As of August 1st, 2022, Carlisle Homes is offering each reviewer a $100 E-gift Card to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward. Previous Incentives: From September 5th, 2018 until July 31st, 2022 a $100 Visa Universal Gift Card for a positive or negative review.
Reviewer Photos & Videos
RuthGreater Melbourne (Outer), VIC
- Verified customer
Excellent Customer Service
We are so glad we chose Carlisle Homes for our first home. Consultants and home designs are great. The sales consultant was very professional and patient The colour selection consultant was very informative and her expertise made it easy for us to decide. Excited to move onto the next phases.
1 comment
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Raj SGreater Melbourne (Metropolitan), VIC
- Verified customer
Colour Selection Done! & happy with it
Our KnockDown Rebuild with Carlisle Homes has been good so far. People I am dealing with have been great & helpful.
Colour Selection day : it took us the whole day to complete the colour selection. Very hectic & felt rush
towards the end. Thank you for the genuine assistance of our colour selection team [Name Removed], she was wonderful, patient with us, who untiringly assisted us through the process. [Name Removed] advices and inputs helped us a lot in deciding with our choices and we are happy with the outcome. Now it's just a waiting game when the house comes all together and visualise all the colours and textures that we came up with. Job No - J1015719
1 comment
Carlisle M.Carlisle Homes
Hi Raj S,
Thank you for your review.... Read more
Your Design Consultant will be so happy to know that they guided you through the process of making the selections for your home and we are sure these will all come together beautifully. Raj S thank you again and we hope you continue to enjoy your Knock Down ReBuild journey. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
ThivGreater Melbourne (Outer), VIC
- Verified customer
Excellent Professionalism
We are very pleased with the inclusions offered by Carlisle homes. Great customer service from day one. Our land got delayed for 8 months and Carlisle homes were happy to offer us the same deal without any charge. Great communication and proper process in place. I would recommend Carlisle home to all my friends and family.
1 comment
Carlisle M.Carlisle Homes
Hi Thiv,
Thank you for your great review!... Read more
We are so pleased to read that our team have provided you with such outstanding service throughout your journey and we are sure that this will continue as you proceed through the construction and warranty stages of your new home build journey. Thiv thank you again - we really appreciate it! Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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RebecccaGreater Melbourne (Outer), VIC
- Verified customer
So relaxing and stress free
My colour selection was much better than I anticipated. [name removed] took me through everything and knew her stuff! I was nervous to pick and choose, but the process was easy thanks to [name removed]. She was supportive and helped me match to my colour pallet to make my home beautiful! I haven’t seen the overall costs yet, but I know that I have been able to create my dream home thanks to Carlisle and [name removed]!
1 comment
Carlisle M.Carlisle Homes
Hi Rebecca,
Thank you for sharing how wonderful your Colour Selection Appointment was.... Read more
Your Design Consultant will be so pleased to read that they made your experience an easy and enjoyable one and we are sure that you have made some really lovely choices for you brand new home. Rebecca, thank you again and we wish you all the very best for the upcoming stages of your journey. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
CaitlynWGreater Melbourne (Outer), VIC
- Verified customer
Excellent Customer Service, Options and Quality
I have signed up to build with Carlisle homes and in the process of colour selection appointments. Super excited to begin building my first home with Carlisle! The process has been easy, customer service is perfect and feeling very well supported as a first home buyer. Excited to begin my build with Carlisle soon!
1 comment
Carlisle M.Carlisle Homes
Hi CaitlynW,
Thank you so much for your great review!... Read more
We are honoured that you have chosen to build your first home with us and we couldn't be happier to read that you are having such a positive, enjoyable experience. CaitlynW, thank you again and we wish you all the very best for the remaining stages of your journey. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
CC AlbertoGreater Melbourne (Outer), VIC
- 5 reviews
- Verified customer
Colour Selection Done & Dusted
It took us almost the whole day to complete the colour selection. Thank you for the genuine assistance of our colour selection team who untiringly assisted us through the process. Their advices and inputs helped us a lot in deciding with our choices and we were happy with the outcome. Now it's just a waiting game when the house comes all together and visualise all the colours and textures that we came up with.
1 comment
Carlisle M.Carlisle Homes
Hi CC Alberto,
Thank you for sharing how enjoyable your Colour Selection Appointment was.... Read more
Your Design Consultant will be really pleased to know that their guidance ultimately made your experience an enjoyable one and we are sure all of your selections will come together beautifully. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Very satisfied
Our first home, carlisle made the process easy from the beginning . Have wonderful consultants they helped us in professional manners. We had a great discount on facade also cooling system. We are very satisfied with their service . Building start this month, cant wait . All the steps were explained so clearly .
1 comment
Carlisle M.Carlisle Homes
Hi Ana,
Congratulations on building your first home! We are honoured that you have chosen to do so with us!... Read more
It's wonderful to read that you have enjoyed your experience so far and we are sure that this will continue as you move through the construction stages of your journey also. Thank you for your review Ana and we wish you all the very best for the construction of your brand new home. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
Nozzy N.Greater Melbourne (Inner), VIC
- Verified customer
Great beginning in building our dream home.
[name removed] is our new home sales consultant. He has a pleasant personality,very transparent, honest and very welcoming. He is very thorough and precise when explaining any components involved in building our home. So far he has exceeded our expectations, we are looking forward to his deligence as we partake this journey in building our dream home.
1 comment
Carlisle M.Carlisle Homes
Hi Nozzy N.,
Thank you for your great review!... Read more
Your Sales Consultant will really appreciate your feedback and we couldn't be happier to read that they are guiding you through the initial stages of your journey. Nozzy N, thank you again for your review and we look forward to working with you throughout the upcoming stages of your new home build journey. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
PunitGreater Melbourne (Outer), VIC
- Verified customer
Excellent work so far from Carlisle Homes
Sales:
Our sales rep was [name removed] - indeed very helpful and knowledgeable person. We are building in Woodlea estate and as he had plenty of customers from that estate, he knew what will and will not go with developer. Even before we decided to go with Carlisle he managed to get soil test done on land and provided us accurate site costs. Even in negotiation he was very reasonable. I would recommend him to anyone who are still going through designs.
Post Sales phase:
We have been assigned [name removed] as our CLE and she is absolute gem t...Read more
1 comment
Carlisle M.Carlisle Homes
Hi Punit,
Thank you for sharing how your overall experience has been so far.... Read more
We couldn't be happier to read that our team are guiding you through your journey and are providing you with high level customer service along the way. We are sure that this will continue throughout each and every upcoming stage of your journey and you will be absolutely thrilled with your beautiful new home. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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PreethamGreater Melbourne (Inner), VIC
- Verified customer
Color selection experience
We had our color selection appointment last week for our T-Range Crompton 26 and it went beyond our expectation. Carlisle have good range of internal and external options right from colors, fittings, appliances etc. [name removed] was clearly able to understand our needs and suggested color combinations which we were imagining of, she must be a professional interior designer. For some one who wants to build within there means like me, they really have good Cat 1 options and you need to look around and make your home look as if it is upgraded.
1 comment
Carlisle M.Carlisle Homes
Hi Preetham,
Thank you for your review.... Read more
Your Design Consultant will be humbled by your kind words and to know that they made your Colour Selection experience such an enjoyable one. We are sure that you have made some really lovely choices for your new home and we look forward to bringing all of those selections to life throughout the construction of your new home. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
ExcellentGreater Melbourne (Outer), VIC
- Verified customer
Excellent!!
I am at the tender stage now building a double story house very cheap compare to some of the other builders i have spoken to. So far the staff are awesome very helpful, responds to any questions i have immediately and always offering help! In all the appointments the staff will always help you to make the right choices!
1 comment
Carlisle M.Carlisle Homes
Hi Excellent,
Thank you for sharing how your experience has been so far.... Read more
Our team work hard to ensure our customers have an enjoyable experience during their new home journey and it sure sounds as though they have achieved this with you. We are confident that this high level customer service will continue and we are sure that you will be thrilled with your beautiful new home! Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
Travis M.Greater Melbourne (Metropolitan), VIC
- Verified customer
New Home Build
We decided to build with Carlisle Homes because we heard they were one of the best builders to choose and we were not disappointed. Our CLE [name removed] and our Site Supervisor [name removed] were wonderful to deal with and expertly steered us through the construction process, which as others would attest to, is not always easy to navigate. A professional, well-run team. I would recommend Carlisle Homes to people wishing to build a new home.
1 comment
Carlisle M.Carlisle Homes
Hi Travis M.,
Thank you so much for your great review!... Read more
We are honoured that you chose to build your new home with us and we couldn't be happier to read that our team have provided you with such an enjoyable, positive experience. Travis, thank you again for your review - we really do appreciate it and we wish you many happy years in your brand new home. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
PJJGreater Melbourne (Inner), VIC
- Verified customer
Great experience..
We just finished our colour appointment....it was great..we had [Name Removed] and [Name Removed]...both were excellent at their work and helped a lot. So far the process has been wonderful and hoping it will be the same till end of the build..Our CLE has been quite helpful too...Looking forward to our house.
1 comment
Carlisle M.Carlisle Homes
Hi PJJ,
Thank you for your review.... Read more
We are so pleased that you enjoyed your recent experience at your Colour Selection Appointment and we are sure that this high level customer service will continue throughout each of the upcoming stages of your journey. PJJ, thank you again and we wish you all the very best for your new home build journey. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
Normal clientGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Excellent maintenance service
Very satisfied with the maintenance service. Even when we reported a minor sewage issue 8months after the handover, the maintenance team came to fixed the issue within a week. Customer relationship team also doing excellent job. They always keep me up to date and good communication with their client and helped us to solve problems in time.
1 comment
Carlisle M.Carlisle Homes
Hi Normal Client,
Thank you for sharing how your experience has been with our Warranty team.... Read more
We are really pleased that any issues you have experienced with your home have been attended to promptly and professionally by our team. Normal client, thank you again for sharing your experience and we hope you enjoy your new home for many happy years to come. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
KajalVictoria
- 2 reviews
- Verified customer
Very satisfied
This is our first home with carlisle homes. we had a great discount on our first selection of home style. our consultant helped us in professional manners. we are happy and satisfied the way the service had been provided to us. we are at our first stage and will updating more about our experience with Carlisle Homes Services. Special thanks to [name removed] our sales consultant.
1 comment
Carlisle M.Carlisle Homes
Hi Kajal,
Thank you for sharing how your experience has been so far.... Read more
It's fantastic to read that you have been provided with outstanding customer service and we are sure that this will continue to be the case throughout each and every stage of your journey. Kajal, thank you again and we look forward to building you your brand new home. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
Find out how Carlisle Homes compares to other Home Builders
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Amogh ShamanewadiGreater Melbourne (Metropolitan), VIC
- Verified customer
Smooth operations and excellent communication
Carlisle made the process very simple for us (we are building our first home). Right from the first representative to finalizing the build process, all the steps were explained and communicated to us clearly. There were no surprises for us at any stage and this made our decision making very easy. The staff are always responsive and we are looking forward to the build process.
1 comment
Carlisle M.Carlisle Homes
Hi Amogh Ahamanewadi,
Congratulations on building your first home! This must be such an exciting time for you and we are honoured that you have chosen to build with us.... Read more
We are so pleased to read that our team are guiding you through this process which they will continue to do so right through the construction and warranty stages of your journey. Thank you for your great review and we too look forward to beginning the construction of your brand new home. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
It’s Perfect with a Carlisle Home
My Carlisle Home was Built with Satisfaction
The Build was Very well Managed by [name removed]
Workmanship and Build was Very Good
Quality and Build Excellent.
During the Build whether it was pre, post or during construction was handled in the most professional manner .
Final cost was abit more compared to the estimated cost because we added so many extras
That was expected as we wanted a lot more than the standard .
Overall Very Happy and would Highly Recommend Carlisle Homes to Family and Friends.
1 comment
Carlisle M.Carlisle Homes
Hi Summerhill,
Thank you for highly recommending us! We are so thrilled to hear that everything has moved so seamlessly for you and you love your new home. ... Read more
We really appreciate you sharing your experience and we are excited to continue working closely with you throughout the Warranty and Maintenance period. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
Samir M.Greater Melbourne (Outer), VIC
- Verified customer
Don't build with Carlisle Homes. They are escaping from fixing their mistakes
My house is one year old and now I have got cracks all over the house and walls coming off the floor and rising up leaving big gaps (about 15 mm) between skirting boards and tiles. They came to have a look and took measurements for the slab levels. They said house is rising up and instead of fixing the problems, they started to assume external reasons to get away from responsibility. They said it could be a broken pipe in the drainage or your neighbor has a broken pipe. If this is true how come the 3 neighbors from all directions have broken pi...Read more
pes because the levels showing slab rising from all directions. They refused to check my pipe unless I pay for the test if they find it not broken. They simply trying to get away from spending money however they giving us a product with 7 years warranty. As I did concrete path around the house and caulking between external walls and the new footpath allover the house, I have been issued with a 25 years warranty. I would urge everyone reading this comment not to consider them as a builder. I am about to buy a land to build an investment house and I will never go back to them. I will keep posting in product review website every few days to keep every one aware of their bad commitment and not holding responsibility. I already know what they will respond with to this review. They would say they are sorry to hear this and we will work on the problem and get back to you soon. This is nonsense as they do nothing and leaving us behind. So please please please do not build with Carlisle Homes.1 comment
Carlisle M.Carlisle Homes
Hi Samir M,
We acknowledge receipt of your review. ... Read more
As you would be aware we have been working directly with you in respect to this concern, and all other concerns raised. Our team have taken the time to inspect your home thoroughly. We have also provided you with comprehensive responses and information. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
SunilGreater Melbourne (Metropolitan), VIC
- Verified customer
Excellent Service
Currently we are at the colour selection stage. We had a great experience at our colour selection appointment. The consultant was very helpful and with great professional knowledge. We are very happy with the current inclusions. Really appreciate the service of Carlisle Home team especially sales consultant, colour selection consultant and the CLE.
1 comment
Carlisle M.Carlisle Homes
Hi Sunil,
Thank you for your feedback. We are so pleased that our team offered a great deal of help and guidance as you made your way through the selection process. ... Read more
They will be really thrilled to receive such positive feedback. No doubt our team will continue to take great care of you as you move towards the Tender and Contract stage. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Good service
Carlisle provides good service to me. Their people are friendly and their advice is helpful. With their help, I am quite clear with the whole building process and what I can expect in the future. There is no big difference between the actual cost and my financial budget. Now I just start my contract. After the construction is finally finished, I will write another updated review. Thanks to their qualified staff, I think I will write another positive review in the future.
1 comment
Carlisle M.Carlisle Homes
Hi Jack s.
Thank you for your review and congratulations on signing you building contract. This is a very important milestone in the overall new home build journey and no doubt you are very excited and eager to start your build. ... Read more
We wish you well with the remainder of your experience and we look forward to another review once your home is complete. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Samerasked
I need to know if I have a block small land for 300 m2, Can I build 2 small unit or townhouse side by side or there are other factors thanks
2 answers
I dont know really....go and check with different construction companies....some of them offer such kind of homes.
thanks for answering, I expected you guys as big building company you have your own drawing and you can decide this sorry for my miss understood can please provide me a number to call
AntonyDasked
I'm interested in a compact, 4 bedroom house with an 8 star rating. Thermal efficiency is very important - warm in winter, cool in summer, with minimal energy required - just good design. Can Carlisle make any of its smaller single storey 4 bedroom designs to an 8 Star rating? How much extra would it cost?
1 answer
Carlisle M.Carlisle Homes
Hi AnthonyD,
thanks for contacting us, we would love to sit down and go over a few options with you. Please contact one of our friendly sales consultants who can discus this directly with you.
We are now open on the weekend so pop by one of your closest displays homes.
Kind Regards,
Carlisle Management.
Faisal N.asked
Do you know what tiles are included in Category 5 at carlisle homes?
1 answer
Hi Faisal, there’s lots of tiles in cat 5, I believed there’s a nice Porcelin tiles in that category.
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Carlisle M.Carlisle Homes
Hi Ruth,
Firstly, we too are so pleased you chose to build your first home with us.... Read more
We are sure that the wonderful customer service you have received will continue throughout the future stages of your journey and we're confident that you will be thrilled with you beautiful new home. Ruth, thank you for your review and we wish you all the very best for the construction of your new home. Kind regards, Carlisle Management