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Roly49Greater Melbourne (Inner), VIC
- 12 reviews
I didn't think the serviceman was a good as he did.
Found this company online, booked for fridge repair the following day, very professional on the phone, explained the fees and told Peter would be my serviceman and I would get a call half an hour before arrival. Arrived 45 minutes late. Peter took the back off the freezer after I explained the problem and instantly he said he had to take the fridge into the warehouse to repair, when I questioned the need to do this, he said it's not worth fixing, buy a new one! He spent the next 10 minutes telling me how experienced he was. I phoned the off...Read more
ice today as I was still waiting for a receipt promised 96 hours earlier and was concerned about his diagnosis of the problem and desire to take my fridge off the property, and spoke to Alison who said Peter often brings fridges into the warehouse to repair and he was in fact their only serviceman. I asked to speak to the manager and was told he didn't know anything about fridges, nor did Alison, but would pass on my message and he would contact me. So far, no contact. Peter may have been correct in that my fridge wasn't worth fixing, but it was until I questioned the need to remove it from my property that his opinion altered.Similar opinion? Write a review on ieatwords.com.au!
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