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Reviews

3.1

13 reviews
5
(6)
4
(1)
3
(0)
2
(0)
1
(6)
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George kremer

George kremerGreater Melbourne (Inner), VIC

Great work guy.

published

From the minute I rang the company the service was good . Ash the service man came on time very efficient, and professional .He fixed my dishwasher great work
I would recommend Appliance repairs online service to everyone.

Nik

NikPerth, WA

  • Verified customer

I wouldn’t use this business even if I was paid too.

published

Not a great experience at all. I had my oven element repaired just under 2 years ago, recently the element has failed again. After numerous phone calls I spoke with who I assume the business owner is only to be told that the manufacturers of the oven element only offer 12 months warranty otherwise they’ll go out of business. The initial repair was over $400. I did ask for a quote on a new oven element along with images of the oven but of course no response. I have since bought a whole new oven for $600. I’m planning to get into the oven repair business tomorrow!

Can’t wait for the response!



Sabrina

SabrinaSouth East Queensland, QLD

  • 3 reviews

No fuss online ordering

published

Ordered my new washing machine online, quick & easy to deal with. Washing machine delivered, installed & old machine taken away. Would definitely order through them again. No fuss, no worries, loved the speediness of it all.

The reviewer stated that an incentive was offered for this review



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Harold

HaroldGreater Melbourne (Metropolitan), VIC

Great service, Great outcome of the job

published

Had a great service from this company came out same day fixed my washing machine which was leaking they had the parts on them.
thank you so much will use in future.

Wendy

WendyAdelaide

  • 49 reviews

Washing machine

published

My parents washing stopped working. And they looked in the messenger newspaper (Adelaide) and I really nice man called Peter was advised. He spoke on the phone and stayed on phone until machine was fixed. He was friendly and helpful. Would definitely use him again if my machine needed fixing

  • Verified customer

Do NOT deal with this Company

published
1 comment
Appliance Repairs Online
Ash G.Appliance Repairs Online
Kelly Platell

Kelly PlatellPerth, WA

  • 2 reviews
  • Verified customer

Excellent service

published

Excellent prompt service, fixed the issue quickly and in a timely manner. Very professional, friendly and polite. Will recommend this service to family members and friends.

Review collected in partnership with Appliance Repairs Online

Jessica. B

Jessica. BPaddington

Do Not Book With This Company

published

This service is a scam. They will charge your credit card before providing any labour or service and will not honor their guarantee to refund the money even if the job is never completed. While the initial customer service is friendly, you are left to deal with [name removed] once you are charged who is incredibly rude and uninterested in discussing your case or providing any kind of resolution. Do NOT book with the company.

4 comments
Appliance Repairs Online
Ash G.Appliance Repairs Online
Jessica. B
Jessica. B
Appliance Repairs Online
Ash G.Appliance Repairs Online

Hi Jessica we completed the job as you didn’t want us to go any further with the repair. Happy to re open the job and complete if you allow us.

Barry

Barry

  • 3 reviews
  • 3 likes

CONSUMER BEWARE.Read the T & C's

published

Service call to replace oven door hinges (7yrs old) Serviceman arrived promptly, unfortunately hinges on hand did not suit. took model particulars. No further contact Website notes bold letters NO FIX NO CHARGE. Numerous emails with no response then followed phone calls only to be told hinges unavailable. Asked for refund as stated on website only to be told to refer to T &C's. Excessive callout fee with no recourse or partial refund credited. Consumer BEWARE. Customer service & post service communication non applicable. Warning to potential consumers should be posted to "Banner Headline" to website re be fully aware of conditions of sale & terms & conditions re "NO CHARGE" Footnote - hinges since sourced via e-bay.

4 comments
Appliance Repairs Online
Ash G.Appliance Repairs Online
Barry
Barry
Appliance Repairs Online
Ash G.Appliance Repairs Online

We have sent you all the correspondence on the phone, email and text we can track this through our system.

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Arrived on time and did everything that was expected

published

[Name Removed] was great. Arrived on time, even called to let me know he was coming. Great service

anna1234

anna1234Greater Melbourne (Inner), VIC

  • 2 reviews
  • Verified customer

Prompt and professional

published

I called on a Wednesday about my washing machine and by Thursday 9:00 it was fixed. And the technician fixed a problem with my dishwasher at the same time. I will use them again. Much better than Fisher and Paykel. Anna

Review collected in partnership with Appliance Repairs Online

Avoid this company

published

Run a mile from this company. If anything goes wrong they are very rude and avoid responsibility. A technician did not even turn up to my place when he was booked and yet I was blamed. When I noticed that the $274 was taken from my account, the guy treated me as if I was stupid. Not only did no one turn up (even though I got a message saying someone would be there in 22 minutes) but they tried to sell me a new washing machine instead. Could this be a scam? Overpriced, horrible service, rude and unreliable.

1 comment
Appliance Repairs Online
Ash G.Appliance Repairs Online
Madsaac

Madsaac

  • 3 reviews
  • 2 likes
  • Verified customer

Rip Off

published

I booked a service for a dishwasher repair for $175 call out fee however the servicemen decided not to show without calling. I then re-booked for the following day but then decided to cancel, I was abused by the servicemen and then after ignoring his calls, he turns up to my front door threatening me. Then I find that I have been slugged with the full $175 fee. Stay clear of this dodgy mob!

Questions & Answers

Kems

Kemsasked

We have evendure wall oven model Obes68 and turbo heating element have died. Where can I get another part?

No answers

Get an answer from our members and Appliance Repairs Online representatives

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