Blueprint Homes (page 5 of 7)
- blueprinthomes.com.au
- ✓ Verified company
241 reviews · Statistics
- See all reviewer photos
- Pre-Construction (4)
- Mid-Construction (3)
- Post-Construction (162)
Reviews
Outstanding customer focus and build quality.
Our build started out as a horror story until we came across blueprint homes. Initially we were signed up with another company and they were trying to get us to sign our loan papers fraudulently- declaring that I did not have a family to get a higher loan amount. We contacted a few builders and only one Sales Rep out of all the mix we approached offered to make life easier for us. Michael Win offered to meet us at our house after 7pm when our children were asleep and that way we could concentrate on the plans and costing. He visited us on more
... Read morethan one occasion until things were in motion. We used a private broker this time. Once we had paid the deposit we were given information on what to expect for pre-start and links to their website where they have this home tracker function and home selections. The selection page helps with the pre-start because you can take your time and visualize what you would be paying extra for and then on the day of pre-start you can view the products at their display room. The Pre-start was with Holly and she was thorough, didn't rush the process and was open to communication after the meeting to make some small changes or selections. The home tracker page on their website showed step by step stages of what would happen, including what was required with the documentation. They sent videos to keep you up to date with what to expect. Once the build started things moved very fast. The house flew up in months and the building supervisor Peter was knowledgeable. He answered any queries we had and was open to communication through the building consultant Nicole. In the final weeks before moving we had our inspections, and the minor things we noted were fixed. We had our own private inspector view the property to do a report and they mentioned that they struggled to find anything wrong. Blueprint allowed us to start storing stuff in the garage, the week before hand over and Nicole Macleod had offered to stay a little later past her finish time for us to pick up our keys once we received our final bank cheque. Blueprints communication was outstanding and key to this build, there wasn't a week that I didn't throw questions at them and they were always happy to answer, and quickly too. If I build again, I will be using Blueprint. Highly recommended. Thanks Blueprint Team.Collected in partnership with Blueprint Homes
Perfection from start to finish!!!
The house build was managed to absolute perfection and the workmanship quality was far beyond expectations. My supervisor James had the construction ticking over like clockwork, and whenever a issue was spotted it was resolved very quickly and without any hesitation. If anyone is looking for a quality home builder then you should absolutely put Blueprint Homes on the top of your list...
... Read moreCollected in partnership with Blueprint Homes
Amazing! From Day 1 to the Finish..
Every step of this build was supported by the fantastic Team at Blueprint to high quality service and Standards. My new home is amazing and I can’t Thank or speak highly enough of the Blueprint Team.
Our Sales Representative went above and beyond his duties to ensure every moment was memorable and completed to the highest standards, his knowledge of all aspect of the build and communication was second class to none.
Our Construction Supervisor and Client Liaison were again fantastic to work with, nothing of low quality was accepted by our S
Collected in partnership with Blueprint Homes
Very satisfied from start to end!
Everything was well managed and everyone was so pleasant to work with from the start. My husband and I were very satisfied with the quality of build and were impressed with the workmanship. All our queries were responded very quickly. Even when we had issues, all was resolved very efficiently. It has been a very fantastic experience building with Blueprint.
... Read moreCollected in partnership with Blueprint Homes
Find out how Blueprint Homes compares to other Project Home Builders
Know better, choose better.
We Love Our New Home
All aspects of our dealing with Blueprint Homes was amazing, from the salesman that sold us the house, to our supervisor and everybody in between.
Communication from Sonya was on point we knew exactly what was going on at all times.
The quality of the workmanship is above and beyond our expectations, build time was on track through out the entire build there were no delays it was scheduled like well oiled machine.
We love our new home.
Thank you Blueprint Homes
Collected in partnership with Blueprint Homes
Thanks so much Blueprint Homes!
My partner and I have only just hit the construction stage and so far Blueprint have been amazing! Our Sales Consultant Shannon has just been super amazing to us and has always been there to answer any questions we have whether great or small and has talked us through every step of the way, which made us feel super comfortable too. He altered the house plans to fit us once he listened to what we were after and came back with a perfect floor plan. We can’t thank Shannon enough and also a big thanks to Ruth, Jamie & Candice at Blueprint Homes, Kr
... Read moreisty- Settlement Agent also Mark & Danielle from In Reach Finance (just naming a few). Each kept us up to date with what was happening and were happy to help with anything! The communication from Blueprint Homes was amazing and is one of the big reasons why we chose to build with them. We can’t wait to proceed with the construction stage-especially because everything has been super smooth so far- and will update once handover is completed. Thanks Blueprint Homes for everything so far!
Best Builders in Perth - amazing experience
We had a great experience throughout the whole process from beginning through to the end (keys handover). Especially after having a terrible experience with Wow homes, we did our research and came across Blueprint Homes.Our special thanks to Fil who convinced and assured us that we are in good hands this time. We gave him a budget and he worked it around it. Throughout the process Our questions and enquires were responded on a timely and professional manner. A big thank you to everyone at Blueprint Homes to name a few Fil, Jaime, Ruth, Nicole,
... Read morePaul (site supervisor) Vicky-settlement agent,Clair-Inreach Finance and others. Our first home in Australia and we are living our dream.The quality of workmanship is outstanding and we couldn't be happier with the outcome.. just for our mental peace we had to outsource a Building Officer to inspect our house and he couldn’t find any faults with house except few minor things but it was fixed straight away. We did not have any issues with Blueprint Homes during or after the building process.The final cost compared to our estimated cost was very close. The whole process was seamless and well organised. we can’t thank them enough for the service they have provided us. We definitely recommend Blueprint Homes.
Fantastic Experience
The build was very well managed and the workmanship and build quality was excellent. Communication was excellent, as Sonya communicated with us every step of the way and answered any queries we had promptly. The build was completed a lot quicker than anticipated, especially as it was over winter, and we couldn't be happier with the end result and service we received!
... Read moreCollected in partnership with Blueprint Homes
Really is Better Building with Blueprint Homes
The build was managed very well and they are giving me weekly update on the on-going build / construction.
Excellent workmanship, from tiles, benchtops, carpentry,many more to mention, I say from the floor up to the roof.
Issues were handled very well through email, by phone or talking to the site supervisor.
The price is worth it. Never felt more happy when we saw the inside during the house inspection.
Collected in partnership with Blueprint Homes
Find out how Blueprint Homes compares to other Project Home Builders
Know better, choose better.
Best customer service ever experienced!
Outstanding work and excellent customer services! As our family is currently living in NSW but building in WA, supposed to be a big problem for us, but team handled well all went smoothly also a lot quicker than we expected. Great thanks to Brett, Jamie, Eden, Sonya, Ruth, Peter and Deborah, Every person we have met from Blueprint team are so nice, so patient and walk us through professionally. Great experience for us, thanks for making our dreams coming true!
... Read moreCollected in partnership with Blueprint Homes
Will still build with them in the future
The pre-sales was a breeze, our consultant, Dean was very pro-active and very helpful in finding the right land for us. During those times, we do not have our own transport yet but he took us on his own car to check the prospective lands. He was also very supportive and considerate during the design stage catering to amenities we would like to have. He has shared valuable insights in the conceptualization of the house plan. Construction went smoothly and on-schedule. The ladies (Jaimie,Jenny and Nicky) and construction supervisor (Scott) we hav
... Read moree worked with were pleasant and accommodating to our queries. Kudos to Nicky who went out our her way to get conduits added on the walls while construction is under way, add to that the $1000 variation fee has been waived. We were over the moon to see our dream house, our first property in Australia, becoming a reality. I would like to take this opportunity to mention a few hiccups along the way, this is not to pick on the people involved but rather to improve the process so future customers will not experience the same, besides one of its brand promises is to make the building journey as stress-free as possible. So here it goes, firstly, the finance process was not a smooth as I expect it to be - 1) The conditions of the bank loan, the LMI for instance, was not explained thoroughly to us 2) variation not being accounted for the loan amount to the bank, I ended up paying it in cash - it was a small amount (as pointed out by the Finance Agent) but still it stressed me during the holidays last year. I found the finance agent rather unfriendly and offensive (could be his personality, I do not know). Secondly, the PPA conditions were not extensively explained giving us a shock that we are responsible for checking if we have a communications pit available. I reckon it was also a shortcoming on our part but since we have zero experience in building,we expect that the land is checked when it was offered to us. Thirdly, misinformation on the inclusion of a kitchen cupboard - all the while when we were discussing the house plan I thought there was an overhead cupboard included only to find out that there is none - only during the signing off of the final house plan. I had to let it go since the loan has already been approved by the bank and I have to pay an additional $2,000+++ should I push to have very small overboard cupboard installed. And lastly, during the last weeks of construction when we visited site, we still saw the excess bricks piled up in front of the house so I quickly emailed that we wish to keep them only to receive a response the following day advising that the bricks have been collected already. I asked why were we not notified during the last progress update, I was told that site clearing was not part of the progress update and that it was owner's responsibility to inform if they wish to keep the excess bricks ahead of time. It was frustrating since it was part of what we paid and an email notice of site being cleared would have mitigated the issue. Also, I do not think it would be too much of a hassle to return the bricks to site since clearing happened just a a couple of hours ago after my email was responded. Despite the above, overall, our first building experience was pleasant. I have recommended Blueprint to my friend whose house now on construction stage and to another friend now being assisted to secure her preferred land. Given the opportunity to build in the future, I will still go to Blueprint Homes (just hope by they fixed their referral rewards system soon). Thank you Blueprint Homes. - ANACollected in partnership with Blueprint Homes
Absolutely excellent!
The build was managed well, Sonya and Paul were happy to answer any questions I had in a timely and professional manner. The quality of my home is outstanding and I couldn't be happier with how the house looks. I didn't have any issues with Blueprint before, during, or after the building process from the initial meeting in a display home to key handover. The final cost compared to my estimated cost was really close.
... Read moreCollected in partnership with Blueprint Homes
Find out how Blueprint Homes compares to other Project Home Builders
Know better, choose better.
Great experience and lovely home!
We had a really good experience throughout the whole process from sales through to completion. Communication was excellent, all questions were answered quickly and we had the feeling of being helped along all the way. Blueprint have very nice selections and it was possible to build a good spec home for a reasonable price. Any minor issues were resolved quickly and its a testament to Blueprint's professionalism and efficiency that they are able to manage the construction of a home in such an efficient and smooth manner. The workmanship of the finished house is excellent and we couldn't be happier!
... Read moreCollected in partnership with Blueprint Homes
Trust worthy builders
I always try and stay sharp because I have heard many bad stories with builders who rip off customers in the name of variation. But not in case of Blueprint Homes. They were very professional and an exact cost officer build was achieved. I do feel that the house could be priced a bit better. But the quality of workmanship and the internal products used (BPH standard range) itself is of great quality. I would definitely recommend BPH.
As a part of Building, some things I was not happy about:
1. Clipsal (Does electrical work at your home -
Collected in partnership with Blueprint Homes
Great service, quality build!
Everything from the management, customer service and communication was great. We never ran into any major problems and the small concerns were rectified or answered quickly and professionally. The quality of the build was as expected and the price was fair. We feel satisfied we have a solid house to last us many years that shouldn’t give us any grief. The cost was finalized before we started and nothing changed from there.
... Read moreCollected in partnership with Blueprint Homes
Highly Recommend!
From the beginning our experience with Blueprint was a positive one. Our Design Consultant Roger Fenwick was our first port of contact and was very professional and informative but without the polished salesman lines that you would expect which was great.
The quality of our build has been great and the finishes, along with the fixtures and fittings are not to be faulted. Nicky was our construction support person and I can see why Blueprint win so many customer service awards. We had James as our construction supervisor who had every aspect covered and kept the ball rolling which really helped us get in ahead of schedule in the end.
Great Job!!
Collected in partnership with Blueprint Homes
Our Dream Home!
Blueprint homes created the home of our dreams. Right from the very beginning, we went into the Balcatta office and we were greeted with a friendly welcome. At this stage, we were just looking around to get an idea of what was required from us and thought we would speak to blueprint homes as we had heard good things. Enov Partington met with us and immediately made a fantastic first impression. We made it very clear that we weren’t ready to make any big decisions and Enov understood this and let us browse the showroom and made us feel comfortab
... Read morele with taking our time. After speaking with another 2 building companies we made the easy decision to chose blueprint homes to build our home. Enov really listened to what we wanted and designed our dream home in the perfect location. The construction process started very quickly and throughout the entire build, blueprint homes was professional and quick to respond to all our emails. They made the whole process feel seemless and well organised and we can’t thank them enough for the service they have provided us. The whole process has been a pleasurable experience and it’s all thanks to the brilliant team at blueprint homes.Collected in partnership with Blueprint Homes
Great Job
In our experience everything went to plan. From starting with Dean Carroll, he listened to all our ideas and put all our needs to planning. Moving on to Eden who did a great job however made so small errors with pre-start requirements, Sonya communicated well throughout the construction process and also allowing us to make some last minute changes which were important to us. Throughout our building journey we regularly dealt with Debs who we found to be a great face for Blue Print Homes
... Read moreCollected in partnership with Blueprint Homes
Love the house!
The house is beautiful and the workmanship is great. The construction manager Peter did an exceptional job and made sure all was done in a good time frame. There were some issues with miscommunication between departments and with the pre-start consultation, but it all worked out in the end. The final cost was very spot on. We love Blueprint Homes but wish the pre-start went a bit smoother.
... Read moreCollected in partnership with Blueprint Homes
Dream home made real!
Working with Blueprint proved that not all the comments we hear about problems on building a house is true. From the very knowledgeable design and sales, to the technical support during pre-start and construction, up to the execution onsite, it was well and truly one of the best experience we had. Our thanks goes to Michael Win for the excellent design and advises, Candice Costello for her support during pre-start, Holley Tansley and Sonya Fahie for constant updates and coordination, our site supervisor James for looking after the works and making sure the workmanship is second to none and from the support of all the other Blueprint staff from accounts to admin.
This home will hold a lot of our family memories for many years to come.
Collected in partnership with Blueprint Homes
Looking forward to moving in, still a lot of work to put the finishing touches on .
Every thing about the build was done well and professional . Blue print had a good quality selection of products to choose from . My house was not built off a common plan it started with a blank piece of paper and my dream, blue print made my dream home a reality and fit it on a 513 sqm block . Any issues that were found were fixed straight away, the staff I dealt with from start to finish were very helpful, friendly and professional, it was a great experience . Thank you blue print homes .
... Read moreCollected in partnership with Blueprint Homes
Love our new home.
We saw what a lovely Home our Son built through Blueprint and when we found our land started to look at some Blueprint designs. Being first time builders we had alot of questions and we were very happy with how we were guided through our build from start to finish....everyone concerned were knowledgeable and professional at what they did. Every stage of the build was reported to us so we knew exactly what was happening and the quality of our Build is excellent.
We would have no hesitation in recommending Blueprint to our Friends.
Collected in partnership with Blueprint Homes
Making my dream house a HOME with BLUEPRINT.
Getting my foot in the doors of my dream home was initially overwhelming and a challenge till i met with Peter Levers from Blueprint Homes.
Immediately, i was intrigued and drawn to Peters ability to think out of the box and work around what i have and want to maximise to its full potiential the use of land, space and budget .
Peter along with all the wonderful staff at Blueprint Homes were always there to help create a HOME within my limits while keeping the whole process a relaxed and enjoyable journey.
A big shout out to Ruth, Jam
... Read moreie, Eden, Holley, Nicole and Debbke, Michael and Mark for helping me through the various steps in the process . Without each one of you im sure the experience wouldnt be complete. Micheal, my site supervisors managed timelines and made the building experience a smooth one. His eye for detail, picked out items that need rectifying even before i noticed them . I was blown away with the quality and workmanship provided to me on site.Collected in partnership with Blueprint Homes
Blueprint is amazing!!!
A massive thank you to Blueprint for our amazing new home.
Workmanship and quality is amazing through Blueprint. Build was very well managed and the site supervisor kept us up to date on everything.
Customer service with ALL staff was absolutely amazing!!! Everyone was so helpful and so nice along the way. I would and will HIGHLY recommend Blueprint Homes.
Collected in partnership with Blueprint Homes
What an awesome feeling and Great Choice!!!
Workmanship and quality of structure/house was great, exceeded our expectation.
Building process was professionally managed, great communication at all stages. Time of completion was beyond our expectation.
Customer service is simply great. The team makes you feel appreciated and they take pride in the great service delivery. Very friendly and courteous team. Made us feel at home all the time.
Collected in partnership with Blueprint Homes
As a first home buyer deciding to build, I was very impressed with Blueprint it was great experience
As I said before dont have anything else to say just good service all round. Right from the get go looking at a block going through pre start? finance, going through construction part all the way to our key handover such a great experience. Also our client liaison was so good always updating us on the building progress. Thank you so much Blueprint.
... Read moreCollected in partnership with Blueprint Homes
A very good outcome with Blueprint Homes
A big thanks to Blueprint Homes for exceeding the expectations on the timeline and quality of work.
You have a wonderful team, dependable and extremely helpful. Special thanks to Joe Gugliotta, who provided the best possible help and guidance through out the process. The journey from the day we first met Joe till the Key handover was very smooth and he was very helpfull at every step.
The excitement of moving into a newly built home is hardly comparable to anything. Thank you Blueprint Homes for making our first dream home!
Niyati Sharma & Atul Sharma
Collected in partnership with Blueprint Homes
Our Build With Blueprint Homes
We are so happy with our new home, from the very beginning and throughout it has been stress-free. We put off building for years as we thought it would be too stressful but Blueprint really made it easy. From the very first chat with the sales consultant where he went above and beyond to help us and design the house to make it perfect for us, answering phone calls and emails at all times of day/night, through to pre-start which was made so easy and our pre-start consultant was so patient and helpful as we pondered and changed our minds what fel
... Read moret like a million times and right through to the build, where our supervisor and liaison constantly kept us updated with all details and any information we required and answered all our queries no matter how silly they seemed, Blueprint were on the ball the entire time and from slab down to handover was only 5 months. We were originally told handover would be end of March/Early April and we managed to get handover at the beginning of February. We've now been in our house a month and completely in love with it. We would not hesitate to build with Blueprint Homes again and would highly recommend them to everyone.Collected in partnership with Blueprint Homes
Excellent result...very happy homeowners
We are very happy with our new home. The build was made easy by the staff from our introduction at the planning stage with Michael through to the final result. There were minimal things to fix at completion/handover and they were carried out without any fuss or delay on Blueprint's behalf. Our building supervisor was totally brilliant. The admin staff gave us weekly updates and raised any questions they had very efficiently. I would recommend Blueprint as a builder to anyone and would build with them again.
... Read moreCollected in partnership with Blueprint Homes
Completely stress-free build - excellent customer service!
Blueprint Homes provided us with an excellent service right from the word "go". Our sales manager/consultant, Fil, was helpful, patient, and very informative in turning our dream home into reality. Our finance broker, Claire, was also excellent in assisting us with the financial side of things - available to us 24/7! We can't say enough about our construction manager who was thorough throughout the building process and was proactive in ensuring no issues arose. The build went quickly and smoothly - we were able to move in sooner than expected with no detriment to quality. All-in-all, an excellent experience building with Blueprint.
... Read moreCollected in partnership with Blueprint Homes
Review New Home
The workmanship on the build we were very happy with.
Had a few issues in the beginning. Supervisor slow to respond on a plumbing issue, supervisor changed alternative fix for problem given but not the way we won't the plumbing done but no option by the time we got there. Alfresco plumbing was placed in the incorrect spot from plan.
We were very happy with Customer service. They dealt with issues quickly.
Collected in partnership with Blueprint Homes
An amazing home built by an amazing builder!
I cannot recommend Blueprint enough! If you're looking for a builder who makes good on everything they offer and the promises they make, then Blueprint is the right choice for you.
During our time with Blueprint each and every staff member we dealt with showed us genuine care and kindness. The level of communication and customer service was absolutely exceptional and I couldn't fault them on a single thing.
Peter - Spent so much time custom designing the perfect house for us! He listened to our vision and created it on paper. He also gave
... Read more us a lot of valuable information and ideas that we wouldn't have ever thought of. I can't put into words the amount of effort Peter put into us and our home and we will be forever thankful to him. Jenny - I remember Jenny saying 'I like to think of each house as my own so that I can recommend the best to you'. Our pre-start was smooth and easy thanks to Jenny and all her help. Sonya - Is my soul sister! We built at the same time and got the chance to share our experiences together. She went above and beyond for us during construction. The communication was exceptional and although she was very professional, she made each email or call as if it was to a friend, not a customer which we really appreciated.
Dream Home - Dream Build
I wasn't actually planning on building a new home but I came across this little block that had a lot of potential so I thought, "Why not?" I wasn't sure if I would qualify for a loan so contacted Dean from InReach Finance. Within days he let me know that I could actually do it and he and his team were fantastic as far as their communication and "let's do this" attitude went.
The next thing to do was to sit down and design a home that would fit on the block. Although the block had potential, it was not a normal shaped block which meant a norm
... Read moreal house would not have fitted on it. That meant a lot of time working with the Sales Rep, Chester, to make sure I could build the home that I wanted. Chester was absolutely brilliant in helping me to come up with the design. There were things that I definitely wanted in my house and he did everything he could to include them in the design. And they are ALL there :) Jenny from Pre-start helped put the final touches on my new home. Jenny was very easy to deal with and helped me when I was in two-minds about a few things. She gave advice, from experience, without being pushy which was very much appreciated. All that was left was to see my new home materialise and that it did, and so quickly. Peter, the supervisor, oversaw the construction and did not miss a beat. No sooner had one trade finished, the next would be there. The trades that I met on site were respectful, clean and tidy and did an incredible job. It was so exciting to see my dream home become a reality and before I knew it I had the keys. Now all the hard work starts for me. The only thing I did wrong, that I would never do again, was to take certain things out of the contract, thinking it would be better or cheaper for me to do them myself. It doesn't work like that and actually adds pressure to what should be a breeze. When I build my next house I will just let Blueprint do the lot and I can sit back and enjoy it without any pressure for me. FYI: There WILL be a next time and it will definitely be with Blueprint Homes.Collected in partnership with Blueprint Homes
Beautiful solid home. Exceptional service. Can't fault it.
My title says it all. Building your first home is a huge commitmemt and I was obviously very nervous. However Blueprint made it so easy for me. They accommodated my every need within reason and were very patient and responsive to any concerns I raised. I deliberately waited about a month from key handover to post this review just so I could assess their after sales support and I'm glad to report that I'm still smiling. You still get the same level of dedication and responsiveness as throughout the build process. Their build quality is consisten
... Read moret and way WAY up there (and I know what I'm talking about having seen some of the houses that have gone up around me). I must say the final product meets exactly what I imagined it to be and I'm gad to have entrusted Blueprint to deliver it. Absolutely drama free experience. The team too is very professional, friendly and a pleasant bunch to deal with - receptionist, sales consultant, supervisor and client liaison. I fully endorse Blueprint without reservation and would gladly recommend to anyone who cares to listen. Well done Blueprint. Excellent excellent job.Collected in partnership with Blueprint Homes
Excellent First Experience
All were perfect, everything went to plan and we couldn’t be more pleased. We had a wonderful team working together to get our dream home up with minimal issues. Customer service was second to none and always a lovely greeting when visiting the showroom from Reception. Our build went smoothly and we were advised during every step and process by our CL. Excellent first experience overall.
... Read moreCollected in partnership with Blueprint Homes
Exceptional build and great service!
Thank you Blueprint for making our first building experience a seamless and enjoyable one!! We are so glad we chose Blueprint to build our dream home, from start to finish the quality of workmanship and service was exceptional. From the planning stage, to pre-start and throughout the construction phase we were kept up-to-date along the way and any queries were resolved quickly and efficiently. Working with such professional people who are passionate about what they do put us at ease at each stage of the building process. Nothing was ever
... Read moretoo much trouble and Paul our Site Supervisor was fantastic, offering great advice and was available and on site throughout the entire build. Paul's honesty, openness and knowledge of the industry is second to none! We would highly recommend Blueprint as a quality home builder. And finishing well ahead of schedule and a receiving a voucher for a free house clean before we moved in was an added bonus! Thanks again to the team at Blueprint :-)
Great service, quality build
We recently built with Blueprint Homes in Harrisdale. The service was excellent and the Peter (Sales), Sonya and Michael (Supervisor) were all very professional. The quality is great and the support post-handover has been amazing. During the build we received regular updates and all our queries were addressed timeously by the amazing Sonya. Our house was complete about 2 weeks ahead of schedule. We would recommend Blueprint to anyone looking for quality build.
... Read more
Not impressed with their warranty support
I bought a display home of Blueprint thinking the workmanship will be good quality. I have been living in this house for just 3 years. I really liked blueprint as a builder and the house they built is good until there is an issue. I have a water proofing issue in my 2nd bathroom. I notified Blueprint of the fault nearly 2 months ago. They sent someone from WA waterproofing to check and they said the waterproofing is intact and I need to repair my grouts to stop leakage.
I got my bathroom checked by 3 different companies and they all confir
... Read moremed the waterproofing has failed. I went back to blueprint with quotes I was given to repair the water proofing and requested them to fix the water proofing before I fix the grout and other small issues in the bathroom. But they are adamant that the water proofing has no fault. There is nothing much I can do about it because they just refuse to accept its their fault. I will now have to spend $1000 form my pocket to fix the waterproofing even though It is under the warranty period. NO HAPPY.Hello,
Just a quick update. Michael from WA Waterproofing came and did the flood test. He said the flood test was clear and has no issue with the water proofing at the bottom. However he did say the
... Read morewater proofing behind the shower must have been damaged when the plumber was fitting in the shower and that is why if the water is leaking from the loose shower head it was passing through the damaged membrane and causing the wall to be damp.
Dear Raj,
The appropriate channel of communication or notification for rectification issues is through our maintenance department. As you are aware, once a notification is received and logged in th
... Read moree system, the issue will be attended too accordingly.
Not impressed.
I've chosen Blueprint Homes because I liked the house lay-outs in their home designs. The sales team was great at pitching the sale and getting in-house finance done, pre-start was great...that's pretty much where it stopped.
I've read through every review on this site and have found that the low scorer's issues were mostly the same...poor build quality and then when one question it, you get told that it is to standard.
After complaining about missing mortar between bricks, I was told and quoted a Australian Standards clause.
It ended
Dear Dutchy Downunder,
We refer to your post here and respond as follows:
... Read more Blueprint Homes is a trusted builder of quality family homes. Since 2005, we have worked with our customers to design and deliver more than 4800 quality homes. The team at Blueprint Homes take pride in delivering outstanding customer service. We have processes and mechanism in place to facilitate working together with our Clients to successfully address and amicably resolve issues in order to achieve the best outcomes for our Clients. Our goal is to provide a service that directly benefits our Clients and allows for a pleasant and positive experience whilst building their homes with Blueprint Homes. We thank you for having taken up our offer to meet with our Construction Manager and Supervisor on the 10th of March 2017. It allowed us an opportunity to explain and clarify that we had complied with Austral Bricks specifications and that the brick works meet the Building Code of Australia. We believe the explanation was duly accepted. We thank you for highlighting the housekeeping issues on site. We wish to state that Blueprint Homes is serious in ensuring that our subcontractors, besides complying with the relevant Building Code of Australia comply also with Occupational Health and Safety requirements. This includes ensuring proper housekeeping of the site. An external consultant is engaged to carry out regular random site audits. We endeavour to keep our building sites neat and tidy at all times. We would like to add that works are in progress and our Supervisors are constantly checking and picking on issues that occur on site. We understand Clients may be passionate in monitoring the build of their homes and for some on a daily basis. We are happy to work with our Clients through the processes and communication channels we have in place for a positive outcome. We believe you have accepted our offer for another site meeting that has been organised with our Assistant Construction Manager and yourself for the 24th of April 2017. We trust any outstanding issues will be addressed and resolved at that site meeting. The Blueprint Homes TeamThank you very much for your comment. However, what you write and what actually happens are two very different stories. I hope that the communication between you and myself strengthens as I don't find
... Read more this: "We have processes and mechanism in place to facilitate working together with our Clients to successfully address and amicably resolve issues in order to achieve the best outcomes for our Clients." to be true as I've asked you not to do the quick and easy plate fix before consulting me and you guys just gone ahead and done it any way. I'm not trying to be a smart or hard @rse, I just want to see you practice what you preach and take my views and concerns into consideration. Further, I'm happy with the progress so far. The house is coming together pretty good. Just the plate patch job that is bugging me and a window frame issue.Update: I've had 3 inspections and a handover on the 3rd (28/7/2017), with the first two inspections we found a few minor issues to be repaired as expected with a build. The build quality is a bit rou
... Read moregh but, the finishing quality of the build is not too bad. I'd give the overall build a 7 out of 10... little better than average but nothing special either. Take it as you want, it's not just Blueprint Homes that I've seen the build process of. It seems most builders out there today deliver the same thing, homes build as cheap as possible with no love at all...call me old skool, I take pride in my work. Would I recommend them to anybody...no. Unfortunately not.
Quality build and some good people to deal with!
We recently built our first home in Wandi through Blueprint Homes. The overall experience was very good and I will probably split the various stages of the process for feedback purposes. The sales process was an excellent experience for us. The individual who we dealt with was not from the sales department and was referred to us via one of our friends who built through them earlier. We were guided very well through the process, provided appropriate advises constantly watching our budget and helped us develop our plans to our requirement. The pr
... Read moree-start process was not that great and I felt that it could be improved and there were times that we felt difficult to get across what we were looking for. The build process commenced on time as committed and we had the opportunity to work with some real good people in terms of the Client liason officer and also the work supervisor. It wasn't all rosy and there were some challenges in terms of miscommunication, some incorrect work which from my perspective is understandable when you are running a large project. However what I think makes BPH' s service stand out is probably their ability to take accountability of any issue, identify solutions and fix it within a promised timeline. I also felt that the overall time taken for the built could have been quicker considering that it's not the busiest period for building in WA and we saw several properties of similar size from other builders within our estate progress much faster than we did. We also felt that some of the non-standard requirements that we introduced was priced higher compared to what I heard from my friends who built with others. Overall our experience of building with Blueprint Homes was very pleasant and we certainly would like to recognise the staff involved in making this happen. We certainly will recommend BPH to our friends.Extra Information
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Dear Raj,
We refer to your post here and respond as follows:
... Read more Blueprint Homes is a trusted builder of quality homes. Since 2005, we have worked with our customers to design and deliver more than 4800 quality homes. We have processes and mechanisms in place to facilitate working together with our Clients to successfully address and amicably resolve issues in order to achieve the best outcomes for our Clients. Our goal is to provide a service that directly benefits our Clients and allows for a pleasant and positive experience in all dealings with Blueprint Homes. The 6 years statutory warranty for the home expires in May 2017. Clients are usually aware that there are home owners maintenance issues that may contribute towards a problem and there are issues that may be within the Builders responsibilities to rectify. Blueprint Homes had responded and attended to the issue raised by the Client by having the specialist investigate the complaint to ascertain the cause of the issue. The Client has also agreed to attend to the various home owners maintenance issues. Through prior communication with the Client, Blueprint Homes had confirmed that the specialist was going to carry out further investigations by a ‘flood test’ in the Clients presence. Blueprint Homes had confirmed with the Client that if the matter is one that the Builder is responsible to rectify, then Blueprint Homes will arrange the necessary rectification works.