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KBO2001, Vintage KBOV2001Worst kettle and most expensive I have ever purchased
The kettle will not lift off the base. You need two hands, one to hold the base and another to lift the kettle as it sticks so tightly and I have been using it for only nine months with this issue beginning a few months ago. Delonghi cares only that it is a few months over warranty so will do nothing at all. They will not fix it and dont care to see it to access this issue, so I have to throw it away and buy another. They offered me 30% off another kettle, as if i would ever consider another one of these duds. Their customer care department...Read more
could only keep repeating it is over one year and therefore they offered to do nothing to help me. This is the worst customer service experience I have encountered and it is clear that Delonghi do not have confidence in their product as they are not willing to stand behind it and step up to ensure customer satisfaction.
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JulieAdelaide, South Australia
- 6 reviews
- 3 likes
Looks lovely in my kitchen and works impressively
Very pleased with the kettle my only criticism si the window that shows the water level is not very clear. Would certainly recommend the brand and as my Nespresso is a Delonghi brand l was very confident of this brand.Very stylish looking kettle and very pleasing to the eye holder
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PattyGreater Melbourne (Metropolitan), VIC
- 5 reviews
3 years, still working
We bought the Delonghi Icona kettle and 2 slice toaster 3 years ago and both appliances are still working well. Very happy with them.
The lid on the kettle is quite tight and difficult to open but my hubby adjusted the clip inside and it's all good. Will buy delonghi again if I need to.
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watashi
- 4 reviews
Looks nice, stopped working @13 months.
Yes - looks great. Functional too.
Lid is a little stiff to get off.
Sad part was when it stopped working at 13 months. DeLonghi have agreed to replace it... after some phone calls. Not sure we will buy any more DeLonghi stuff; did not expect it to fail so soon.
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NatPerth
6 Years!
Our 6 year old black Icona kettle died today. We bought it with a matching 4 slice retro toaster which is still going strong. Hubby and I were really impressed to get 6 years out of the kettle so are now on the hunt to buy another in hope that it will last just as long.
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Aggiesydney
- 3 reviews
- 4 likes
Kettle has stopped working!
After 7 months the kettle has just stopped working. Little orange light comes on but water does not boil. Australian Delonghi won't replace it as it was bought in the UK. Not good enough when it says it comes with a warranty period of 1 year. Very disappointed as i bought it with the matching toaster.
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kellymc24
- 14 reviews
- 5 likes
Takes forever to boil!
seems all good, but takes forever to boil! Takes 5:48 to boil. Unsure if this is the norm for all kettles? This is when it is full, will be timing when it is not full as that seems to take the same amount of time too. Will update review when I have timed it from not full.
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TBirdAbbotsford
- 2 reviews
4 years old and still going well!
I've had my DeLonghi icona vintage kettle and 4 bread toaster for 4 years next month and it's still like new! It does have a slight crack/peel starting on the silver rim near the base but otherwise all good. (Can't complain about that though after 4 years) It gets used every single day! I have 2 kids so I've also done the constant boiling for the bottles and water as you do! I love it and think it was worth every cent spent on it! I don't find it cheap looking or don't think the parts on it feel cheap either! My brother bought the diamond looki...Read more
ng one which was cheap looking and didn't last long. I'm very happy with my set! I guess if you look after your things they will last longer. (I have never dropped it and I don't use chemical cleaning agents on it and it's been through 3 moves)Similar opinion? Write a review on ieatwords.com.au!
DenisepWA, 6330
- 4 reviews
- 3 likes
So very disappointed
Bought the kettle and toaster from Harvey Norman. I really couldn't afford it but thought if it was expensive it had to be good. Very cheap bits on it. Now it has decided to heat up to a certain point (not boiling). Now I have to throw out over $100. Not impressed. I thought it was a trusted brand, never again.
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Brittle Plastic that is Not Heat Resistant
I have had several of these kettles CRACK literally. One time was the water level indicator. Another time included the area just beneath the water level indicator. Another instance was when the base cracked.
I'm not sure how safe it is to use, but I wouldn't take my chances with this kettle. The newer models ditch the metal altogether and opt for plastic. That's a recipe for disaster as you might see from the other reviews on that model.
Too much hassle getting it sent in to get fixed.
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Paint peeling off kettle
I bought the matching pair as I loved the red colour. I noticed when I boiled the kettle the red colour changed to a depper red over time the paint has been peeling off. The toaster is still the same lovely red but the kettle looks terrible with paint peeling of and showing the metal underneath, it is still working fine. Disappointed.
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laurelAU
- 6 reviews
Looks Good
Bought this Kettle along with the Toaster in Black to match - Looks terrific in the kitchen but I do think it's an expensive kettle for just looking good. As previous reviewers have stated it is loud, something I noticed straight away after my last kettle. (still working and put away, I just wanted matching kiitchen items) I'm used to the noise now. Not really much more to say, expensive, it boils water and it looks good. Hopefully I will get the time out of it to make it worth the money I spent.
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Thin plastic base
Purchased this kettle with toaster to match one month ago. Had no problems with the toaster. The kettle was really noisy and very heavy. You could not see where to fill the kettle as the water tank was underneath the handle. You also felt like you had to keep filling it to the maximum even after 2 cups. Also I did not like that it had a black cable, so was very noticeable on the work top.
Had to return them back to John Lewis due to the base of the kettle being cracked where the cable attaches underneath the base. Looking at the base, it looks...Read more
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PalindromePerth, WA
- 24 reviews
Love the look but not the noise
I had to check other peoples reviews on this kettle as guest have mentioned the noise coming from it. After hearing this, I have taken note of other kettles and this one does emitt more noise.
Besides that it looks great. Haven't had any issues with rust as mentioned by other reviewers
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Mary PNSW, 2000
- 6 reviews
Love this kettle - going strong after years and very attractive
Love this kettle - has had a lot of use especially when baby needed bottles made all the time and things needed to be reheated.
Easy to clean inside, wipes down a treat outside and looks great - stylish but not a "trend" or "fad" look in my opinion. I got mine in black gloss, but the colour range I saw was incredible. I regret not buying another colour for something different.
Bought it with the matching toaster, look great together.
It is a tiny bit noisier than other kettles, but that doesnt bother me much, it is barely noticeable.
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Cheap quality
Flybuys purchase. Not what I hoped for, very tinny, unstable on the base, hard to fill via the spout and the lid is not easy to remove. the would not purchase again if I have to replace it. I think they are specifically made for flybuys as other models seem better quality.
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MistyAU
Very dissapointed
Bought the matching kettle and toaster thinking costs more but great brand.Will last!
Unfortunately it rusted near the element and became noisy when boiling within 2 months, sent the info to De Longhi who recommended a return to store.Returned it and swiftly got a new one.
Excited went home and boiled the kettle, whisper quiet and thinking we had a one off misfortune, a lemon so to speak.
This kettle slowly got noisier after 4 weeks and Bingo rusting again.....so frustrated as its not going to last.If I take it back and get something else it...Read more
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works well, but exterior deteriorated quickly
We love the look of this kettle, and it works well, but after 2 years of use in an average household the "chrome" is peeling off to reveal the plastic beneath, and the "enamel" has chipped. It now looks tattered and unsightly, not what I expected when I bought what I thought was a top of the range kettle.
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Suzie76South Australia
- 2 reviews
second one, but no more!
Bought my first ICONA in Pearl White and matching 4 slice toaster nearly 5 years ago. Replaced the kettle 2 years ago due to the first one leaking and rusting on the outside (wasn't too fussed as we are heavy users) bought a second one only to have the chrome trim of the lid deteriorate in just 12 months. Currently looking to replace both the kettle and toaster (toaster is fine but want to match)
Oh and we are on filtered rain water, so have the rust/brown marks inside too...
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DesireeCanberra
- 2 reviews
- 2 likes
Not made to last
The kettle has worked well for several years but the trim which looks like metal but is actually coated plastic, has peeled. Also, the plastic in the lid chipped.
It looks good but the lid is very hard to get off.
Anyway it has stopped working. We had expected it to last a bit longer.
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Questions & Answers
Brihonyasked
Our pearl white DeLonghi kettle has had coffee spilt on it and it has stained the outside of the kettle. We have tried regular detergent but it doesn’t budge. We are scared to try anything harsher without advice. Any tips?
1 answer
I’d try a paste made from bi carb and lemon juice. Add to stain, rub in gently and leave for an hour or so
Paulineasked
Why did my kettle just stop working, it's 18 months old. Is it old age
1 answer
Mine worked for nearly 9 years without issue and now dead. it should work longer than 18 months, could be faulty or some parts DOA.
Helen Aasked
Is the kettle noisy? I currently have a Bosch kettle and it's really noisy any advise?
1 answer
My Delonghi kettle is not noisy and the bottom part doesn’t get hot only towards the spout as I have to be careful of my special needs children as they like to try and touch hot things. Try the Delonghi as I have in my photo. Good luck
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