workmanship of Addbuild when we saw the first floor extension on our neighbours house therefore we decided to contact Addbuild for a quote. From our first meeting we felt very comfortable with their representative who discussed our requirements and budget with us and true to their word that is exactly what we got and within our budget. Everyone we dealt with from staff to their suppliers and trades were professional and we felt comfortable working with all of them. The supervisors worked closely with us and cu...Read more
stomer service notified us at the beginning of the week what works were expected to take place that week (weather permitting). We allowed trades access into our home for bathroom facilities and not once did they ever abuse our home which is a big tick in my book. Everyone who has visited our extension has commented on the good workmanship. Thank you to the team at Addbuild for the smooth process and for making our home an even better home for us to enjoy. I know not to mention names which I wish I could as you made it a good experience for us. I would highly recommend Addbuild for extensions or renovations. Mark & Alison2 comments
Wayne M.Addbuild Additions
Dear Mark and Alison
It is so good to hear that you are enjoying your new home. Thank you for your kind comments.
The Team at Addbuild
Wayne M.Addbuild Additions
Dear Mark and Alison
It is so good to hear that you are enjoying your new home. Thank you for your kind comments.
The Team at Addbuild
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Eva ProkesLindfield
- 11 reviews
- 15 likes
- Verified customer
Extension success
We had ground floor addition build by Addbuild.
The whole process went smooth a part from some bad weather conditions. Our build was well managed and we received a good customer service and support from Addbuild employers.
We have extra living space for entertaining now and thanks to Addbuild it was a stress free experience.
Good workmanship and supervision.
We can highly recommend this company and we are glad we engaged them to look after our project.
1 comment
Wayne M.Addbuild Additions
Thank you Eva for your kind words. Please enjoy your extra space over Christmas with a big party! Have a safe holiday season and a Happy New Year.
THE TEAM AT ADDBUILD
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DemiSydney
- 2 reviews
- Verified customer
Great extension. Happy to recommend Addbuild.
We have a first floor extension and ground floor alterations that was completed in November 2016. This was the first major renovation that we have undertaken and overall it was a positive experience. We chose Addbuild based on another renovation they had completed nearby, and the fact that we could live in the house while it was being renovated.
We found the design process to be somewhat frustrating. The main reason for this was that changes that had been agreed with the designer didn't seem to make it through to the relevant office sta...Read more
ff and it felt as if we had to ask for the same changes several times before they were reflected in the finalised plans. Once the build started, it was pretty stress free and the initial stages were completed very quickly. Our site supervisor, Frank, was professional and helpful and explained the process and any potential issues well. He was always available to answer any questions and followed up on any queries that we had. All of the tradespeople involved in our renovation were great (except one) - professional, friendly, helpful and clearly very good at what they did. We also found all of the office staff to be very approachable and helpful in dealing with any queries/issues that we had. Our only small gripe is that the last few items to be completed seemed to take a very long time and lots of following up. Overall, very happy with the workmanship and quality of our renovations using Addbuild. We have had lots of positive feedback on how good the renovation looks from family and friends. I would definitely recommend Addbuild and use them again for any future renovations.1 comment
Wayne M.Addbuild Additions
Thank you Demi for taking time out to pass on your thoughts. We appreciate your comments about the time taken to finish off the last few items. We will put plans in motion to minimise the time delays ... Read more
in this part of our build process in the future. From The Team at AddbuildSimilar opinion? Write a review on ieatwords.com.au!
KAREN21hornsby heights
- Verified customer
Very Happy!!
We had a first floor addition by Addbuild completed in September 2016. It was a very positive experience for us and we are so pleased we chose to go with Addbuild. It was pretty much a stress free build thanks to the Fabulous Frank, our supervisor for the build. We highly recommend them for additions to your home. Thank you
1 comment
Wayne M.Addbuild Additions
Thank you Karen. Frank is an important part of our hard working team and we appreciate your time to pass on your positive feedback
From The team at Addbuild
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WalSudn
- Verified customer
Great extension
The extension that Add build has been a great success
But more impressive has been the after build service we've received
We had a few issues that were complicated by extreme weather, Add build have a several occasions been very helpful and professional when addressing any issues
The staff have always been very approachable and empathetic when I needed their assistance .
I can't recommend Add build enough
1 comment
Wayne M.Addbuild Additions
Thank you Wal. Our customer service department prides itself on quickly resolving any customer issues.
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RusselSydney
- 2 reviews
- Verified customer
Happy to recommend Addbuild Additions to my relatives and friends
We had a really great experience with Addbuild from the design, building and up to finishing stage. Special thanks particularly to our design consultant Raewyn whose main focus is to provide help on a more personal approach and to our Site Manager Frank who really kept us informed of any issues and made it a point that we can get in touch with him whenever a problem arises. He even makes himself available during weekends "You're the man!". We love our new addition, issues will always there but all staff were helpful, friendly and approachable - we couldn't be more happier. Thank you Addbuild!
1 comment
Wayne M.Addbuild Additions
Thank you for your comments. All the team at Addbuild bend over backwards to solve any problem, no matter how small. We wish you and your family many happy years in your new home.
The Team at Addbuild
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Sarah LSydney
- Verified customer
New space for our growing family
We have been generally very happy with Addbuild and the work undertaken. We found the contractors used to be very pleasant and professional, the only very minor complaint being that completion of the final few parts of the job towards the end of the build seemed to drag on (but maybe this was just compared to how quickly the initial stages of our upstairs extension were completed). Nevertheless, our overall experience with Addbuild has been very pleasant, stress free and positive and we are glad to have asked the company to complete this work f...Read more
or us. Thank you to the office staff for all your personal assistance and understanding and we’d particular like to commend Frank, our building supervisor, on his willingness to attend to all matters personally and respond to our calls promptly and efficiently (even on a Sunday night). All of the contractors clearly respect him and he was so easy to work with throughout the process. We love our new space and it fulfills the brief that we started with perfectly!1 comment
Wayne M.Addbuild Additions
Hi Sarah
It is a pleasure to read your happy comments. The end of any job always seems protracted due to the number of different trades required to finish off small amounts of work. Your constructive ... Read more
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- Verified customer
First Floor Addition With Addbuild Additions Strathfield South 2015
Our First Floor addition was completed last December & we were extremely happy with all aspects of the process.
All the admin & office staff at Addbuild were excellent to deal with & more than willing to accommodate any requests from us.
The building supervisors & tradesmen were all very good to deal with & we would especially like to mention the two builders assigned to our project Luke & Simon who were not only very easy to get along with but extremely professional & produced very high quality work.
We are a family of five & Addbuild trans...Read more
1 comment
Wayne M.Addbuild Additions
Thank you for your recommendation and review. Our best enquiries come from our satisfied customers, and I am pleased to read that you have achieved your goal with your addition. Not only satisfaction,... Read more
but also improved quality of your family lifestyle for your growing family’s enjoyment. We wish you many happy years in your NEW home. The Team at AddbuildSimilar opinion? Write a review on ieatwords.com.au!
Julie MSouth Penrith
- Verified customer
Perfect Addition! Has made such a difference for our large family.
From the initial consult to the final walk through, I was extremely happy with Addbuild's professionalism and expertise. Addbuild's price quoted is the price paid, no hidden extras! All trades on site were courteous, helpful and always maintained a tidy worksite. Both the site manager and office staff never failed to answer our questions and kept us up to date at every stage of the build. The finished product has far exceeded our expectations. Addbuild Additions made renovating easy! I would highly recommend Addbuild Additions. Thank you!
1 comment
Wayne M.Addbuild Additions
Thank you for your kind words. Our staff endeavour to satisfy all of our customers’ needs and appreciate the encouraging feedback.
The Team at Addbuild
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2MS
- 2 reviews
- 5 likes
- Verified customer
All is well that ends well.
We extended our smallish 3 bedrooms house with Addbuild. We added first floor extension that comprised of 2 bedrooms, living area and 1 full bathroom. We also had other renovations to the ground floor to expand internal space by enclosing the front porch and removing a large stud wall that was obstructing our living room. We are happy with the end results and we love our newly extend home.
When we inquired the other addition builder, their proposal was fairly restricted and price was high. On the other hand initial consultation with Addbui...Read more
1 comment
Wayne M.Addbuild Additions
Thank you for your constructive comments. Doing an addition is a stressful time and we do understand the inconvenience. In fact, at our Pre Construction meeting with your building supervisor we actual... Read more
ly say “You will hate us during construction but 12 months later you will be sitting at your dining table with guests, discussing your experience, and you will laugh about it and know the stress is worth the final result.” I am pleased to read the same sentiments in your comments. With reference to the final finishing stage, this is a time when many of our trades are required to attend to finish off small amounts of work and unfortunately time delays do occur. However, as you say all is well that ends well. From the team at AddbuildSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Ramanujanasked
Dear team, I wonder if you are able to provide details of satisfied customers; I am considering your company for a build and would love to hear direct from people who have recently used your services, possibly with some photos included. Please let me know?
1 answer
Wayne M.Addbuild Additions
Good afternoon Ramanujan. Thank you for your enquiry. We have many satisfied customers, but due to privacy constraints, we cannot publish their names and phone numbers in a public forum. I am sure you understand this concern. We would be happy to provide the details to you directly. Please contact our Sales Manager, Mr Tony Geary, on 87651555 to discuss this further.
From the Team at Addbuild
DJJasked
Hi what is your starting price for a double storey house with 5 beds (2 on ground level) 4 baths 2 car park on 396 sqm land? Full brick house. Also please tell what you include in your price?
2 answers
Wayne M.Addbuild Additions
Thank you for your enquiry. Every home has different requirements and therefore all our additions are custom designed to meet your specific needs. Please contact us by phone 8765155 or email [email protected] and we will arrange one of our consultants to ring you and make a time for a free design meeting with you at your home.
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Wayne M.Addbuild Additions
Thank you Jane. It is great to hear your building project has been a pleasant experience and we have achieved your desired outcome with no disappointments. All our team appreciate you taking your time... Read more
to pass on your thanks and wish you and your family many happy years in your new addition. The Team at Addbuild