Braemar Ecostar TQ315
- Ecostar Ducted Gas TQ Series, 3 Star Series · See All
- MPN: TQ315
We had a Braemar TQ315N series installed on 8th July 2022 . As it was not working efficiently we have made complaints 3 times and they came over, and each time they could tell it was not heating. on the 4th visit it was decided we should change the ducts as they had collapsed and heat was not flowing, and changed the vents as well. 0n the 5th visit on 22nd July this was done. Still not happy as we have to put it on high and are not getting heat in the lounge. Rang Seeley who sent a technician on 31st July. He changed the control. Told us the lounge is not heating because it is the furthest room to the unit. The new unit was put in the same spot. We NEVER had problem with the old heater we had for 17 years.
Purchased in at ComfyFirst Pty Ltd.
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- 19 reviews
- 19 likes
very noisy unit neiboures conplaing of the noise it makes takes long time to heat up then the smell of gas after shut down smell of dust, sounds like a jet taking of at start up the whining of the fan you can here for houses away people swear they near a airport of the jet noise. was told this the same with all models
- Date Purchased
Questions & Answers
We have this unit and it is heat only, can it be changed to cooling also? And what is the cost?.
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Details
| Category | Gas Heaters |
|---|---|
| Heater Type | Ducted |
| Dimensions | 660 x 385 x 770 mm |
| Weight | 47 kg |
| Features | Energy Saving Mode |
| Gas Star Rating | 3.7 star(s) |
| Max Gas Input | 60 mJ/h |
| Power | 14,000 W |
| Gas Type | Natural Gas |
| Manufacturer Warranty | 7 year(s) |
| Colour / Finish | White |
- MPN: TQ315
Extra Information
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Hello Moune. We are disappointed to hear that you have had issues. We would like to find out exactly what has gone wrong here with the installation of the heater. If possible can you please send your ...
Read moreaddress, contact phone number and serial number of the unit to [email protected]. With that information we can work out what has happened. Thank you ~ Craig