Ordered item for my son and fiancee who had had their wedding cancelled 4 days prior to the event. Two weeks later it has not been delivered. Never again. Appreciate current pandemic may cause delays but please don't advertise fast delivery when you can't come up with the goods. A very disappointed customer.

Ordered $670 worth of booze on the 20 March 20 given eta 27 March 20 still didn’t get it by today 10 April 20. Obviously failed all of the etas due to Coronavirus. I’m now told I won’t get a refund until the returned goods have been received..I’ve been scammed. Didn’t see the goods as advertised (they simply should halt trading as Australia post aren’t capable) and now my money is reliant on a broken supply chain for goods return, when will that be? They couldn’t deliver, and now I’m at their mercy. Do not use BoozeBud

Hi,
I ordered same day delivery mid morning yesterday, was told that it would arrive 6-9pm that evening. Please stop advertising same day delivery when it's probably an impossibility at this time, (givern Covid-19) it's feels like a deceptive practice. Very dissappointed, should not set unreachable expectations. Would aviod a lot of angst if you were upfront about not being able to same day deliver at the moment. Especially potentially charging extra for same day delivery. I am luckv as that fee was waived due to your special first time offerring.

Ordered Saturday received Wednesday as requested for a very good price VB at $10 carton cheaper than Dan Murphys you van't do better than that. !!!!!!!!!!!! Only first order but will certainly use it again

I am still waiting to receive my order that I placed 18 days ago. I have sent 2 queries and had no response. There is very limited information during the order process highlighting the delivery methods. There are plenty of delivery options in WA now offering free delivery and takes 1-2 days

I ordered 2 weeks ago and today rang the PO as my goods said it was on board for delivery 1 week ago. Apparently some bottles have been broken and I am the one who has to contact Boozebud to contact Aust. post to instruct them what they want done in regards to the broken bottles. Pretty hard when I can’t find a phone number. Have left a message on email for someone to contact me. Will be cancelling payment on PayPal if. Or contacted within 48 hours.

Still waiting for my order over a week ago. I have contacted them numerous times without a reply. When I ordered I asked if it would be delivered before the weekend and (Luke) mentioned it’s 1-2 for where I live. Save yourself time and go to Dan Murphy’s

7 days still waiting. Got a discount and free delivery for first order which made the slabs quite cheap. Will certainly be the last. Easier just to go past Dans and get a cold slab when I need it and pay the extra 10 bucks. After 12 days finally got one box of beer of the 4 I ordered. Still waiting.

Just don’t use this mob honestly you can’t contact them they take your money and walk away. It’s almost a month since I ordered.
Today I get a txt Informing me my order is at a post office 15 km away, I paid around $100.00 for a delivery to my house. I’m pretty peeved
Not good
I ordered a substantial delivery believing that this mob used a courier service.
Well after paying I discover it’s au.post.
I’ve been waiting for 19 days for my order.
The delivery can’t be tracked, the booze bud site is no help, nor are the reply’s to my query regarding my order. Can’t get any information.
I’m placing a card reverse charge on this mob if I can’t get any assistance.
Very unhappy

I'll stick to my usual place to buy Kahlua I get it for over $10 cheaper They say they have the cheapest prices BUT this is just not the "case" LOL Go to your local

Don't know what people are complaining about. It has been good so far. I recommend to a couple of people and they said the same.i'd use the services again considering the price and service remains the same.

Over 1 week waiting for a carton of beer in Perth WA. Sent from Melbourne ?
Warm on arrival, just Asahi nothing boutique. Website does not inform of this until after payment
Will never use again

Harry was very understanding assisted me through all. As I have a vision impairment he was great. Thank you
Will be back one day. Appreciated
No issues here. Very understanding ordered a few wines and some red

Nice to support someone outside of the usual offerings. I love the selection here, good boutique type options and some really cool products. My order came in good time I was very happy.

I placed my first order with BoozeBud on Tuesday 28th Jan and the order was delivered on Friday 31st. On Thursday I was informed by email that it would be delivered on Friday or next Monday and then on Friday I was informed that it would be delivered that day. My order consisted of 3 bottles of spirits and a carton of beer. I checked around and BoozeBuds prices were the best on offer. The delivery was well packaged and on my experience I thoroughly recommend BoozeBud and will certainly be shopping with them again

I used to love Boozebud and would consider myself a regular customer but over the last year the delivery prices have basically tripled, sure the initial prices are some of the lowest, but if you're gonna slap a $20 delivery fee on everything and never allow free shipping to my place then I have no real reason to keep buying unfortunately.

Purchased a 20 pack of Weihenstephaner Korbinian and had it at my door within 24 hours. Haven’t been able to purchase anywhere else in aus and was looking to try this for a while so couldn’t be happier.