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Should have got this bed YEARS ago !!
I've had this bed for just over four years and I can't live without it. I had the usual back and shoulder pains and after doing some research I stumbled across "Beds For Backs". In a nutshell, I clearly remember the first time I slept on the bed, the following morning I literally sprung out of bed. Over a short period of time my body complaints were a thing of the past. THE BEST BED I'VE EVER SLEPT ON. It really does prove that you get what you pay for and this is a classic example. I have no hesitation in recommending these beds to anyone, anytime, anywhere! The best part about it, they're Australian made.
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Thanks Alex
Thank you to Alex, production manager at Beds for Backs for looking after me all these years. I have purchased two mattress, a slat base and stopper through Beds for Backs. Recently on finding my newest mattress too hard, Alex bought it back into the factory and added a comfort layer. This has helped with the softness.. but unfortunately its still too hot. The cooling layer works but is difficult to sleep on.
1 comment
Wal M.Beds for Backs
Karen, is really great to hear from a long time customer. Yes comfort layers can hold heat and any mattress with a thick topper will be hotter that one without. Again, Karen thanks for your honest review.
Regards Wal Maguire CEO
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Love the bed
We just love the bed. Very comfortable. Wake up fully rested. Not to mention excellent customer service from Kristy -Campbellfield branch. Will definitely recommend to others.
1 comment
Wal M.Beds for Backs
Evelyn, thank you for your review and comment on our staffs customer service at the Campbellfield store. We hope you enjoy your new bed for a long time and see you back in 10 - 15 years time.
Regards Wal Maguire CEO
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KarenTaylors Lakes
My faith is restored!
Late 2005 I was diagnosed with a bulging disc at L3/4. In 2006 I decided to go to Beds for Backs in Campbellfield for a mattress that would give me extra support.
In 2008 I had surgery for a herniated disc and in 2010 had in inflamed nerve root at L5.
In 2010, my mattress wasn't as firm as I needed and I called Beds for Backs who sent out a consultant to offer me more support as my mattress was still under warranty. The extra supports I was given really helped but in 2014 I felt I needed a new mattress.
As I was extremely satisfied with m...Read more
1 comment
Wal M.Beds for Backs
Hi Karen
Thank you for your frank and honest review. It's great to hear we have been able to address your needs.
Regards Wal Maguire CEO
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- Campbellfield (Head Office)
- Verified customer
Excellence Customer Service
I would like to thanks Alex from Beds for Backs Campbellfield for his help. He is best with all the knowledge about mattress.
I purchased King mattress in 2012 had problem with the Mattress in last few months, I made a report to Beds 4 backs and Alex came through and inspected the mattress and straight away booked the mattress to be picked up and fix the mattress and by the way Alex arrange a loan mattress for the time my mattress is fix.
Would highly recommend Beds4 Backs.
1 comment
Wal M.Beds for Backs
Omkar76, thank you for your positive review and we are pleased to have been assistance to you.
Regards Wal Maguire CEO
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Peter
- 2 reviews
Excellent service
Have had a mattress and the system that goes under the mattress for 9years.. Thought we needed a new mattress so we went to campbellfield store with our trailer. Well we came home with an empty trailer....
Thanks to Peter he refreshed our memories how to use the system... We applied this and haven't looked back....
My husband has a bad back and I also have hands problems,in which this has helped us both.
A BIG THANK YOU PETER
If you have a back problem this is what you need....
1 comment
Wal M.Beds for Backs
Peter, thank you for your review. Yes it would have been easy for us to sell you another mattress, but our Consultant was able to assess your existing mattress still had plenty of life and all you nee... Read more
ded was to reset your ergocomfort system. Look forward to seeing you in a few years time when maybe your mattress does need an uprade. Regards Wal Maguire CEOSimilar opinion? Write a review on ieatwords.com.au!
Amazing before and after sales service.
We purchased a dial adjustable bed two years ago. Loved it but my husband's health needs changed and we needed an electric bed with head and foot elevation. Went back to Campbellfield store to discuss our needs with Alex. He went out of his way to meet our request, to the extent of having our new bed made and delivered within two weeks, also amazingly made a cost consideration from the purchase price of our previous bed. You just can't get better customer satisfaction than that. We are loving the new bed, it allows us both to have a more restful night's sleep. We both couldn't recommend a product or company more highly.
Carole and John Dunbar
1 comment
Wal M.Beds for Backs
Carole and John thank you for your kind words. Our philosophy is a bed is an investment not a purchase and that we should support our customers throughout its life.
Regards Wal Maguire
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- Campbellfield (Head Office)
- Verified customer
Sensational Customer Service
Purchased a mattress within the last year, however it was too soft for my liking. Went and saw Alex at the Campbellfield store and he has swapped the comfort layers over in the mattress so that it is now firm. Beds for Backs have exceptional customer service, when i am up for a new mattress down the track I will definitely be back!
1 comment
Wal M.Beds for Backs
Reza good to hear that we have looked after you. As our mattresses are manufactured in Melbourne we are able to make changes to suite our customers.
Regards Wal Maguire
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Amazing service !!!
After having our mattress for 5 years I developed some hip problems and the mattress just did not seem to work for me anymore. I called beds for backs and everyone I came in contact with was amazing. They were sympathetic to my hip pain and after FIVE years helped fix my mattress at no cost to me (used a gift voucher that they themselves had sent me after 5 years!!!). Now I can sleep !! Thank you.
1 comment
Wal M.Beds for Backs
MaryRose thank you for your feedback and I am pleased to hear we were able to adjust your mattress and address your hip issues. No other retailer can offer this type of service and your investment has... Read more
not been lost after 5 years but enhanced. Regards Wal MaguireSimilar opinion? Write a review on ieatwords.com.au!
Find out how Beds for Backs Campbellfield (Head Office) compares to other Furniture Shops
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- Campbellfield (Head Office)
- Verified customer
happy customer
we had bought a mattress and after 6 months we were not 100% happy with it. We called Alex at the factory, he came to our house to inspect. He saw nothing wrong with it however, as we were not happy, he helped us and changed the specifications to our liking. We Thank you very much for all the help and now we are very happy.
1 comment
Wal M.Beds for Backs
Michael our customer service is a hallmark of our organisation. Yes Alex went out of his way to make you happy and that is our main concern. Thank you for your review.
Regards Wal Maguire CEO
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- Campbellfield (Head Office)
- Verified customer
Excellent Beds.
Have used Bed for Backs mattress for the last 7 years. Find the beds very supportive for backs and gives a very comfortable nights sleep.
1 comment
Wal M.Beds for Backs
Dear Price thank you for taking the time to let people know your experience with our beds. 7 years and many more to come is a pretty good investment in staying rested and healthy.
Again thank you, Wal Maguire CEO
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Luchie
- 2 reviews
- 4 likes
Excellent Service and professional advise
Dear Alex,
I strongly recommend Beds for Backs to anyone who is contemplating buying a new mattress and base. The service is by far the best I have ever come across.
I would like to thank the staff and Alex in particular who was very patient and understanding in solving our problems. We went through 3 mattresses and 2 basses before we found the wright ones for us. All this took 12 months and we were always greeted with a smile and a genuine concern for our comfort every time we went back.
Beds for Backs is family run business and they treated us like part of their own.
Thank you again.
Cathy Bologna.
1 comment
Wal M.Beds for Backs
Cathy thank you very much for your kind words in recognizing our customer service and the staff that helped you along the way. Our commitment is to ensure you have the right bed not just selling you a bed. Thanks again Wal Maguire CEO
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Excellent Quality and Customer Service
I went to Beds 4 Backs in Campbellfield to buy a new mattress. The sales assistants were very helpful and patient with me as I visited 3 different times to decide on a mattress. There is a lot of different mattresses/bases to choose from to accommodate personal issues or body types. I have had my mattress for a while now and I have been extremely happy with my choice, I have not been feeling sore when I wake up. I love my new mattress and miss it so much when I go on holidays. Thank you so much to everyone at Beds 4 Backs in Campbellfield, I am so happy with my mattress, the quality and detail doesn’t compare to any other bed/mattress store I have been to.
1 comment
Wal M.Beds for Backs
Hi Belinda, the choice of a mattress to suite individual needs is a complex one and it's great to see you took your time to choose. At Beds4Backs we pride ourselves on the advice we give so that peopl... Read more
e are able to make an informed choice. Thank you for your review it is most appreciated. Regards Wal Maguire ceoSimilar opinion? Write a review on ieatwords.com.au!
MEGS
- 2 reviews
Happy Customer just received GST refund
Ive never slept better with my Ergo shape mattress Ive had it for years and it's still as good as the first day. I would recommend Bed for Backs for your next mattress.
1 comment
Wal M.Beds for Backs
Megs, it's fantastic to hear that you are now having the sleep that you have looked for in a long time. We stand behind the quality and craftsmanship of our beds because we know they are an investment... Read more
for 10 - 15 years. Megs thank you for your comments and hopefully we will see you again when you next need a bed, Regards Wal Maguire CEOSimilar opinion? Write a review on ieatwords.com.au!
MEGS
- 2 reviews
- Campbellfield (Head Office)
- Verified customer
Great customer service provided by Ibrahim
We love our bed, very happy with bed 4 backs products, we have used the mattress protectors. The dial the bed has improved our body, as we don't wake up stiff and sore anymore.
1 comment
Wal M.Beds for Backs
Megs, what a great choice you have made with the Ergo Ultra Fit Supreme. This adjustable bed base provides you and your partner with adjustability no other bed system in Australia can match, a truly e... Read more
rgonomic bed system. This base will last a life time and with upgrades to your mattress over time your investment will be one of the best you have ever made. Again thank you, Wal Maguire CEOSimilar opinion? Write a review on ieatwords.com.au!
Find out how Beds for Backs Campbellfield (Head Office) compares to other Furniture Shops
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AnthonyPascoe Vale
- Campbellfield (Head Office)
- Verified customer
Great Service!!!
We purchased a mattress in 2007 and it has been fantastic and still going strong!!! Recently we received a Christmas present from Bed for Backs which allowed us to buy a new pillow and mattress topper which we purchased in Campbellfield. Thanks to Bed for Backs specially Ibrahim at Campbellfield store! We will be back!
1 comment
Wal M.Beds for Backs
Anthony, thanks for taking the time to post a review for Beds4Backs. It's great that your mattress, now 8 years old is still going strong. We have many hundreds of mattresses out there in peoples home... Read more
s all going strong and we hope that they will be return customers just like you. Again thank you and have a wonderful New Year, Wal Maguire CEOSimilar opinion? Write a review on ieatwords.com.au!
Chris
- 2 reviews
Great support
Good for those requiring extra support around the lower back. very comfortable. great service from the staff at the Campellfield store.
1 comment
Wal M.Beds for Backs
Hi Chris, thank you for your review and acknowledging not only our product but the service you received as well. This is all backed up by our Happiness Guarantee providing a "no risk" option to our cu... Read more
stomers. Have a great Christmas, regards Wal MaguireSimilar opinion? Write a review on ieatwords.com.au!
Fantastic service and excellent products
Beds for backs provides an all inclusive and comprehensive care for your back. They offer trained staff who are able to assist and offer professional advice.
1 comment
Wal M.Beds for Backs
Josie,
Sorry I haven't responded to your review before today. Thank you for taking the time to post a positive report, something many people wouldn't do.
I am pleased we met your expectations.
Regards Wal Maguire CEO
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Amazing Consultant And Great Customer Service
had a few issues at the start, but after talking to Ibrahim am quite satisfied with after service help. The bed its excellent. Ibrahim been very helpful and very supportive, he's got a lot of experience. I highly recommend beds for backs to others and all my family .
1 comment
Wal M.Beds for Backs
Hi Gloria, thank you for taking the time to list a product review. It is great to hear that one of our consultants has looked after his customers.
Regards Wal Maguire
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Patmelbourne
Unbeatable Service, Excellent Company to Deal With
In 2007 my parents purchased 2 electric beds and mattresses from Bed for Backs, a year later they made some adjustments to the mattresses as my parents where not 100% comfortable when sleeping. Now once again in October 2015 the guys from Beds for Backs have done it again. As my dad suffers for breathing problem, he is having issues with the mattress and with no hesitation Beds for Backs have amazed us again and came to the party and are helping dad out with an upgrade to a king single mattress and base.
Once again we would like to thank Alex...Read more
1 comment
Wal M.Beds for Backs
Hi Pat, it appears that the team at Beds4Backs has again stepped up to the mark and assisted you and your parents in achieving an excellent outcome. The purchase of electric beds is an investment that... Read more
shouldn't go to waste when circumstances change. May I thank you for your comments and hope your parents do have continued restful nights for many years to come. Regards Wal Maguire CEOSimilar opinion? Write a review on ieatwords.com.au!
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Wal M.Beds for Backs
Cirian it's great to hear that you're bed is doing what it is designed to do and we are confident that it will still be going strong in 10 years time.
Regards Wal Maguire CEO