Contacted their sales team about a potential price match, ended up getting it and saving $100+ on my order. Picked up all parts on the next day from the store and so far no issues.

Showed they had stock online, purchased a graphics card, next day got an email saying they are out of stock and that ill have to wait 2 weeks for it to come back. i asked for a refund and ill have to wait 10+ days and i spent a lot of money on this and all my other parts will come and ill just have to wait for a refund and purchase somewhere else.

Very inconvenient!

Visited the Joondalup store to help solve home networking problem and the young man was very patient, helpful and most knowledgeable. He even recommended a cheaper but better product than i was looking at. Will certainly be going back when it is time to upgrade.

There are few in Perth better at providing sound PC knowledge than these guys.The guys behind the counter try their best to source hard to get components.

Austin Computers online chat is Great. I'm living Singapore, but needed to buy a modem that was VDSL compatible for a house in Perth. After researching 2 days for a suitable one, I happen to see their website and that they offered an online chat portal. I chatted with Gavin Tan and he was very patient and thorough. He was able to advise that the model I was looking at buying was not going to do what I needed, he found a model that covered all my needs and saved me money. He was also able to put the item (the last one in stock) on hold for me to pick up in a week. I had a friend pick it up 2 days later. And it was exactly what I needed. Very happy with their service and their online chat portal.

I spend $3500 dollars on my PC (top configuration at that time）. After 4 months its start blue-screen. I took it to Austin Computers Cannington to check whats wrong. They said its system probs. Took them 1 week to reinstall the windows. And when I bring it back still blue-screen. Then they said my graphics card has prob. For god sake GTX 1080 Ti only used 4 month. The staff told me "half month" to replace a new one. Now its been 1 month I call them they said it will come back at October with the same one but repaired!!! This is so irritating. I wasted my time and money for this. So avoid this.

Austin Computers were more than helpful with solving the issue we had with our Samsung laptop. One of the RAM memory boards was faulty. Would not hesitate to call back Austin Computers again.

Really happy with the service I received from Justin. He upgraded the RAM and hard drive on my laptop and did it in a record time. Very happy. Thanks!

Fast and professional service, Austin solved my PC issues within 2 business days at a reasonable price. Thank you for the outstanding service.

bought a power supply, it had a 230 and 115 switch, PS came in a plastic bag, no manual or safety warning, accidentally put it on the wrong one, blew up straight away, would not return it or refund, would only offer to give me a second hand part

Having had issues with the new build power dropping out, rebooting for no reason and troubleshooting for several days and a new power supply, I arrived at Osborne park after a fault detection at the Cannington branch, even though the hour was late, the service team replaced the faulty CPU. Thank you for your dedication to the customers, that's why I have been a loyal customer for over 10 years.

Went there to buy computer parts and was very pleased with the service and the price.They are so much better than PLE computers.