Great value and comprehensive cover included for my partner and I, especially as we were heading to the USA. We shopped around and found the best deal with Allianz yet again.

Easy to set up
Good Value
Have used this a couple of times now and find it super easy to follow
Have recommended to family to use and they have been happy too.

We have found this travel insurance to be economical and to meet our requirements well. Fortunately we have not needed to make a claim so cannot comment on how this is handled. I appreciated the emails with tips prior to our departure. This is the second time I have used Allianz travel insurance and will certainly do so in the future.

I have an unusual medical condition which was not adequately covered in the online questionnaire.
I suffered no ill effects on my trip but was not covered for this condition. The telephone conversation with the consultant was just as inflexible.
Disappointing.

Booked a trip with An HSBC credit card that provided Allianz travel insurance. Father died (not travelling) so cancelled trip. Alliance won’t pay because father had a preexisting condition. What does that have to do with us cancelling our plans? Devastated and hugely out of pocket. If I did not have travel insurance I would have simply postponed travel so as not to lose out. Do not use this company for travel insurance.

Really easy to get the right coverage and at a great price. Covers me for everything i need and all information is emailed and provided to you. Will be using again

I had an issue after purchasing the policy online, i noticed an error with one of the 2 people on the policy with an incorrect date of birth. I sent an email straight away on the 22/1/20 asking how to correct the issue.
The policy commenced on the 26/1/20 to the USA. I received a response by email on the 28/1/20 informing me the change had to be requested by the person in question even though i took out the policy with the answer 2 days after the person in question had left the country,

I believe I should have been allowed a refund when the trip was cancelled a couple of weeks before due to fire threat. I cancelled trip well before travel, but could not get a refund! Surely this is unreasonable.

Didn't receive my documentation after purchase, had to contact to get it. Not able to claim money back i spent on a DR overseas as amount is less than excess. Out of pocket for policy and doctor, waste of money.

The policy was very easy to setup and I have used Allianz Travel Insurance several times before for insurance coverage during overseas family holidays. Didn't need to make any claims during the last trip, but the fact of being insured gave us a peace of mind in case something unexpected happened

I like Allianz's coverage and it comes with a competitive price. It's easy ordering the policy online. I haven't made a claim yet, so I can't comment on customer service. I will buy again.

Good value and setting up policy was quite easy. My pre-existing medical condition was accepted without paying a large premium. Very fortunate that I didn’t need to lodge a claim.

various reasonable options for my needs, value for money policies to meet my needs for family coverage. website is very informative, can easily compare with others and very user friendly.

We will never know how effective the travel insurance policy is unless we need to claim! Having said that, it was easy to set up. We have used Allianz twice or three times. Our daughter has pre-existing medical conditions which unfortunately increases our premium (as with all insurers) significantly and believe it's unfair and borderline discriminatory for disabled travellers.

We had fully comprehensive insurance plus the snow package and my daughter broke her ankle two weeks prior to skiing in Japan. Doctor said she could try and ski, but doubted she'd get her foot into a ski boot (she was in a moon boot only). Contacted Alliance who reviewed the situation and agreed to insure her for skiing with her pre existing injury (for a little bit more of course, but well worth it for peace of mind). Thank you Alliance.

The process is straight forward, user friendly even for someone whose not familiar with online process. Details is concise, content, easy to understand (perhaps because I'm accustom to go to overseas). Recommended.

Have used Allianz on all of our holiday trips ... we had to make a claim on a previous Occassion as daughter has gangrenous appendics whilst in Bali. Allianz were fantastic.....
Hence the re a son that all our trips insurance is now through these guys... Well Done

As a metastatic breast cancer survivor, I found Allianz 3 years ago as it was one of the only companies who would provide me with insurance (not for the cancer itself when travelling but for everything else). For this I am extremely thankful and always choose Alliance. I have had no issues or claims but love the ease of their insurance policies to set up and their professional service. Thank you so much Allianz!

The Policy was good value, I would use Allianz again. Your representative was very helpful and I made just one phone call. I would recommend this policy to friends and family.