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Reviewer Photos & Videos
MichelleGreater Melbourne (Outer), VIC
- Verified customer
Back pain has lessened considerably.
I love my mattress mind you I think maybe I should of gone medium firm rather than firm as firm took a few days to get use to. But I still love it. My quality of sleep is so much better.
I wake up with less cricks in my back if any. Love the site. Delivery was great also. Thank you. I will buy again from this store 100 percent .
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Review collected in partnership with Chiropedic Mattress Factory Direct
Sonja M.Greater Melbourne (Metropolitan), VIC
- Verified customer
Fantastic!!! Best sleep Ive had in forever!!!
I didnt have to wander too far to find the perfect mattress! I tested quite a few before I found the right one for me. The mattress arrived earlier than expected.
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JeanGippsland, VIC
- 2 reviews
- Verified customer
Best sleep for years and wake totally refreshed
Store wAs well laid out and easy to find right product with a great selection to pick from. The mattress was excellent quality and the instructions were easy to follow.
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Sarit H.Greater Melbourne (Inner), VIC
- Verified customer
Great solution for spare room.
Great solution for spare room. Only wheels are needed to be assembled, which make everthing very easy.
Fast delivery.
Only one down size- delivery window was too long (9am-13pm). It enforce you to stay at home and wait...
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MattGreater Melbourne (Outer), VIC
- Verified customer
Has helped my back enormously!
Customer service was excellent and short delivery time, very happy! The Sales person was very helpful with no pushy sales tactics. I found prices here to be cheaper without comprising on quality.
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- Verified customer
So comfortable! Great nights sleep!
Team member was very helpful! Didnt have the mattress I wanted available but found my a suitable alternative in the same price range.
Very happy with the quality of product. This is the second mattress I have purchased from this store.
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- Verified customer
One stop for all your Mattress needs
Easily accessible and great customer service. The quality of products purchased from Chiropedic is always great, never had any complains. The Chiropedic outlet at Easendon, Mt Alexander Rd has great deal of varieties to choose from. Also Kathreen is very helpful with her honest opinions
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sonimbGippsland, VIC
- Verified customer
Awesome mattresses range, price and great staff
They had a great range of quality mattresses on display at really good prices.
The Tanya the sales person was great and very helpful but she also left us alone so we could get around
and try the beds we wanted to at our own pace
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Banu
- 2 reviews
Excellent Customer Service
It's taken us a long time to finally make a decision on the mattress that we purchased today. We have visited the Nunawading store twice now and both times the service has been excellent. First visit Karim was very knowledgeable and explained to us all about the different types of mattresses to help us make a decision. Second visit Oskar was very patient and went through everything with us again and also guided us in choosing pillows that was specifically for our needs. We finally purchased our mattress and can't wait to sleep on it. Thank you Karim and Oskar for a wonderful shopping experience,
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VirginiaGreater Melbourne (Inner), VIC
- Verified customer
Perfect pillow.
With so many options to choose from, I appreciate the time Vrithi took to navigate me through the range of pillows and her expertise in finding the right one for me. I love the memory foam, it was the right choice. Not too hard and not too soft and it keeps its shape. I am sleeping so much better and my shoulder pain has disappeared.
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BonnyGreater Melbourne (Inner), VIC
Great Customer service!
Despite purchasing a single mattress at the Essendon outlet, Katherine was really polite and friendly. I noticed she was patient with all her customers and helped out in suggesting good mattresses. She made the entire process very simple and straightforward. She has got very good skills in customer support and service. I would recommend others to come to this store.
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- Verified customer
Excellent experience- knowledgeable staff
Store well laid out and sales person very knowledgeable. I received excellent customer service. Was also very happy that I can arrange to have my old Mattress collected and even happier that it will be recycled. Thanks
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- Verified customer
Perfect mattress
Store was easy to find and close to my house so it was very convenient. Went to the store as it had a high rating compared to other stores I searched and ended up buying a new double mattress for my bed and also a mattress protector! Can confirm it definitely fits the rating. Thank you to Tania for helping me out on the day!! :)
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JPGreater Melbourne (Metropolitan), VIC
- 9 reviews
- Verified customer
Avoid if you want a good quality bed and an easy process.
Three deliveries - three faulty mattresses. First one was ripped and sagged. Next two sank like you were sleeping in a sand pit. They felt nothing like the one in the store. Customer service was awful - firstly blamed my base - so I bought a new base from them. Then tried it on the floor as in their words ‘the floor doesn’t lie’. Sank even worse. Then I was asked if I sleep perpendicular in the bed! All mattresses arrived very damp and took over five hours to dry (last one took a lot longer). I had three different explanations why they were wet...Read more
and none rang true. Antibacterial spray (they were way too wet for a spray), moisture from being stored in a damp warehouse (I was told they were made fresh each time - mind you they were available in 2-3 days which is a quick turn around for a new mattress) and the third was because of the glue. Maybe they were wet from steam cleaning returned mattresses. Moisture ruins foam - just a thought? I ended up with shocking back pain as this went on for weeks. Finally they were able to pick both the base and mattress up and refund but not after weeks of pain, disrupted sleep and frustration. I would avoid if you want a good quality bed and an easy process.Similar opinion? Write a review on ieatwords.com.au!
Sally01Greater Melbourne (Metropolitan), VIC
Fantastic bed and excellent customer service . No regrets!
I went to the store a few times to try out the mattresses to make sure I chose the perfect one. All the sales assistants were extremely helpful. I ended up purchasing the support plus gel mattress as well as a bed head and base. I now love getting into bed every night.
Chiropedic bedding was the best decision I made. You can't go wrong!
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Jude P.Greater Melbourne (Outer), VIC
Best customer service in melbourne
A big thankyou to Tania at pakenham for there help and advice the electric bed is amazing and has given me back a good night sleep that i havent had for a long time.To the men that set up the bed and explained the working thankyou
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Katie
- 2 reviews
So happy with the product and service!
I placed my order for the Charlie King Size bedhead on Monday and it arrived Thursday morning (very impressive considering it was interstate and we live 90 minutes outside Sydney)! The delivery driver called me the night before to arrange a drop off time, very organised. We just set the bedhead up and couldn't be happier. The quality is so good, especially considering the price. The colour suits our bedroom perfectly. Thank you Chiropedic for the excellent service and product! We will be shopping here again!
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TonyGreater Melbourne (Metropolitan), VIC
- Verified customer
GREAT PRICE, GREAT BED, GREAT SERVICE. THANK Y0U
I searched online for weeks and Chiropedic came out tops in service, quality, price and support. Alex, the Canadian sales assistant from the Essendon store was unbelievably helpful. Smooth delivery and great support. It's the best bed I've ever purchased at an unbelievably good price. Plus Made in Australia. Top quality and comfort. A+ in Everything.
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Ralph PorterCentral Highlands and Goldfields, VIC
- Verified customer
Sleep and health made easy
We have returned to this outlet in Ballarat a few times now, every time we purchase products we were greeted by friendly helpful staff.
The mattress and recently the gel lined contoured pillow, has made such a difference to our health and sleep.
Suffering from constant nerve damage in the shoulders and neck...the products take the pressure off and relieve muscles.
Will always return, thank you so so much.
Brilliant friendly staff with knowledge and great deals. ☆☆☆☆☆
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Royce
- 2 reviews
- Verified customer
Great mattress
Choice of very good mattresses. Excellent customer service. Promised to change mattress if it didn't suite is. Delivery as said in time. Will go back when other mattresses need to be replaced.
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Questions & Answers
Jetasked
How well does this mattress wear?
3 answers
I've had mine for about 6 months and it is still very firm but comfortably so. There are no indentations where I am sleeping which I have had a problem with in the past with other mattresses. I use a waterproof underlay which is comfortable and does not make me hot. So overall I would say this mattress is the best I have ever had.
The mattress is very comfortable and contours to the body and does not disturb my partner so basically I can get in and out without him knowing & vica vesa. Made here in Braybrook local access - great price and quality I really happy with my choice and have no hesitation in recommending Chiropedic mattress! Don't hesitate go get one or even two or more...
Emilia W.Chiropedic Mattress Factory Direct
We have been supplying mattresses to families and businesses for over 27 years.
We pride ourselves on using only the best materials when manufacturing our mattresses and bases. We ensure this by sourcing top quality materials from leading Australian suppliers such as Dunlop Foams and Bekaert Deslee Textiles. We then back this up with a warranty where should something go wrong, you can deal direct with us –the manufacturer.
Come in and visit one of our Stores or shop online!
Aguasked
We would like to exchange our mattress on 100 night comfort guarantee. We checked our mattress and as per our knowledge there is no damage. But there might be some aspects such as body impression, slat impression below the bed etc. which only mattress experts will be able to notice.
Can you please tell us what is the process like is there a way to get our mattress checked by chiropedic before we return and buy a new one? If not, once we exchange our mattress for a new one what happens?
1 answer
Emilia W.Chiropedic Mattress Factory Direct
Hi Agu, please send us your invoice number and best contact details to [email protected] and we will get one of our team members to contact you in regards to organising the comfort return swap over.
Arletteasked
Can I get my old mattress picked up?
1 answer
Emilia W.Chiropedic Mattress Factory Direct
Hi Arlette,
Yes you can get your old mattress removed with selected ranges. For more information about mattress removal feel free to follow the link below.
https://www.chiropedic.net.au/free-old-mattress-removal/
Regards Amy
Chiropedic Bedding.
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