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Reviews

4.1

110 reviews
5
(75)
4
(13)
3
(2)
2
(2)
1
(18)
  • Build Stage
    • Pre-Construction (7)
    • Post-Construction (5)
    • Mid-Construction (1)
  • Customer Service
    4.9 (11)
  • Site Admin
    4.7 (3)
  • Timeliness
    5.0 (4)
  • Structural Integrity
    5.0 (1)
  • Plumbing & Waterproofing
    5.0 (2)
  • Electrical & Lighting
    5.0 (1)
  • Flooring
    5.0 (2)
  • Transparency
    5.0 (8)
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Akm and Nahid

Akm and NahidSydney, NSW

  • Verified customer

Smooth and Pleasant experiences till now

published

We are in pre-construction stage now. Hope construction work will kick-in soon. We have had a pleasant and professional customer services from Champion Homes till now. We want to say thanks and share our gratitude to real Champion ‘Laurent Laroche’ for his extraordinary Customer Services. We will update our review during and end of the construction till then stay tuned :-)



Customer Service
Build StagePre-Construction
  • Verified customer

Pre-build experience

published

I am currently at initial stage with Champion Homes. I have had a very good pre-build experience with Design Consultant, Laurent Laroche. He is very prompt in replying to all my enquiries and ensures that all my questions are answered. He goes beyond to provide an excellent customer experience and does his best.

Build StagePre-Construction
Brian D.

Brian D.Sydney, NSW

  • Verified customer

Great experience

published

I found Morgan Notley to be a highly responsive and professional project manager in providing a concept design and Tender for our property in the inner west of Sydney. A benefit of Champion is that they have standard designs that fit narrow lots that you often find in Sydney.



Highly recommended for their proactive attitude and ability to meet deadlines.

Customer Service
Transparency
Build StagePre-Construction
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Vajira

VajiraSydney, NSW

  • Verified customer

Very Happy! Best Customer Service by Laurent Laroche

published

I am at the initial stages of getting my home built by Champion Homes. And l am really happy with the experience so far. Especially, the Design Consultant Laurent Laroche has been really helpful and kind. He took care of a lot requirements and managed to get outcomes to my satisfaction. Fantastic customer service. I would recommend Champion Homes to anyone. Cheers!



Customer Service
Build StagePre-Construction
  • Verified customer

Great Company, Excellent build and lovely staff

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2022
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Della

DellaGregory Hills

  • 2 reviews
  • Verified customer

Great Customer Service and After Sales Maintenance Service

published

I am very impressed with the maintenance department of Champion Homes in particular with the coordinator, Alison. Alison is very prompt in resolving issues I called about and is very methodical. She is friendly and very reliable. I can always rely on her help when needed. She is a great asset to Champion Homes.

Customer Service
Transparency
Timeliness
Build StagePost-Construction
Construction End DateNovember 2018
See all answers
  • Verified customer

Highly Recommended builder and a flamboyant Sales Person Mr Laurent Laroche.

published

we would Like to tell you more about the Salesperson Mr Laurent Laroche, he is such a nice and kind person, his communication skills and personality is Impeccable, though we could not get the land to build our Dream house he had tried his best to do his best to acquire it for us, he had offered a lot of perks and inclusion and guidance in saving costs.

Customer Service
Transparency
Site Admin
Build StagePre-Construction
See all answers
Miguelacho

MiguelachoSydney, NSW

  • Verified customer

Peace of Mind

published

Hi All,

Highly recommended builder, very approachable and like many others has commented, Laurent (Display Home at Oran Park) is quite helpful and always ready to go the extra mile. Just make sure you do your homework and leave the rest to the Champions.

Customer Service
Transparency
Site Admin
Build StageMid-Construction
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Georgia

GeorgiaSydney, NSW

  • Verified customer

Pre-build Expertise

published

I found working with Morgan Notley at Champion Homes in designing my new dwellings and obtaining approvals to be a very satisfying experience. I am not experienced and I relied on Morgan's expertise and advice significantly, especially in dealing with Council and its approval requirements. I found him informative and patient, an absolute gem. I look forward to commencing on the build and finishing my dream project. I found the team to be brilliant in their customer service.

Customer Service
Build StagePre-Construction
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Rav

RavSydney

  • Verified customer

Pre build experience - Excellent Service from Laurent Laroche

published

I am in the initial stages of our home with Champion Homes and so far the journey has been smooth. I would like to mention Pre construction experience has been awesome with Laurent (Oran Park). He is very helpful, professional, easy to contact and is always happy to assist with any queries. I remember emailing him at all hours of the day to ask questions or get some more information and he never hesitated to call me and explain everything. Excellent work Laurent.

I hope everything will go the same with the construction process as well.
Will update the review at each stage.
Can't wait to see my home completed!

Best Regards,
Ravi

Build StagePre-Construction
Xiao Zhang

Xiao ZhangSydney

  • 2 reviews
  • Verified customer

The Greatest Team

published
Construction End DateOct 2018
  • Verified customer

Exceptional Customer Service

published

We can’t thank Laurant Laroche from the Oran Park display centre enough for his exceptional customer service, he made the whole process a breeze and helped us immensely with customising the house to suit our block. Head office and all staff were also extremely helpful and responsive. The caliber of the home we are building for the price also represents great value, Thanks guys
TROY AND LEANNE

Construction End DateAug 2018
  • Verified customer

Pre build experience

published

Champions homes, Bill Veljanovski made our pre build experience stress free and very easy. He took the weight of our shoulders, supplying us with the right advice and always having our best interest at heart. His experience helped us choose the products right for our custom design duplex and his approachable manner allowed for any of our questions to be answered with ease. He followed up the process with the council, informing us of any progress being made. Would 100% recommended Bill as your design rep, as we now await our council approvable to start building our duplex. Thank you Bill and the champions home team :)

Construction End DateOct 2022
Christine

ChristineSydney

  • Verified customer

Fantastic Customer Service from Laurent Laroche

published

For our pre-build experience, we had a fantastic experience with Laurent Laroche. He helped guide us from the type of house we would purchase, to what changes were recommended or what his previous clients had experienced and in overall it made me feel completely comfortable knowing he knew what he was doing and was always putting the customer first. We made a couple of changes to our bathroom and he was always happy to accommodate our requests and provided quotes and answered our questions efficiently. I would highly recommend anyone to see Laurent and the Champion Homes team.

Construction End DateMar 2022
Sam

SamSydney

  • 2 reviews
  • Verified customer

Stress Free from Design to Construction

published
Construction End DateMay 2018
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Elias

EliasSydney

  • Verified customer

Excellence in service for preconstruction !!!

published
Construction End DateNov 2018
  • Verified customer

Brilliant Customer Service by Laurent Laroche

published

My husband and I have had the pleasure of working along side with Laurent from Oran Park Display Centre for the build of our new home Tuscano 305, Laurent has be extremely efficient and professional in dealing with all our inquiries, I have changed plans and inclusion a few times and Laurent has always given as quotes efficiently and made changes and amendments accordingly to what we desired, Laurent at all times has made as feel very comfortable and has always made time to accommodate our needs. We, without any doubts will highly recommend Laurent and Champion Homes to our family and friends for their future build. we appreciate all his efforts and support in helping us achieve our dream house design.

Construction End DateJun 2022
  • Verified customer

Excellent Service ! Laurent Laroche and Micheal Francis oran park

published

We have had the privilege of dealing with these two gentlemen Laurent and Michael, contact was quick easy and smooth and they helped us and understood our situation concerning our budget and started us on a great journey to our dream home champion homes the name says it all.

Construction End DateJan 2022
  • Verified customer

Excellent Customer Service from Brian Zhou at Ponds display home

published
Construction End DateDec 2018
Hannah

HannahCamperdown

  • Verified customer

Best Customer Service

published

Being a young Australian, often the thought of buying your very first own home can be incredibly daunting. We visited the Oran Park Display Homes and have found one of the staff, Laurent, to be one of the most incredibly helpful and informative staff. He answered our list of questions we had and went through (very succinctly) all the paperwork ensuring we left with all our questions answered. His customer service was beyond exceptional and if it weren’t for his help, the process of buying our very first home would have been different.

We are beyond excited to be building with Champion Homes and could not have made a better decision.

Construction End DateApr 2022
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Questions & Answers

nick l.

nick l.asked

Hi Guys
Im in process of negotiation with Champion Homes to build our first home.
Just wondering if you can share your experience about them.
we will appreciate any comment.
Thank you in advance

No answers
Keith C.

Keith C.asked

What I would like to know is why the reviews now totally different to what was before ?

No answers
Doug H.

Doug H.asked

I need to move a cabinet over my washer. Is the cabinet attached from behind? Was it hung with screws, staples or both? Any ideas of how to proceed would be greatly appreciated. TRA 459317; S/N 07-19-00-577-10652; Manufactured 6-25-99

No answers

Get an answer from our members and Champion Homes representatives

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