My satellite connection with ANT was useless unable to do our banking and most of the time could not surf the net. We have now change to another provider ..it is excellent. Before you connect with someone look at the reviews...

I am very surprised at reading some reviews, I have both my home satellite, and my business NBN with ANT and couldn't be happier. I was with another very popular provider previously, and to get to actually speak with someone, or to get a resolution was impossible. All the staff, from sales through to tech support, from ANT has been nothing but helpful and supportive. As someone with little or no tech awareness I am never made to feel "stupid" I cannot recommend this company highly enough. If you are in doubt and are searching for a provider and getting confused with all the information out there, do yourself a favour give them a ring, have a chat and then you will be able to make a more informed decision for yourself.

No NBN internet for 4 days. Created ticket online called and waited 15 minutes to leave a message on Voice mail. Haven't had a call back or internet. Changing provider now...poor customer service!

Found the customer service very poor, especially when dealing with Manager Linda. Very unhelpful and rude. Would not recommend at all. Do not waste your time.

Deducted 350 without consent or contract.
I asked to cancel the service after finding there support is not up to the mark.
I haven't signed any contract. My service start date was atleast 28 months before I choose to terminated.

I was connected to ANT via ADSL2

Setup was relatively easy. Had a minor problem which customer service helped solve without fuss.

No connection problems related to the company.

Customer service is Australian and as helpful as possible.

I changed providers when the NBN became available in my area and am regretting it. ANT plans cost more than non-Australian RSP's but are likely worth it.

Have had speed issues with ant for a while now. signed up to their nbn 100 plan and get half that at best. Online support is useless, they never answer and after a few days just close the ticket. Cant get through to some one on the phone and they never call back. pretty much the worst customer service ever.

I have been with ant for nearly 5 years as a satellite customer, now currently on the LTS (sky muster). The change over from the old satellite to new was quick and painless and free!! The connection experiences a few dropouts, but this is normal given the technology. The nbn are the ones who service the satellite. Customer service has always been amazing, the tech team are great and have never spoken down to me. I am almost 65 and I can tell you that computers escape me, but ant make it so easy.

Having been connected with ant on the iss and now sky muster satellites, I must say that ant have always stuck by me. A complicated technology like a satellite is always fraught with problems, and as a consumer I understand that there can be problems with the service. Being an old bird I don't know much about computers but that's what ant has helped me with.

I regularly can't connect. When I manage to get through to ANT - say one to two days and many many calls they say we can't help unless your connected. But I can't connect. Too bad - a neat catch 22. And I was also told we haven't called as there are 900 calls ahead of you..

I am pretty technically illiterate, whenever I had a problem with the service the team at and were always very helpful. They even showed me how to turn off automatic updates from windows. The bigger companies could not give 1 crap about your problems!

Over the XMAS period when NBN Skymuster Satellite failed to deliver internet to customers over whole day periods there appears to be no one staffing the ANT tech support. Just get a recorded message saying "staff are on other calls leave a message and we'll call you straight back. Never get a call back. VERY VERY frustrating. I suspect ANT can't be bothered or haven't set up simple email systems to send out to customer NBN outage warnings. It will be interesting to see if I have to fight ANT to get credited with the two full days the NBN satellite has been out and I have been paying for it.

I recently connected to NBN long term satellite 25/5 plan and am very happy with what I have. I was connected about a week and a half after logging the call to ANT. Customer service has always been friendly, it can be hard to get through to them depending on the time of the day you ring. My only complaint I have is that after 10 minutes of being on hold you get transferred to a message bank, if I wanted to leave a message I would have done so when you get given the options at the start.
Speeds are good depending which server I'm connecting to.
Download:- 3110KB/s
Upload:- 800KB/s