Bedworks online store is quite easy to navigate/browsing through their products. They have most casual to some luxury beds. As Australian we want to support everything made in Australia 100%. We bought a king single Sealy firm mattress with base. The base quality was shocking horrible and fragile, the mattress you could definitely feel the springs and you moves it makes noises from the springs and the base was stapled with the straw-like shopping bag from the $2 shop (those stripes big shopping bags). Anyway, the delivery was spot on. The payment was a smooth transaction but, the bed quality I have to put a question mark on it.

Great range, very good prices but more importantly reliable on time delivery the next day which was critical to us. Awesome service. We will absolutely recommend them and use them again ourselves.

This company has made a deal with very aggressive marketing firms and won't stop sending me ads for beds from their company. Stay away from them. They have zero respect for consumers. I never shopped here or gave any details to them so they must have used hacking marketing firms. I will report them to fair trade.

A bit taken back when I was told on delivery that I had not paid for assembly ???
I was never asked or told that assembly was an EXTRA full stop

I ordered two beds and four bedsides. I changed my order details and delivery dates several times, the online responses are quick and helpful! Delivery and installation are also perfect. I love my customised beds!

Fast delivery & extremely friendly, unhandled & accommodating service - particularly as the truck had to come twice. I had inadvertently ordered the wrong sized bed base which had to be taken away & correct size delivered. This was done cheerfully, without a hint of impatience or exasperation.

There was so much to choose from with many styles and different options within each style - hard not to be impressed. The quality is amazing for the price, I couldn't be happier. The only negative was the delivery driver - rude and obnoxious.

I found the bed ensemble base I wanted at a very good price, I like that I could choose to customise it with either glides or castors. I love that I could purchase it online and I had it by the next day, making the delivery fee better value for money then other furniture stores I have ordered from previously. I also opted for old base removal which made the whole experience as hassle free as possible.

I have bought a bed from this company before,I found them user friendly on line service. Very good sales staff to communicate with you. I bought a second time.
Happy customer.

Paid the little extra fees for assembly of the bed. Being a gas lift storage base & limited time available it was built super fast and strong & even took all the packing away with them.

Ordered a custom timber bed in April bed arrived 6 weeks later damaged and needed to be returned. Waited another 4 weeks bed arrived damaged needed to be returned. Waited another 6 weeks bed on it's way before I got a phone call to day it had been damaged in transit.!! Very frustrating. Dont understand why the beds have no packaging for transport

I selected the product online and most of the vendors are not ready to give the base without Mattress. As Base of bed broke during house move. Got the prompt response and follow up call from sales team and their you go they didn't even ask for full payment to deliver the product. Very happy with service, quick delivery, reasonable discount and good quality product, couldn't ask for more. It was pure customers delight dealing with BedWorks.

Great price, great delivery, a decent bed. I bought a topper to add more cushion as it’s medium firm. Great for the price. Would recommend it as an inexpensive bed to buy with fast delivery. They gave me a four hour window the day before and on the day called me when they were an hour away.

I found the website a little hard to navigate but got there eventually. Thanks to the assistance of your helper it was resolved without delay. Personally I am very pleased with the bed, it presents well and operates easily. I would recommend Bedworks to any other potential customer, they are an excellent company to deal with.

After a complete debacle with another company Bedworks were amazing. They were Professional and knowledgeable and an excellent customer service and two of the best delivery men I have ever encountered.

I was convinced by the reviews that I was dealing with a good place but my experience was the complete opposite. They delivered the wrong product and when I called to resolve, the customer service rep, Giselle, was so rude, abusive and blaming the warehouse. All I wanted was the delivery of the product I purchased! I wouldn’t recommend Bedworks based on my experience with the customer service operator.

I found it easy to navigate on line
I am elderly & would have appreciated the castors being attached for me
The mattress is wonderful I don't know what else to say about a mattress

The ease of purchase of my Bed & Base and Doona was simple made even better with 6 months interest free with Zip Pay. I ordered it on Thursday and nominated to be delivered Saturday. The delivery drivers were absolutely lovely.