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Reviews

5.0

206 reviews
5
(197)
4
(8)
3
(1)
2
(0)
1
(0)
  • Build Stage
    • Pre-Construction (128)
    • Post-Construction (43)
    • Mid-Construction (17)
  • Customer Service
    4.9 (165)
  • Site Admin
    4.8 (72)
  • Timeliness
    4.8 (79)
  • Structural Integrity
    4.9 (42)
  • Plumbing & Waterproofing
    4.8 (30)
  • Electrical & Lighting
    4.9 (38)
  • Flooring
    4.7 (36)
  • Transparency
    4.8 (139)
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Vivian G.

Vivian G.South East Queensland, QLD

  • Verified customer

Brighton first time build

published

I am in the "My Choice" process of the build and Krisy along with Jess, has made a very difficult process less daunting. Wayne helped to select a floor plan that suits a growing family and more modifications were made in My choice. They were very patient yet pushed me along to the pre-contract stage now. I had gone to several builders and feel the process may have been a lot harder if not for Kristy and Jess. It's my first build and definitely an eye-opener. I thank the team at Brighton and can't wait to start building.



1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Vivia, thank you for taking the time to provide your feedback about your journey so far, keep us posted on your progress and welcome to the Brighton family!

  • Verified customer

Excellent team at Brighton

published

Liam Ringuet was a great contract coordinator to work with providing adequate information and prompt emails. I highly appreciate his work along with the rest of the Brighton team for being so efficient with work and updating throughout the whole process. Quality of the build was excellent and had nil major issues.

1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Delo, thanks so much for the feedback about Liam and the team. Congratulations on your new Brighton home we hope you create lots of Bright, happy memories there!



ABDULKHALEQ B.

ABDULKHALEQ B.South East Queensland, QLD

  • Verified customer

Great experience with Brighton Homes.

published

Liam Ringuet was very professional and helpful. He assisted me a lot all the time with the plans and helped get everything ready to start construction. June Mathews was great and helpful at the display home at Brighton Homes Killara. so thank you both. it was a great experience with Brighton Homes.

1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi theree, thanks so much for the great feedback about Liam, June and the team, they were delighted to help you create your dream Brighton Home! Welcome to the Brighton Family!

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Nicole M.

Nicole M.South East Queensland, QLD

  • Verified customer

Customer Service

published

Bobby was very professional and helpful. He assisted us in chosing a great design and was very knowledgeable and Bobby was the reason we built with Brighton Homes in first place. His customer service was on point and we are very appreciative of the fact that He told us upfront about all the hidden costs as well as went through display home to show us what we will be getting in end product. We now have our forever home. All thanks to Bobby.
Manish and Nicole

1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi NIcole, thanks so much for the great feedback about Bobby, he loves helping his customers create their dream homes! Welcome to the Brighton family!

Matt

MattSouth East Queensland, QLD

  • Verified customer

Couldn't be happier

published

What a wonderful experience!
Whilst some companies are pushy with hidden costs and other issues, Andrew and the team take all the stress out of building. Products are top class and explained in an easy to understand way in terms of what is standard and what is an upgrade. Well done

1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Matt, thank you for the great feedback about your experience with Andrew and the team, welcome to the Brighton family!

Covella Display

Covella DisplaySouth East Queensland, QLD

  • Verified customer

Rai and Alain :dream home

published

We have been very happy with the excellent service we received from Brighton Homes Covella Greenbank

The great service started with our consultant Natalie and Zerlina who were always so willing to help in every way to ensure we designed the perfect house for our family. We are happy with the changes you made to our dream home, the treats we received from Brighton Homes Covella. We havent started building our dream house but so far we are happy with how the process is going.

I would highly recommend Brighton Homes to any family that wants to create an impeccable home.
build number 500986

1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi there Covella Display, thanks for the great feedback about our Sales team at Cevella and Welcome to the Brighton family!

Sherkeria M.

Sherkeria M.South East Queensland, QLD

  • Verified customer

June from Killara display homes.

published

While Brighton home was a standout compared to the other display home what really made us chose Brighton to build our first home was June from Killara display homes. She is honestly the most welcoming, caring, honest and committed human being I have every meet. She jumped through hoops to make our dream come true. We have made a lot of changes to our plans and nothing has been too much trouble for June, she always fitted us into our days off and on many occasions she would meet us on her day off to suit our needs or she was always a phone call away for our million of questions. We appreciate how much she has done for us!! she is truly amazing.

1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Sherkeria, thank you for taking the time to provide your feedback and your experience with June, she loves helping her customer create their dream homes, welcome to the Brighton family!

Jimmy A.

Jimmy A.Queensland

  • Verified customer

5 ***** Helensvale girls ... fantastic service

published

We looked around at a lot of display homes and the Brighton homes stood out to us. Although we are only in pre-construction stage, the service we have received by the Helensvale staff has been fantastic. We have made a lot of changes to our plans and nothing has been too much trouble for the girls. In particular Jules, who has gone above and beyond with fitting into our days off work as she has the same days off work too. On many occasions she would meet us on her day off to suit our needs. Thanks so much girls ... Jules, Nat and Kylie ... cant wait to start our next phase :) Louise and Jimmy

1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Jimmy,
Thank you for providing your feedback about the team, they were delighted to read your comments. Keep us updated on your progress and welcome to the Brighton family!

Howard

HowardSouth East Queensland, QLD

  • Verified customer

Building with Brighton Homes - BARINGA AURA

published
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Howard, thank you for taking the time to provide your feedback about your experience so far, welcome to the Brighton family! We can't wait to build your new dream home!

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Dav-Lee

Dav-LeeSouth East Queensland, QLD

  • Verified customer

Our Oasis 34+ home with Brighton!

published
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Dav-Lee, that's so lovely to read and the Oasis is a great home for every occasion! We can't wait to see your Brighton home come to life!

Marzena S.

Marzena S.South East Queensland, QLD

  • Verified customer

Our home with Brighton Homes

published

We are about to start our build with Brighton Homes and to this moment we have had great experience.
Andrew Sandall in Rochedale display homes has been more than helpful with choosing plan and adapting it for our needs. We love our Oasis 34 with e few changes. Thank you Andrew and Martine for your time.
We also have done My Choice studio selections. It was very interesting experience especially that we are building house first time in our life. Thank you to Linda Sheather, Julie Gorton and Kirsty Gilchrist for help and advise. We have received excellent customer service.
Big thank you to our Project Manager Paula Jonson. We are looking for next steps.
Marzena and William

1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Marzena, thank you so much for the feedback on your experience so far, congratulations on building your first home - we can't wait to see it come to life!

Oasis

OasisSouth East Queensland, QLD

  • Verified customer

Great service...always well informed via email and the log in website....thank you...

published

Well managed system of building. All staff very approachable. Wayne Moodie and Liz at Harmony helped us decide the perfect design home for us. So far we are at 40% completion and its going well ahead af schedule. We are very happy with the quality of workmanship we've seen so far. We've looked at many display homes and almost signed up with Integral but we fell in love with the Oasis 34 with Brighton....

1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi there Oasis, thank you so much for taking the time to provide your lovely review, we can't wait to see your finished home!

Paula

PaulaSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

New Home

published

After looking at many display homes and not quite finding the ONE! We finally wandered into Brighton Homes display at Aura where we found our perfect home.. We told Leah we loved the plan and she introduced us to Bobby and the rest is history we are now building our new home. Both Bobby & Leah were friendly, helpful and knowledgeable and made us feel comfortable with our decision to build with Brighton Homes.

1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Paula, thank you for your feedback, we can't wait to build your new Brighton home! Welcome to the Brighton family!

atBurleigh

atBurleighGold Coast

  • 3 reviews
  • Verified customer

500845

published
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi atBurleigh, thanks for taking the time to provide your review, keep us posted on your progress and welcome to the Brighton family!

  • Verified customer

Pre-construction Phase- First time builder

published

After spending a lot of time researching which builder to go with, I am very happy to have chosen Brighton. The customer service from Bobby and Leah at Aura has been fantastic.
Bobby has been incredibly helpful. His enthusiasm, patience and support has made for a very positive experience. Thank you Brighton.

December 4th 2022 Update: MyChoice colour sessions (500950)

Just wanted to say a big thank you to Julie Gorton from the MyChoice team and Brighton project coordinator Paula Jonson. Paula explained everything so well and was happy to make several last minute adjustments to the plan. Thank you to Julie for all of the great suggestions and guidance with the colour scheme. It has been a pleasure working with you.

1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Karen, thanks for the lovely feedback about Bobby and Leah, keep us posted on your progress and welcome to the Brighton family!

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Kelly Ross

Kelly RossSouth East Queensland, QLD

  • Verified customer

Excellent

published
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Kelly, thanks so much for the feedback about your journey so far, we hope you enjoy every Brighton step in the building process and relax along the way as we build your new home for you!

Malcolm Makkinga

Malcolm MakkingaSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Purchased A Ready Built Home

published

The building process happened without us so I can't comment on that side of things. But the attention to detail is amazing, the way Brighton has promptly responded to every query and even proactively corrected some things before we even knew of them was very professional indeed. And now the house is ours, we keep looking in amazement. Thanks so much Brighton Homes.

1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Malcolm, thank you for your feedback about your new Brighton Home - welcome to the Brighton family, we hope you enjoy making many bright and happy memories in your new home!

Rachel B

Rachel BSouth East Queensland, QLD

  • Verified customer

Outstanding Customer Service and Product Knowledge

published
1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Rachel, thank you so much for the lovely feedback about your journey so far, welcome to the Brighton family!

Dicky C.

Dicky C.South East Queensland, QLD

  • Verified customer

Exceptional service at colour selection Job 500922

published

Me and my wife have been to the studio of another builder but with Brighton homes, from the initial open studio to colour selection, we have received a very professional and helpful guidance from Julie and our overall experience at the studio is just amazing. Although we did not have any clue about building a home in Australia her expertise and kindness has made things a lot easy for us.

1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Dicky, thank you so much for the great feedback about your studio experience, and welcome to the Brighton family! We can't wait to build your dream Brighton home!

Chan P.

Chan P.South East Queensland, QLD

  • Verified customer

First time builder

published

I am a first home builder and has a lot of questions to ask, I honestly was in transaction with another builder before Brighton, what made me change my mind was because the sales person from another builder whom i was dealing with apparently told a friend of mine who is also building that I was asking too many questions. Then I met Simon from Brighton Everleigh in Greenbank who has been very diligent in assisting me and answering all of my queries. Simon and her assistant Zerlina are both very enthusiastic in helping their clients. Superb customer service so far and I am hoping it continues til the very last stage of my building journey :)

1 comment
Brighton Homes
Brighton H.Brighton Homes

Hi Chan, thanks so much for the feedback about our sales team in Greenbank, they were so pleased to read your comments! We can't wait to start building your dream home - welcome to the Brighton family!

Page 4 of 11
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Questions & Answers

SophL

SophLasked

How much is a brighton home priced at before build min to highest? What is the actual cost post build? TIA

No answers
Peter

Peterasked

Why are most of these 5 star reviews from people that havnt even lived in there homes yet?

4 answers
Belinda
Belinda

This has been a long journey for us, we went to Brighton in May 2022 and our construction is only starting next week. None of this has been Brightons fault at all but they have done everything in their power to help us. The service to this point has been unbelievable so I’m happy to share this.

Peter
Peter

That doesnt answer my question!
Have you lived in your home for 2 years to see the effects of the way a home is built these days?

Brighton Homes
Brighton H.Brighton Homes

Hi Peter,

Brighton has only been in operation for two years, therefore a lot of our customers are only in pre-construction or the construction phase. However customers are able to update their product review throughout each stage of their building journey as often as they like. Because this is an independent review site, it is in the customers hands as to when they post their reviews.

We would also like to add that Brighton offer a 24 month warranty, which is double industry standard, therefore our customers are able to report defects up to two years after moving into their home. In addition, we also offer 8 quality inspections throughout the build to ensure that every home is the highest level of quality.

Deborah

Deborahasked

I hear a lot about steel frames and would like to know if they are noisy with expansion and contration in the Queensland weather conditions. If anyone that is actually living in a steel frame home could comment I would be really interested as I cant decide if i should go steel or timber. Thanks

3 answers
Dianne and Tony
Dianne and Tony

We have a steel frame in our new house. We’ve only been in for 6 days and haven’t heard any creaks. We were also told steel frames creak but we think they were mostly people trying to sell us a timber frame.
Being from down south we knew nothing about termites so that’s why we chose steel.

Deborah
Deborah

Thank you

Peter
Peter

You know nothing about termites so thats why you chose steel?
A lesson about termites, if theres any wood at all in your home they will find it anyway!

Get an answer from our members and Brighton Homes representatives

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