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329 questions from our users
Malasked
I have just changed over to aldi. I cannot download the aldi app. "waiting for download" Any ideas ?
davidasked
I would like to change aldi plans, but have alot of rollover data left on current plan. Can the Left over data be transferred to new plan???
No answers
Samantha M.asked
Why does Aldi Balance & Recharge, an My Account, persist in asking me to recharge after I have already done so? They even acknowledge this via fact email. And none of their 'help' questions cover this. It is most frustrating. As I am very deaf I cannot ring them either.
Leonie D.asked
Why is my aldi payg running out so quickly yet the first $5 lasted 12 months. I have a bolt on $25 L plan
Boris Yasminskyasked
Need I say more ?. Another bunch of Reviewers that have a sub-100 IQ and write consecutive one star reviews have landed on the Aldimobile page. They should be banned from Product Review. If you don't realise by now that Aldimobile is an online Telco and cant state factual information, get some help !.
2 answers
Boris, I am not sure what you connection is with Aldi mobile, maybe German?
Its Very clear even for the Not so bright. There is No after sales service! If your are having issues with your service you are up the creek without the paddle, like I am.
I would also say Boris, my "experience" is worth far more then your "opinion". Do you understand what this website is about? Boris you need to get back onto twitter with the rest of the twit_ters, where you can all share your opinions!
Danny or should I say "Dan the man - with 20 one star reviews". Obviously you're not a very capable person and I bet you cant hang a picture on a wall or simply read the terms and conditions by a provider.
Its plain to see you have no positive outlook on life, everything is a failure to you and as I said before, you need help.
FYI - I'm of Russian-Jewish pedigree, so once again, your assumption that I'm connected to Aldi and/or German could not be more WRONG !.
Francisasked
how do I recharge my aldi prepaid mobile account which I am told it has expired
No answers
Tinaasked
I am thinking of upping my mobile plan to $45 to get the 48 GB of data. I want to hot spot from my phone to my laptop. Will this go through the data quicker than if I just use the data on my phone only? I have a plan with iiNet, but it is too expense and they say they can not do anything better. So would like to be able to still watch Netflix and youtube as I do now with iiNet with my Aldi phone hotspotted to my smart TV.
1 answer
You will go through your data only commensurate with the amount of data that you use on your laptop equal to the volume of hot spotting activity.
I believe smart TVs allow hot spotting.
Michael Jacobsasked
Are incoming calls to Aldi PAYG plans free?
Happyasked
I just purchase new aldi sim and after activation I found network is locked ..please tell me how I unlock it..thanks
2 answers
Do you mean that your mobile phone is locked to your previous provider?
If that is the case you will have to get it unlocked by your previous provider.
If you bought your phone on a plan you should call the telco you purchased the phone from. You need to be out of contract to be unlocked.
Boris Yasminskyasked
How can anyone make an accurate assessment of Aldimobile when 99% of reviewers are not even out of nappies yet ?. Its blatantly obvious to me based on grammatical incorrectness, incorrect technical statements and best of all, reviewers cries for attention. Product review should be ashamed of themselves for allowing such garbage to be published !.
1 answer
Quite agree with Boris. Reading the bad reviews makes it clear there are many techno imbeciles who are so stupid they don't deserve to be on Aldi mobile.
Celeste Erasmusasked
I have Aldi credit and I can’t seem to make or receive normal phone calls When failing out I don’t even hear a tone Thanks
1 answer
Sounds like phone issue ..reboot or put sim card in another phone to test card account
Jack O.asked
can i use aldi simcard in ipad
Linley bagnallasked
Can I add an iPad to my Aldi prepaid iPhone plan or do I have to tether
Do I just buy another sim and add that number to my plan so I have two numbers on one plan
No answers
Kimmyasked
I am on the 12mth mobile plan with aldi and i am wanting to change my mobile number without loosing my data and mobile plan as i still have 250 days left. I was wanting just another aldi mobile number. Can this be done or am i going to loose everything when i get another mobile number?
2 answers
I'm pretty sure you lose your data from your existing plan when you port to another Mobile Phone #. Might want to go direct to ALDI.
Log in to your account and raise a job ticket. Request a change of mobile number. Usually a telco will require strong reasons to change numbers, such as harassment, previous number holder calls etc.
Wendyasked
I have a ZTE a110 I can send and receive messages but can not make or receive calls. any help appreciated.
5 answers
Hi Wendy.
I had a similar problem on a Samsung Galaxy S5. It wasn't the phone. I bought a new SIM for $5 and then ported my Phone Number over to the new SIM and this fixed the problem. Apparently a SIM cards can be 'faulty' and they are difficult to diagnose. I guess I could have made ALDI pay for the $5 new SIM however it would have been a laborious process judging by their Customer Service Reviews. Switching over to ALDI is saving me about $600 a year so I just took the $5 extra cost on the chin and I just wanted a fix for my phone so I could receive calls.
It is a new Aldi sim with new number.
Have you activated 3G & 4G in settings and turned off 2G ?.
robert ebelsasked
my I phone 6 says sos only, can I just buy a new aldi sim
Helenasked
When I try to recharge my number it tells me incorrect or invalid account. How the hell can it be and invalid or expired account when only 30 minutes earlier I had recharged it for $25.
1 answer
Well, if you already recharged 30 minutes earlier, why would you be trying to recharge again ?.
Robynasked
Why can't i enter competitions via text now that i have an aldi sim?
1 answer
Had you read the terms and conditions, all pre-paid phone plans regardless of the Telco, do not allow access to premium numbers such as; 1900, 1902 etc. You must have an account on post-paid with a Telco.
SilverGhostasked
Should an Aldi prepaid SIM work on a Nokia 220 4G, 'cos I can't make it do so?
1 answer
Its more a case of, will a phone that's been criticised by Tech Guru's around the world as being a DUD be compatible with the Telstra frequencies. In theory it should work, but I highly doubt its a SIM or network issue.
Margaret H.asked
How do you separate aldi’s 3 in 1 sim ?
1 answer
You could extend your large extra terrestrial index finger and "phone home" where the operator may say "please deposit $6,000,000 for the first minute" or, simply depress the SIM from the base card.
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