Reviewer Photos & Videos
AnthonyPerth, WA
- Verified customer
Fantastic Work !
Workmanship was great. The final finish was great. The supervisor was awesome. Very happy with it all. I would definitely use B1 homes again when building. Great work guys appreciate it!
1 comment
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Katina A.Perth, WA
- Verified customer
Outstanding job! Thanks B1 Homes!!
I recently built my first home and chose to build with B1 Homes. The whole experience was a complete pleasure from start to finish and I can’t believe how fast it went up!
B1’s friendly staff took care of all my concerns and guided me throughout construction. Communication was easy and all my emails were answered in a timely fashion, along with weekly emails received from Erin updating me on the progress of my house.. It was exciting to find out what was happening on site each week!
Craftsmanship was excellent and I had no issues with any w...Read more
ork done. The final product was better than I could have imagined! So happy! Plus, I had the keys in 19 weeks. A week earlier than the promised 20 weeks! So fast! A big thanks to Harry, Pam, Erin and Jess and a Special thanks to Jim Holland. Jim’s friendly, honest and passion for quality made the whole experience comforting and reassuring. We knew we were in good hands with Jim and the B1 team :)1 comment
Customer Service B.B1 Homes
Good Morning Katina,
Thank you for taking the time to write a review. I am so thrilled that your home is even better than what you imagined, your review describes exactly what we strive for.... Read more
On behalf of the B1 Team I would like to wish you all the best for your life in your new home, may you make many happy memories. Thank you Kind Regards, The B1 Homes Team.
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Dio L.
- 2 reviews
- Verified customer
Dream home come true!
Oh boy this one has been such an amazing journey from start to finish!!
If you're a first home buyer without a clue as to where to start or an experienced home buyer with a lot of things already in mind for customisation, look no further!!
Know that B1 will take care of you and make sure you feel comfortable throughout the build without pressuring you into anything you don't want! you WILL get the home that you really want!
B1 has taken care of us very very well to completion even though this build wasn't easy (or standard) for them!
We had ...Read more
a completely custom build, drawn from scratch, double storey home with over 200 prestart items (almost everything changed) that took them roughly 11 months to complete. There are a lot to praise about them, so if you're keen to learn about the details, then read on..Similar opinion? Write a review on ieatwords.com.au!
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Lisa GAU
- Verified customer
Our home, our castle
B1 homes has done a fantastic build of our little cottage. The house was completed in under 20 weeks. Staff have been friendly and professional, answering all my queries in a helpful and timely manner. This is I and my daughter’s first home. B1 homes has exceeded our expectations and this indeed is “our castle.”
We are thrilled. Thanks Jim, Erin, Jess and co.
1 comment
Customer Service B.B1 Homes
Good Afternoon Lisa,
Thank you for taking the time to write a review.... Read more
It was an absolute pleasure building your castle! On behalf of the B1 Homes team we wish you all the best for your life in your new home. Kind Regards The B1 Homes TeamSimilar opinion? Write a review on ieatwords.com.au!
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TerryPerth, WA
- Verified customer
Fantastic New House
I was looking to build a new home and met Sam Gusic the B1 sales representative at the Brabham display. Sam is such an asset to B1 Homes as he was always there to answer any questions required and nothing was ever too much trouble, he is 100% customer focused and always a phone call away for any small problems to be sorted. I would recommend Sam to anyone who is thinking of building a new home.
The Pre Start and Administration team at B1 Pam, Jessica and Erin were always on hand during my build process doing a great job answering my enquiries....Read more
1 comment
Customer Service B.B1 Homes
Good Morning Terry,
Thank you for taking the time to write a review. It is very rewarding to read of the service you have described and your satisfaction with your new home. On behalf of the B1 Team ... Read more
I would like to take this opportunity to wish you all the best for your life in your new home.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Reliable Builder
This is my first house and my previous builder went bankrupt. So, I am grateful that I decided to continue with B1 homes.
The customer liaison person (Jessica) was very helpful and promptly answered my many emails. The site supervisor (Gav) I met with a few times was great and fixed all the small problems I found.
The minor issues I have had was dealt with swiftly and professionally. Some minor frustrations at times with communication. However, a very minimal amount of issues at PCI and clear that the workmanship and build quality of the property were really good.
I would definitely recommend B1 Homes to anyone decided to build.
A big thank you to the team: Gav, Jessica & Pam!
1 comment
Customer Service B.B1 Homes
Thanks for taking the time to provide a review Roman.
The feeling is mutual, we're very grateful that you decided to continue with B1 too! We're even happier that the team has delivered on your expec... Read more
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KarenPerth, WA
- Verified customer
Fantastic
We have been very pleased with B1 Homes, our sales rep was fantastic along with our pre start meeting and contact with the office. We didn't get to meet our site supervisor who left just before out meeting. The site supervisor we did meet with was great and fixed all the small problems we found.
The house went up fast and we are more than happy with the finished result the workmanship is spot on.
We would highly recommend B1 homes to anyone wanting to build.
1 comment
Customer Service B.B1 Homes
Thanks for taking the time to provide your review Karen. The Team are always excited to see another happy B1 Client, and we look forward to continuing the journey with you post-construction.
Regards,
Chris
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MaureenPerth, WA
- Verified customer
Happy and excited about my new home
Started off a little rocky with a misunderstanding about ceiling height in the open plan area and front elevation, once sorted out the process went quite smoothly.
Prestart also went without any problems and Pam was very helpful in picking up some details I had not thought of, like extra data point, plumbing for my new fridge and front door recess for adding a security door later on.
I was very impressed with the construction and how well each stage of the build was completed in a timely manner. The only problem I had was the incorrect toile...Read more
1 comment
Customer Service B.B1 Homes
We're rapt to hear you're enjoying your new B1 Home Maureen! Pam and Jessica and the rest of the team that achieved this result for you, were very happy to read your review. We'd love it if you could ... Read more
send us some photos when you get the garden and painting done, we'd love to put some shots of the established finished product up around the office. Regards, ChrisSimilar opinion? Write a review on ieatwords.com.au!
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JarradPerth, WA
- Verified customer
The ups and downs
I can not fault the build quality, any concerns I had when I was able to speak with my supervisor or to my agent they where handled quickly and professionally. I love my new home it's nearly everything I had wanted. This leads me to the downs.
At prestart I had some requests that I was told were standard and not to worry about it. I had requested that all power cables in the wall be put in conduit, it didn't matter how much it would cost (growing up in old homes I knew it would be easier to change in the future if my wiring needs changed) not...Read more
just on a angle grinder cut channel. I was told not to worry as it's standard. Alas this wasn't standard and now I am stuck with the current wiring configuration unless I want external conduit on my walls. The second let down was after purchasing a package to have 20 down lights installed the agent told me she would throw an extra one in for the hallway in front of the bathroom and toilet. However this was not done. Ill be extra vigilant to get these in writing in the future. There was also issues when it came to the build guarantee as they had lost my paper work. They did however pay in the end. Ups and downs. Love the build but it was a little rocky along the way.Similar opinion? Write a review on ieatwords.com.au!
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Jacinta and JordanPerth, WA
- Verified customer
Two very happy customers!! :)
As first home owners we were not sure what to expect, We were very suprised and happy with the service that Sam Gusic had given us in the B1 display home in Brabham. He was very welcoming, understanding and reassuring. We had Adam Austin dealing with the finance side of things with us, He was very understanding aswell and helped us to understand the process of being approved for finance. Our building process was actually very good with little to no issues throughout. Any small thing we picked up along the way was followed up by Sam. I must say ...Read more
Sam's customer service was amazing. My partner and I spoke with Sam alot throughout our build and built a good relationship with him throughout. Sam was very helpful and made the building journey very easy and stress free. Jessica in admin was also very helpful with answering our questions and getting back to us quickly. We are now nearly 2 weeks post key handover and we are extremely happy with our home! We would like to say a very big thank you to the team at B1 homes, You have made our dream into a reality! We would also like to say a huge thank you to Sam Gusic, You were amazing throughout the entire build and very patient, understanding and helpful through out our building journey. I would highly recommend B1 homes to everyone! I would also highly recommend speaking with Sam Gusic if anyone is looking to build with B1 homes :)Similar opinion? Write a review on ieatwords.com.au!
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Josh L.Perth, WA
- Verified customer
Amazing team, very happy
This was our first time building a house and we would really like to thank Matt and the team for making it such a great experience. It was delivered on time on budget and packed full of extras that make it a great home to live in. Love the house and the quality finishes throughout. Everyone in the neighbourhood was impressed with the site cleanliness, speed of the build and the quality of the workmanship.
1 comment
Customer Service B.B1 Homes
Thanks for taking the time to provide your feedback Josh L. We sent a copy of your review around to the team, and there were plenty of comments about how they enjoyed sharing the journey with you. I k... Read more
now Matt will be particularly happy with your comments about your construction experience, because this is exactly what we strive for. Regards, ChrisSimilar opinion? Write a review on ieatwords.com.au!
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DanielPerth, WA
- Verified customer
100% recommend
This is my first house and I'm happy to say that I'm greatfullthat i built with B1 homes. I was able to have my house built in 6 months with no lose in quality and supported all the way with the friendly staff
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- Verified customer
Thanks for a great experience building!
We were surprised at how well the build went, after so many friends and family had issues who had built with other builders. B1 were efficient and professional throughout. Jessica and Pam were super helpful and promptly answered my many emails! The only disappointing part, was receiving a late invoice that was supposed to be sent at the start of construction- though if that's the worst part- than it's not so bad at all! Really enjoyed the weekly updates on where the house was at during construction. Thanks B1 for building our first house! We can't wait to move in and make it a home!
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GazPerth, WA
- 3 reviews
- Verified customer
Two very happy clients.
My wife and are exceptionally happy that we decided to build with B1. We started the process late November 2017 and started the build around Feb 2018, almost exactly 12 months later we are in our wonderful new home.
I have rated it at 4 Star, would have preferred to have given a 4.5 Star. Our only criticism is with the "Sales" part of the process. We were told a price for the build minus what we thought was our discount from the builder, unbeknown to us the discount had already been allowed for. Colin from the sales department called us and...Read more
after some brief discussions we came to an amicable agreement. This was our only bad experience of the whole journey. When the build started our supervisor Matt was extremely helpful and knowledgeable. All through the build we were kept up to date with the proceedings from Tanya, Pamela and Jessica all of whom were always polite and very very efficient. Whenever we had a query or just a question to ask, all of the office staff were there for us.. As for Matt we couldn't have asked for a better supervisor, his attention to detail was exceptional, which created for us everything we had hoped for in our new home. As Matt would say "Happy days" Thankyou to all of you at B1 HomesSimilar opinion? Write a review on ieatwords.com.au!
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BenjaminPerth, WA
- Verified customer
A place to call our home
When we started this journey 12 months ago, we did not expect this to be a smooth and easy journey as we had heard different stories about building a house. However, looking at our lovely home now, we are so glad that we took a leap of faith and decided to build our first home with B1. It was beyond our expectation, and everyone at B1 has made it possible for our dream to come true.
It started with Colin, our sales rep. Colin won us over with his experience in the field and provided us with a plan that was practical and fitted our budget pe...Read more
rfectly. As first home buyers, we didn't know exactly what we wanted, but Colin patiently guided us through the process, gave us a great design for our house (that captures all our wants and needs) and answered all our questions in great details no matter how silly our questions were :). After signing the contract, we met with Tanya for our pre-start consultation. Tanya had made it as easy as possible for us with her great advice on colour selection and product knowledge. Knowing we had no prior building experiences, she pointed out the practical upgrades that were often missed by those building their first home. When we saw the finished product, we cannot help but think about how much of a difference those extra little things actually made. Once the construction started, Jess and Wanda gave us weekly updates on the process, so we were always up to date with the build. They were very helpful whenever we had any questions, of which there were a lot. Matt was our construction supervisor, and he did a superb job with our house. We had an external inspector to check on the construction of the house, and the inspector told us that we had a very, very good build.1 comment
Customer Service S.B1 Homes
Thank you for taking the time to provide your feedback Benjamin. The Team are feeling proud of the journey we travelled with you. Building is rarely a "smooth and easy journey", but we believe our job... Read more
is to help you achieve a low stress journey to a quality completion of your dream home. From your review, it sounds like we may have achieved this for you, and that is extremely rewarding for us. Regards, ChrisSimilar opinion? Write a review on ieatwords.com.au!
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BitaPerth, WA
- 3 reviews
- 2 likes
- Verified customer
Pleasantly surprised! Had the perfect experience.
I had my contract signed in June 2018, my house foundation poured by B1 Homes around mid Aug 2018. My new house was finished by end of Jan 2022.
During this time, I received nothing but perfect experience. I was quoted a very good price by the sales person. I found Damien Clancy to be extremely helpful and patient. I made him amend the quote several times but Damien made the process so easy for me. I found him very responsive and flexible. But what i loved most about Damien was how he always replied to my calls and e-mails no matter how busy h...Read more
2 comments
Customer Service B.B1 Homes
Thank you for your amazing review Bita. It's reviews like this that get us all excited about what we do. We're constantly striving to achieve excellence, and to read that you "received nothing but per... Read more
fect experience", tells us we're heading in the right direction. Damien, Tanya, Jess, Adrian and Karen all got a buzz out of seeing the positive impact they personally had on your build journey, and the rest of us really enjoyed being part of that successful journey in the background. Regards, ChrisThank you for your response. I’m very glad the team are happy. You all deserve it. Thank you for the great journey. Happy to build with B1 and team again.
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Josh and RoxannePerth
- Verified customer
What a Journey!
We had an exceptional experience with B1, we were sold on building through B1 from our very first meeting with our Sales Building Consultant Kane, Kane was extremely helpful and catered to our every need, he was super patient with us whilst we were trying to find an secure a block and design our own home which unfortunately took some time and loads of backwards and forwards. Unfortunately we had lots of bank delays and had to change banks before construction started which unfortunately was a terrible experience and left us feeling that the buil...Read more
d would probably be as painful as the finance was, but we were pleasantly surprised with an incredibly smooth build process!! If it wasn't for Kane we would have pulled the plug on the build due to all the bank delays we had. Luckily we didn't! The B1 team throughout our near two year journey have been absolutely amazing, Tanya and then Pam our Pre Start Consultants were fantastic at answering all questions and catering to my Husband who is in the building industry who had loads of his own requirements and standards and must haves. We were then handed over to Jessica who took care of us during construction updating us weekly and answering any build or progress questions immediately, we lived for our weekly Wednesday email update. Our Site Supervisor Adrian and his team where absolutely amazing, we got to meet a few of our builders on site which was really awesome to meet the people that put a huge amount of effort into building our home!! Adrian was absolutely fantastic, he gave us loads of helpful hints and happily endured my endless questions and note taking! Also a big thank you to Karen in accounts for getting all our invoices through super quickly and being patient with our crazily slow bank. Even though we didn't get the dream house we originally wanted due to frustrating bank delays we are absolutely thrilled with the final product, the immaculate attention to detail and the endless help and assistance we got from the B1 team!! Thank you so very much for an incredible experience, we greatly appreciate all the time and effort you all gave to us and our first home, Josh and RoxanneSimilar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Good Quality Build
Thanks to the team at B1 Homes for a job well done. The litte issues we've had was dealt with swiftly and professionally. Everything was done according to the specifications. They've maintained their build time guarantee even though our house was completely customised with loads of extras. We love our new home and would reccomend B1 Homes to our family and friends.
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ShamPerth
- 8 reviews
- Verified customer
Terrible
We made a terrible mistake by deciding to build with this company. Very soon into our build-process we realized that B1 Homes was only interested in getting our money using every possible deceptive means.
Lets start with siteworks. Before signing up and making the initial deposit, we requested the sales rep to thoroughly review our site plans and do a site inspection and give us an accurate quote for siteworks. After doing the site inspection, he quoted us $9,800 for site works. But the trick, which we did not realize at that time, was that ...Read more
he wrote it as a 'PROVISIONAL' sum, which really means they can just increase it as much as they want. Five weeks later, when I went to sign my contract, I discovered that the PROVISIONAL sum for site works had now increased to $12,000. When I asked him why this was, his explanation was that his original quote was based on A-Class site but he went to site again with his boss who took some sand on his hand and based on how the sand 'felt' on his hand he decided that this was probably an S-Class site. What a ridiculous explanation! So, you had five weeks since I signed-up and you still could not do a proper soil test or site survey? What exactly did you do with the $2,000 I paid at initial sign up? When he saw I was not happy that it was still quoted as PROVISIONAL sum, he quickly said that he can guarantee that there is no way siteworks costs will exceed this amount. Unfortunately, I believed him. Five months later, I was informed that the site survey has now been completed which confirmed that it was in fact an A-Class site! However, the site costs have now increased to $14,400 because the power cabling lines were longer than expected. Well you had all my site plans showing the exact locations of the power dome even before I signed up six months ago. What took you so long to determine the length of cabling required? For a small-sized block like ours, this was a complete rip-off. I think the whole 'PROVISIONAL' sum thing is just a thing they do to lure customers into signing the contract and once they know the customers are locked-in, they just keep increasing it to rip-off the poor first-home buyers. There are several reputed Builders in Perth who now offer fixed-priced siteworks which is the way it should be. Another shameful way in which B1 will try to rip you off is by trying to impose unnecessary extra charges for utilities and services. In our case, they tried to charge us an extra $4,000 for a Telstra pit that was absolutely not required at all as we had several of these in close proximity to our property. After a long dispute they agreed to withdraw these charges but instead charged $737 for providing "NBN pit and pipe design". When we asked the NBN technician who came to connect our NBN line, he had no idea about any such design or why the Builder charged us for this. B1 now claims this was a subdivision requirement which is also baseless. The subdivision of the block was approved and completed with titles issued long before start of siteworks. There are other builders who are honest and more reliable and will build you a better house at a lower cost. Stay away from this company!1 comment
Customer Service B.B1 Homes
Hi Sham,
I want to apologise for your experience. We set very high expectations for ourselves: that we deliver an enjoyable experience through your journey with us, and for that experience to conti... Read more
nue when you move into your new B1 Home. We enjoy a very high success rate with this, but unfortunately we've failed to meet your expectations.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Top notch!
Initially the design process was very smooth with great advice and a personalized approach. Pre start and selections wer smoothly handled with expert and honest advice. Once the building process commenced he's progressed quickly and efficiently. Some minor frustrations at times with communication, however site was maintained to an impeccable standard throughout and everything progressed on track with what was agreed upon. Very minimal amount of issues at PCI and clear that the workmanship and build quality of the property was exceptional.
1 comment
Customer Service B.B1 Homes
Good Afternoon Matthew and Santosha, we are so pleased that you are so happy with your new home, B1 Homes staff members work very hard to make your dream become a reality with minimum of stress. We wo... Read more
uld like to wish you and your family many happy years in your beautiful new home. We all thank you for your amazing review. Regards JessicaSimilar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Vhinasked
Its almost been a year since I first contacted B1 homes last May 2018 and almost 7 months since I bought the land and my prestart . It’s really stressfull that till now the building process is still not started. is there anything you can do to speed up the process? thanks
2 answers
Customer Service B.B1 Homes
Hi Vhin,
We agree, that sounds like an unusually long time. Unfortunately we haven't been able to identify your job in our system from the details you've posted here. Could you forward your name or job number, or even the construction address to [email protected], and we'll investigate for you.
Thanks,
B1 Team
Customer Service B.B1 Homes
Hi Vhin,
Thanks for sending through your details. I think you're generally aware of the circumstances that have caused your delays so far, but for other readers here, I'd like to provide some answers.
In short, there has only been 2 working days since the 5th October, that your job hasn't been in the hands of your Shire, and it continues there today. That's 2 days in nearly 6 months! These are issues specific to your block and your Shire. We'd like to be able to give you certainty around when your job will commence on site, but until we have control of the job, we don't have that certainty, although we feel confident that it's close.
We had Final Documents ready for you way back in early November, which would normally mean we're only days or a week or 2 away from commencing on site, but unfortunately, your shire released a new planning policy only a few weeks prior to your planning application being lodged last October. This is the ultimate cause of your delays.
We offered solutions to help achieve the quickest planning approval possible, but it took a while to evolve those solutions into plans that you, and then your Shire were comfortable accepting. Ultimately the Planning approval wasn't received until earlier this month.
We now have the application for your Building Permit in with your shire, and would hope that we have a smooth process there, allowing us to commence on site in April.
We're looking forward to getting started on your new home almost as much as you are.
Regards,
B1 Team
Jyuohseiasked
Hi,
We are building with WSH who have now gone into Administration. We are up to our Completion Stage with a number of defective and incomplete work. Is this something you would be able to provide assistance with?
1 answer
Customer Service B.B1 Homes
Hi Sorry to hear that, unfortunately we only build in Perth, good luck with completing your home.
Regards Jim
Alanabasked
Hi there, just wondering whether you guys have an option for low savings loans (without the guarantor)?
Love the house designs you have.
2 answers
Customer Service B.B1 Homes
Hi,
Thanks for your email, yes we do, I will arrange for one of our consultants to contact you and discuss the options.
Customer Service B.B1 Homes
Hi, Can you send me a contact number or an email address and we will be InTouch with the options we can offer you.
Regards Jim
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Customer Service B.B1 Homes
Thank you Anthony for your great review on B1 Homes. It makes us more motivated to see how happy our clients are with the finished products of their homes and we hope you enjoy it as much as we did to build your dream. Kind Regards Jess