We paid our $60 membership thinking we would give it a try. We live a long way from the nearest Costco so only made 5 visits in the 12 months so have decided not to renew for the following reasons: Many prices are dearer then equivalent supermarket prices, so be sure of pricing per unit before you go. $60 per year is a lot to average out per visit on top of any savings to come out ahead, you would need to be shopping frequently to make it worthwhile, and to find products that you use in bulk to make the savings. A lot of their products are l...Read more

We have been shopping at Costco for a few months now, and love it. Some of the products are more expensive than coles/woolies when you work out the price for an individual item, but many are way cheaper. For example, $3.90 each for men's Rexona deodorant compared to $6.90 - $7 at the main supermarkets. $13.90 for 900grams of coconut oil compared to $19.98 for the exact same product at the local health food shop. And $8.89 for 24 pepsi max cans is a steal.
"Prices change EVERYDAY" is what the cashier told me when I mentioned something I purcha...Read more

We finally have a business that brings competition to to the big retailers like coles and woolies. Most items are pretty cheap and the meat qualty is so much better than the retail stores. People may think it cost more but you pay for what you get. Toilet paper is my favourite item there. Frozen foods are cheap. They also have stuff the other retailers don't like american cheese and brancorts yoghurt. Good frozen asian food too. Just be careful as some cold product get left out of the fridge for too long and staff put them back in. Have had som...Read more

Recently I had to cancel my membership and never going back to them for reasons like:
- 90% of brands are same as you buy in Woolies or Coles. Infact many of these brands are on special in Woolies & Coles which is cheaper than Costco.
- Costco Cusomer service is terrible. Staff does not know anything about products.
- No rewards for shopping with any amount. And I still have to pay $60 ? For what ?
- Because number of stores are less you may have to drive long just to buy grocery. If you are going with family and kidz, good luck, your da...Read more

I was a member for 1 year went to the store about 5 times no savings really, big quantities if you have somewhere to store what you have bought. policy that only a member of the family of the same address can only have the second membership card is wrong tried signing my sister up but was refused that was enough for me . first product I tried to buy was a computer it was out of stock and only the floor model left payed for it and wait at the store despatch area only to find out the last one was the on show on the floor would of been nice to ta...Read more

I went to shopping, just turn back try to get some flowers from the shelf not event 5 mins, I came back to my trolley that only 2 meters away, 2 customers try to removed their stuffs in to my trolley, I told them that was mine. They started to complained me and told me go to get the new one and they won't remove their stuff out from my trolley or I have to remove by my self. The customer service name "[name removed]" at Auburn, she's bad attitude. I told her, she lack of service mind, she shouldn't be customer service, she damaged the company's...Read more

Costco Australia, I'm confused. Why am i paying $60 a year? Is it for cheaper prices? Can't be, Woolworths, Coles and Aldi are all usually cheaper. Is it for the service? Can't be, standing 30 minutes in line at the checkouts is far removed from Woolworths policy of opening another checkout if more than 2 people are waiting. Is it for the range?

Can't be, again, the major supermarkets have a wider variety in groceries, and any electronics i can get online. I'm really clutching at straws here, but is it for the food court? Can't be, aisles n...Read more

Make a list of your regular items, get on a forum and compare. Toilet paper, paper towels, Quinoa, frozen berries, dishwashing/washing detergents, razor blades, shampoo, conditioner, batteries.. All very worth your while. Milk alone is $1.30 cheaper than Aldi. We can only use A2 milk and just the 12 litres weekly save me $7.30. Baby spinach and rocket are half the price of your green grocer. I go weekly and stock up on what's depleted. Frozen items are unbeatable. Meat is of very good quality and lasts well. Lamb cutlets are about $10 cheaper ...Read more

I love shopping at costco, i can buy in bulk and have it on hand.
I hate having to rush out all the time for a certain item because the kids have eaten everything in sight.
Costco is great for this, i can have it my pantry

Prices are good.
Buying in bulk is great esp when entertaining or having kids parties
The cakes are huge and great value, feeds the whole family and more
Love the freezer food it just lasts
The fruit and veg are great quality and doesn't go off
The Milk tastes great, its fresh...Read more

In my opinion, prices at Costco aren't cheaper than at Coles or Woolworths. Given that Coles and Woolworths gives 50% discount on most products once every 6 months, I found that bulk buying at Coles and Woolworths easier and cheaper than at Costco.

Everyday Rewards and Coles flybys are free memberships compared to the ($60/yr?) Costco memberships.

Prices on groceries not cheap.

Prices on electricals no cheaper than at Bing Lee. Any astute buyer can easily get cheaper electricals of name brands by doing some negotiation at Bing Lee, R...Read more

I took off two stars because of this -

I was hoping for better prices, more variety, an easier and more enjoyable shopping experience. It gets too crowded so that creates stress. I had to reverse my huge trolley (with hardly anything in it) down the aisle because of the pile up of trolleys and people ahead of me.

I don't get why you have to buy 2 loaves of bread when it isn't cheaper than buying bread on special elsewhere. They sell yesterday's bread (like other stores), and when I went at 10 AM they didn't even have today's bread out y...Read more

Costco has all the selections of brand name products and groceries under one roof. Quality clothing from Levi's to Guess and Nike are just some of the brands in store. The meat & seafood selection is great and priced accordingly for the Quality. The fruit at times can be slightly outdated, otherwise normally fresh.
I do all my shopping in one hit, saving me time and money and don't waste my time at Woolworths or Coles and to hell with Harvey Norman, pure rip offs!

Well worth the $60 annual membership. For all the whinging and whining Aussie...Read more

Shopping at Costco for over a year, and I've probably shopped there over 50 times. Many are saying that the customer service is appealing, yet I disagree. Ive found their customer service to be very well, I recently bought a massage chair that was around 60-70 kgs. I simply asked one of the workers if they could help me put it in my trolley and they did. Thinking that was all they also offered to help me bring it down to my car and also put it in the boot. The food is very unique, there are so many things there you won't be able to get in your ...Read more

Thought id give Costco a go last week so went online and paid the $60 membership (Which is kinda rubbish btw) and went down to the Auburn store.
Like most stores it was chaos but thats hardly unexpected nor surprising especially considering the population size of NSW and that we only have the one store. Went through and got my photo for my card (You'd think for $60 they could print a colour photo) and then continued into the massive store. On the whole the store was ok better product display would help though it is very much a warehouse settin...Read more