Breville The Oracle BES980 Questions & Answers (page 3 of 16)

Please help me,my breville oracle appear have message error code what do I do?

My steam wand won't turn off even after turning the power off . I had milk every where . Does any one no what's happened to my machine

I live in Perth Wa do Breville give lessons

What does this mean Screen message CoEr

Anyone know why there is a water drip coming out of shower screen of group head after making a shot. It looks like a leak or sometning and its causing the coffee puck to be very wet and muddy.

My machine has an error 'coer'. The call centre is not open on the weekend. What do i do???

My machine has an error code 'coer' call center is not open over the weekend!! What do I do???

Im am trying to descale my machine and soon as i press the start button it comes up "BUSY"

Batch code?

Group head did not lock into the bayonet of the grinder but nonetheless began to grind. Now the group head will not load into the grinder bayonet at all.

After 3 years the machine tries to heat up the water above 93 degrees and does not go into the ready mode ( power button flushing and the other buttons are not illuminated)

Had my machine for about 2 years and working fine. All of sudden the grind has been very fine and wont pour coffee out of group head. I use the same fresh coffee beans, cleaned grinder and burr and still having issues. Ive notice the grind on burr is set on 6. I moved it to 10 and now works when i have set my usual grind at 25. Will this be ok or do i need a replacent burr? Thanks

When pouring a shot, my machine either doesn't rjn out both sides of the portafilter, just drips or both so you get hardly any coffee in the shot. Ran cleaning cylce, not improved, different grind sizes, not improved. Any ideas?

Our Oracle touch [3 months old] operated flawlessly until 3 days ago can no longer produce a well tamped puck Even at grind setting 1 a single shot latte runs for 30 seconds and fills the glass as if for a very weak long Black Grind setting 9 - 8 previously produced a perfect shot for our preferred beans Any advice would be most welcome CJL

Mine has recently started acting up.
When I push either 1,2 shots or water button. The pump is not turning on, no water comes out of spout.
So far it does seem to work right at startup when it just hits the operating temp. But if it sits for a while at operating temperature, then the pump will not start when any buttons the pushed.
The steam works fine.

Any idea what it may be? Is it a bad reading at a sensor that disables the pump? Or is something wrong with the pump?
Machine is about 3-4 years old and has shot counter is at 4000.

Have replaced some orings. But none appear to be leaking at the moment. I pulled off a solenoid the other day. But it looked so clean at the 2 spouts that I didn’t start taking it apart. Seemed like it wouldn’t be an issue.

Hopefully someone has some advice.
Thanks.

Takes ages eg 30 mins to get to 93. As it climbs to 93, it frequently pours water out and the temp would drop eg 82 to 65 then the heating would continue to eg 86 then drop to 71 etc. During this process i would have to pour in another litre of water to keep the reservoir level at a reasonable level. What solution suggested?

The tamping mechanism on my machine does not seem to be working as well as it did before I cleaned around that area. It seems like the mechanism scoops out some of the top of the coffee after grinding, leaving loose coffee on top around the edges

The first 4 seconds of each pull is a black sludge before the real ambrosia and crema emerge. Is there a specific setting i should be eyeballing to remedy this?

The water tank lid will not open it seems to be on lock down. What is the problem?

My BES980XL will frequently not polish the tamp. It seems like the majority of the puck is tamped, but the surface layer is extremely soft and you can even see the uneven impression of the tamper. Subjectively, it seems like there might be too much coffee in the portafilter, implying the sensor that tells the machine to stop grinding and tamping and start polishing might not be working, but it does ultimately shut off. I saw one post above that was a bit different (that user seemed to think the entire puck was soft), and there was a suggestion to wet the basket before placing it in the grinder/tamper head. I assume this suggestion would apply if the entire puck was spinning. I’m reluctant to do this though because I have always read that you want the portafilter to be dry. Has anyone else experienced this periodic lack of polishing/tamping of just the upper layer of the puck? Any other suggestions?