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Reviews

3.2

2,617 reviews
5
(1,177)
4
(245)
3
(111)
2
(172)
1
(912)
  • Value for Money
    4.6 (898)
  • Plan Type
    • Pre-Paid Sim Only (592)
    • Post-Paid Sim Only (248)
    • Post-Paid with Phone (38)
  • Customer Service
    4.4 (838)
  • Local Reception
    4.4 (814)
  • Transparency
    4.4 (828)
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ozwoman

ozwomanMetropolitan Adelaide, SA

  • 3 reviews

THE BEST SERVICE PROVIDER!

published

I have been with Amaysim for 8 years, and hands down, the best service I've had from anyone. Reliable, faultless service. I get coverage in isolated areas that Telstra fails miserably in! Love 'em.



Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$40.00
Included Data per Month60 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
Ethan

EthanSydney, NSW

the speed is extremely slow

published

As a international student, we are required to attend online course instead face to face due to coronavirus outbreak cross around the world. It happened several times that couldn't login the conferencing for the online course or even login, it would disconnect in the middle of course. The phone service always less than half. The internet speed is extremely slow, it makes me to consider back to my previous phone service.

Transparency
Value for Money
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$30.00
Included Data per Month40 GB
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1 comment
Amaysim
AmaysimAmaysim
Gavin E.

Gavin E.Qld, 4170

  • 16 reviews

My Business is Valued

published

Been with Amaysim for 8yrs never had a problem until the other week which I wiped out my plan and then tried to rectify the plan and lost all my data and my unlimited texts and phone.
I contacted the online chat and was quickly sorted and Dianna was absolutely fantastic sorted out my plan straightaway and gave me a fortnight extra data and texts with unlimited calls.'
I have tried the other majors and found their service to be pathetic and very unhelpful thanks Amaysim I am that customer you value.
I will continue to spend my money with people who appreciate my business.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$40.00
Included Data per Month60 GB
See all answers
1 comment
Amaysim
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ROJO

ROJOGreater Melbourne (Inner), VIC

Highly Disappointing

published
Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$30.00
Included Data per Month35 GB
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1 comment
Amaysim
AmaysimAmaysim
Kenny

KennyGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Very slow port out handling!!!

published

I have requested to port out. It's been three days already, nothing happening yet. Unbelievable. Very bad service and slow. Very bad very bad very bad. BAD BAD BAD BAD!!!

Customer Service
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$20.00
Included Data per Month10 GB
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1 comment
Amaysim
AmaysimAmaysim

Disappointing service

published

Terrible network coverage. There are no signals in a lot of places or very low signal. I can hardly use my mobile when needed. Good custome service, they respond to queries very quickly

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$30.00
Included Data per Month45 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
Sharon

SharonPerth, WA

  • 7 reviews

Terrible network service

published

I decided to move from Optus and try Amaysim due to the plans with unlimited data and no lock-in contracts.

Cheap doesn't always translate to a better service and product. I have the worst network coverage - half of the day I have SOS mode - NO SERVICE, and if I do, I have one bar only. Trying to speak with friends overseas on WhatsApp is impossible - the connection drops out every other minute, and when people try to call me they can't get through as I have no service connection.
I will be cancelling and moving ASAP.
AVOID! AVOID! AVOID!

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$40.00
Included Data per Month60 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
Elliott R.

Elliott R.Queensland

Best Deal

published

downspeeds are good, free 10GB was a huge service to everyone and cheap deals. My chip arrived in 1 week from the purchase. Didn't get the same experience as those bad reviews where they didn't get their chip on time, stange

Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$10.00
Included Data per Month1 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
Tiahn

Tiahn

  • 4 reviews

Great service, great price.

published

Have never had any issues with the mobile service and the packages are priced very well. They also quite often give you bonus data free of charge. I would highly recommend.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$30.00
Included Data per Month30 GB
See all answers
1 comment
Amaysim
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Clark R.

Clark R.Greater Melbourne (Inner), VIC

Honestly the best operator I've ever had

published

I initially arrived to Australia not knowing which operator to pick. I heard that amaysim had international options so I could stay in touch with my family overseas. I initially bought a 3 or 5gb package and over the last 3 years I've gone from 5 to 10 to 45gb for no EXTRA CHARGE. Honestly their brand loyalty program rocks so I'll stay with them.
PS: I just received 30gb for free in light of coronavirus situation.
You guys rock. Thank you

Value for Money
Plan Cost per MonthA$30.00
Included Data per Month45 GB
1 comment
Amaysim
AmaysimAmaysim
Kim

KimMelbourne

  • 6 reviews

Excellent customer service and promotion

published

I have a very good dead from amaysim.
Sometimes, i had problems with the usage etc.

However, I got refunded reasonably and was satisfied about the solution.

I recommend amaysim to everyone looking for good service.

Customer Service
Transparency
Value for Money
Plan TypePre-Paid Sim Only
See all answers
1 comment
Amaysim
AmaysimAmaysim
RON HARRIGAN

RON HARRIGANWangaratta

  • 20 reviews
  • 2 likes

Bonus phone card

published

Because I have our power with them has given me a free phone card every month I am with them .had a problem with connection rang back and all go go
Unlimited data and calls

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$0.00
Included Data per Month200 GB
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1 comment
Amaysim
AmaysimAmaysim
Stacy W.

Stacy W.South East Queensland, QLD

Worst company I've dealt with for a very long time

published
Customer Service
Transparency
Value for Money
Plan TypePre-Paid Sim Only
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1 comment
Amaysim
AmaysimAmaysim
Louise

LouiseSouthwest, VIC

  • 2 reviews

Amaysim energy- stay away!

published

I have gone to another energy provider.
My rental and kw amount has kept going up without contacting me this would happen. I have not been receiving any invoices. The Philippine call centre could not supply me with smart phone metre.
AND now when I have gone to another provider, on the same day there is the switch, my billing information on the app is cancelled, so I have NO record of my last electricity and gas bill!

2 comments
Amaysim
AmaysimAmaysim
Louise
Louise

Wow only one month later and you want to escalate this to Amaysim energy team.
Which part of my experience with Amaysim energy do you want me to explain or expand? I thought my review was quite clear and coherent.

FlyHigh

FlyHighSydney, NSW

  • 3 reviews
  • Verified customer

It works

published
Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$40.00
Included Data per Month60 GB
See all answers
1 comment
Amaysim
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Tallguy40059

Tallguy40059

  • 3 reviews
  • Verified customer

Amaysim are the best company around id recommend everyone join a real mobile company best staff and very kind staff

published

Very reliable coverage in my area no i have not had frequent drops out no complaints yes good down load speeds better than Telstra i found it was good work

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$40.00
Included Data per Month60 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
An.S.

An.S.Greater Melbourne (Metropolitan), VIC

Amaysim rocks

published

Been given better deals I.e. free data without even asked for.
Always great service, very happy with coverage and reliability.
Easy to use App and no lock in contracts. Amaysim tries to keep things up to date. Very happy customer :-)

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
See all answers
1 comment
Amaysim
AmaysimAmaysim
bomberal

bomberalRichmond-Tweed, NSW

Great service

published

Absolutely no problems with Amaysim since moving across from Optus several years ago.
2 x $10 month plans for my wife and myself and never any issues.
Customer service is exceptional.
I have encouraged numerous family and friends to switch and all are entirely satisfied.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$10.00
Included Data per Month1 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
Perry T J.

Perry T J.

  • 2 reviews

Cheap service but sold my number

published

New number and scammers call multiple times a day, ever though I've never shared it with anyone. Their data plans are some of the cheapest around but at what cost? I've never used this number online or anywhere, it's just a backup phone for emergencies. Within a few hours, the scam calls started coming in.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$30.00
Included Data per Month45 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
Deepi_Dash

Deepi_DashDarling Downs, QLD

  • Verified customer

Lots more cost than what it says

published

I am on a $10 for a month plan giving unlimited calls and 2 GB data, that is what I was looking, but for some reasons that I do not know I end up paying more than $40 every month. This is terrible, I tried to resolve this by taking to the service centre but it did not work in real. I will not recommend it to anyone.

Customer Service
Transparency
Value for Money
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$10.00
Included Data per Month2 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
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Questions & Answers

Hutchi

Hutchiasked

why cant i receive any calls on my amaysim but i can make outgoing calls?

No answers
Parveen

Parveenasked

Hi, How can we clear our usage history? Just wants to clear my usage history.
Thanks

No answers
Brian M.

Brian M.asked

Do you sell Tablets to customers

1 answer
Gavin E.
Gavin E.

Hi Brian sorry I am not an employee of Amaysim

Get an answer from our members and Amaysim representatives

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