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Reviews

3.0

2 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(1)
  • Value for Money
    3.0 (2)
  • Transparency
    3.0 (2)
  • Customer Service
    2.5 (2)
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Rid

RidCentral Highlands and Goldfields, VIC

  • 7 reviews

travel insurance

published

I took BUPA cover for travel insurance to Europe and Thailand. Couldn't go on the trip because of COVID 19. They directed me to another company called CGU. I sent all the documents on 10th April 2020. Still waiting for a reply. No response yet.
Membership BUPA-83472860
CGU claim number-CGU202403453

Transparency
Customer Service
Value for Money
DestinationEurope
Claim MadeNo
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CLARE Turner

CLARE Turner

  • 4 reviews

Excellent travel insurance

published

We purchased travel insurance with BUPA and I can only commend them for their professionalism & service. We had to cancel our trip to China due to CoVID-19 and BUPA refunded all our travel expenses. I won’t hesitate to use them again a special shout out to Julieanne at BUPA who processed our claim.

Transparency
Customer Service
Value for Money
DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeYes
Claim Resolution Time1-2 months
Claim DateJanuary 2020
Claim ApprovedYes
Insurance Cover ForAdult
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