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61 questions from our users

Levi

Leviasked

Serie 4 SMS46GI02A (Silver Inox)

Any idea how to fix this model to the adjacent cabinetry/bench top? No screws or brackets supplied and instructions not helpful.



No answers
Ronny B

Ronny Basked

Serie 4 SMS46GW01A (White)

My Dishwasher Series 4 is showing Error Code E 19, I cannot find any reference to this error in your manual. Please advise how to set this error right. Or where is Error Code 19 shown on your Manual.
Ronny

1 answer
Ben Cody Kirk
Ben Cody Kirk

This isn't the Bosch Home web site, it's an independent review site.
Anyway, the manual says for error codes E01-E30 not detailed in the manual:
"Switch off appliances with the ON/OFF switch
After a short time restart the appliance.
If the problem recurs, turn off the tap and pull out the mains plug.
Call customer service and mention the error code."
This is on page 29 of the manual.
Assuming you're in Australia, the customer service number is: 1300 369 744

Chamma

Chammaasked

Serie 4 SMS46GW01A (White)

Our dishwasher keeps stopping the cycle and an error code keeps flashing with E24. What does this mean? And why does it keeping stopping the cycle?

2 answers
Tom T
Tom T

This might help



1 blocked Waste water
2.hose is blocked or kinked.
3.Siphon connection still sealed.
4.Cover on the waste water pump is loose

Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Chamma,
Thanks for your question, We're sorry to hear that you're having issues with your Bosch dishwasher.
We'd like to help, if you contact us on 1300 369 744 we’ll investigate for you. Regards, Bosch Home Australia.

Alan S.

Alan S.asked

Serie 4 Dishwashers

What is the difference between sms46ki02a and sms46ki01a

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Alan,
Thanks for the question regarding the Bosch dishwasher range.
The 02 has the glass function instead of the super function on the 01. You can always use our compare function on our website: https://www.bosch-home.com.au/products/page_rep_product_compare.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia



Barry

Barryasked

Serie 4 Dishwashers

Can dishwasher model number SMS46GW01A connect to hot water source?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Barry,
Thanks for the question regarding the Bosch SMS46GW01A.
All of our dishwashers are designed to be connected to cold water but can handle up to 60 degrees Celsius. The hotter the water input the higher the recommendation for rinsing your dishes as the initial rinse is supposed to be a cold rinse.
If you need any more help, feel free to contact us on 1300 369 744 or visit https://www.bosch-home.com.au/productlist/dishwashers/freestanding-dishwashers/dishwasher-60-cm-wide/SMS46GW01A#/Tabs=section-technicalspecs/Togglebox=2107576045/Togglebox=-1527197176/.
Regards,
Bosch Home Australia

Nise

Niseasked

Serie 4 Dishwashers

What is error 19?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Nise,
Thanks for the question regarding your Bosch dishwashers.
This error is something that needs to be dealt with by a technician.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia

BLM

BLMasked

Serie 4 SMS46KI02A (Silver Inox)

We have only just purchased this dishwasher, is the slight clunky noise normal which can be heard intermittently? It may be just the lower arm movement during the cycle as it’s a little loose although fitted correctly. There are no obstructions. Thanks

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi BLM,
Thanks for the question regarding your Bosch SMS46KI02A Dishwasher.
We'd like to help, if you contactus on1300 369 744 we’ll investigate for you. Regards, Bosch Home Australia.

Craig

Craigasked

Serie 4 SMS50E32AU (White)

Our dishwasher has come up with error E01 every time we try to start it. Is there something we can do to fix it?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Craig,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Bosch Dishwasher. We'd like to help, if you contact us on 1300 369 744 we’ll investigate for you. Regards, Bosch Home Australia.

Clark

Clarkasked

Serie 4 SMS50E32AU (White)

My dishwasher is stopping and starting its been on for 34mins and machine says 3 mins. I open the door then close it then starts up again for 30 seconds then stops.

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Clark,
We're sorry to hear that you're having issues with your dishwasher. Checking the filters and drain pipe for blockages is what we would recommend for that issue. If you need to contact us on 1300 369 744 we’ll investigate further for you.
Regards,
Bosch Home Australia

Lara S.

Lara S.asked

Serie 4 Dishwashers

what is the difference between the SMS46KI02A and the SMS46KI101A

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Lara,
Thanks for the question regarding the Siemens dishwasher range.
The 02 has the glass function instead of the super function on the 01. You can always use our compare function on our website: https://www.bosch-home.com.au/products/page_rep_product_compare.
If you need any more help, feel free to contact us on 1300 167 425.
Regards,
Siemens Home Australia

Lindy

Lindyasked

Serie 4 SMS46KI01A (Silver Inox)

Is it made in germany ?

1 answer
Seyfo
Seyfo

Made in turkey this model

heinz

heinzasked

Serie 4 SMS50E32AU (White)

I bought a SMS50E about 5 years ago. Now I have a code 09 and when using the dishwasher it has does not heat the water. Is there anyting I can do?

2 answers
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Heinz,
An E09 is an issue that needs a service call. If you need help with this, please call us on 1300 369 744 option 2 to arrange an out of warranty service call.
Regards,
Bosch Home Australia

heinz
heinz

Thanks for your reply. I have beedn advised since that there is a falure if the heating element and the replacement of the heat pump with the element is aroune $ 450 not including any other problems.
I bought this dishwasher and all other Bosch appliances for my kitchen restauration about 5 years ago replacing a dishlex brand I have been using for 14 years without any repair issues.
I have now deceided to scrap the bosch dishwasher with a dishlex brand.
I am very disapointed and I am spreadind my experiance to others and telling them to stay away from Bosch products.
Regards
Heinz

carolvw1

carolvw1asked

Serie 4 SMS46GI01A (Silver Inox)

Hi to ensure the warranty remains valid, do you need to have the new dishwasher installed by a tradesperson or can you do it yourself?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Carolvw1,
Thanks for the question regarding your Bosch SMS46GI01A.
As long as the installation instructions are followed there would be no ramifications to the warranty coverage. If something goes wrong and it is related to the installation, that is not covered by the warranty, regardless of who installed it or the age of the appliance.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia

AnantC

AnantCasked

Serie 4 Dishwashers

Hi
What is the difference between SMS46GI01A and SMS46GI02A?

4 answers
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi AnantC,
SMS46GI01A has the superwash system. This system has higher water spray pressure and improved drying performance.
SMS46GI02A is The Good Guys exclusive model. This model has The Glass Wash program including the GlassSecure Tray. If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia

AnantC
AnantC

Thanks very much. So I am assuming washing performance-wise SMS46GI01A would be superior?

Bosch Home Appliances
Bosch H.Bosch Home Appliances

That would be correct.

Sue

Sueasked

Serie 4 SMS46GI01A (Silver Inox)

Why do my glasses come out cloudy

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Sue,
Thanks for the question regarding your Bosch SMS46GI01A.
There are a number of reasons for this to occur. We would recommend making sure the detergent is suitable and that the glasses are dishwasher safe. Some rinse aid can also help along with a hotter cycle.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia

George Azzopardi

George Azzopardiasked

Serie 4 SMS46GI02A (Silver Inox)

How do you fix the propellor?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi George,
Thanks for the question regarding your Bosch SMS46GI02A.
Sorry we cannot advise customer on how to repair their own appliances and would recommend a service call.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia

Amanda

Amandaasked

Serie 4 Dishwashers

Our Bosch dishwasher has been great for the past 12months, but recently it makes a louder mechanical humming sound when running that it never used to, reminds me of a pump sound without water. It is still working properly in all other ways. I'm just concerned something is working harder than it should and something will break soon. What could be the cause of this sound?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Amanda,
Thanks for the question regarding your Bosch dishwasher.
Causes of changes in sounds are not easy to be determined without a service.
If you contact us on 1300 369 744 well investigate for you.
Regards,
Bosch Home Australia.

malay

malayasked

Serie 4 Dishwashers

May I know what is the difference between this two model Bosch SMS46KI01A Serie 4 Freestanding Dishwasher and Bosch SMS46GI01A Serie 4 Freestanding? What is the inside base made of? And where is that two model made in? Thanks

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Malay,
Thanks for the question regarding your Bosch dishwashers.
The only difference is that the SMS46KI01A has a cutlery rack. They both have a Polinox inner tub and are made in the Bosch facility in Turkey.
If you need any more help, feel free to contact us on 1300 369 744 or you can see our product compare feature on our website. https://www.bosch-home.com.au/products/page_rep_product_compare
Regards,
Bosch Home Australia

Peng

Pengasked

Serie 4 SMS46KI02A (Silver Inox)

Where is it build?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Peng,
Thanks for the question regarding your Bosch SMS46KI02A.
This model is made in a Bosch facility in Turkey.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia

Helen C.

Helen C.asked

Serie 4 Dishwashers

Hey my dishwasher has had a pump problem twice now .. I am wondering if not rinsing the dishes can make the pump stop working?

3 answers
JSB
JSB

Hi Helen, have you tried cleaning out the filter and/or putting a Finish dishwasher cleaner in your dishwasher? How old is your dishwasher? We don’t rinse our dishes first but we do clean our dishwasher regularly (every 3 months). Do you get an error code on your dishwasher? If you get a code, I would definitely have a Bosch technician inspect your dishwasher.

Helen C.
Helen C.

It’s definitely a pump issue but they said it’s because we don’t rinse enough.. sounds like another problem to me ?

Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Helen,
Thanks for the question regarding your Bosch dishwasher
With all of our appliances it is recommended to remove large food remnants however following the advice of the service technician is definitely recommended.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia

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