Been with Clublinks Telecommunications since we moved to the Sandhurst Club 6 years ago.
Have had very few internet issues, barring a couple of unforeseen estate wide outages.
It’s been very reliable, with good speed at all times.

before i have nbn it drop out too much and not very good.
i move house now very fast for my family with club links.

I'm on a 50Mbps plan and consistently get around 48Mbps, I rarely have any issues and when I call them....I get to speak to someone in Australia who speaks English!

We have been out of internet service for over 2 weeks, they are still waiting for a module that's taking for ever. Why don't they keep spare modules. One of their support guys "M.." is the worst ever to talk to. We know technical faults do occur and it can take a day or two to fix but not having a spare module for so many weeks, and the support person so rude in an " apparently " nicer suburb like Sanctuary Lakes Point Cook... Horrible....

Worst Internet Service Provider Ever, Very Unfriendly and Poor Customer Service!! Internet and phone line Dropouts all the time! Never call back and return phone calls! When we get someone on the phone they hang up if they don't feel talking .. They are saying if we are not happy to go somewhere else even-tho they know we can't use other service provider except them. There should be a organized legal action taken by all Sandhurst/Sandarra residents against them....

No service, no internet, no landline, no alarm, no reimbursement for the inconvenience, Friday night outage, no service available on the weekend.

Very expensive, slow/dropouts, very poor customer service.

Worse internet service provider ever.

Unfortunately Clublinks is the only Internet Service Provider in my area.

I am perplexed to say the least at reading some of the negative reviews of ClubLinks on this page. My connection was done on the very same day I enquired and they even waived the $70 connection and set up fee. When I found that I was missing a small quick guide manual, there technician drove all the way out to our home to give it to us the next day. That is service! We dealt with a lady named Yvette and from the first call right through to connection, she was amazing. Regarding the connection and speeds, it's fast and without problems at all thus far.

Just move to the estate since September this year, I signed up for the 50Mbit/S plan, but the actual speed is way below what I expected, I usually get 10-20Mbit/S at best, has been with Telstra for 3 years, they actually provide much better services.Oh, btw my internet service randomly drops out at least once a week, and they never attend to your emails, maybe we should do a class petition or complaint to ACCC.

Internet speed is worse than dial up, sometimes i have create a hotspot with my 4g iPhone as its faster. They refuse to accept responsibility, they think they have monopoly on the market. This is not fibre optic internet, its rubbish, so save the stress and join with someone else

Newer resident to the area and despite significant prices for a promised speed, speed is way below expectations. Was notified of known issues recently but nothing has happened for a month yet I notice the bill just arrived with no mention of lower delivery or compensation.

Their website is constantly down through non payment which makes me think their finances are as dodgy as their speeds.

Not a great service and support. Very poor speed and they won't bother responding to your requests, you hardly get one response a day if lucky otherwise just keep waiting. They could be better if they have someone to manage it properly.

I was a little hesitant in signing up after reading the reviews, but I have found the internet service to be faster than the ADSL i was able to get and i have not had any problems to date - but I'm a technically capable user as well. The support side of things is interesting, it does sometimes take a little while to get through BUT i like the fact that I'm not speaking to someone in an overseas call center reading off a script, the people actually work from the estate and seem to have a fairly good rapport with the community. So again, its an interesting setup but overall i cant fault it.