jo C.
- 2 reviews
Dodo are the Best!!
Everything works really well with my Dodo service. It's fast and never drops out.
If I have any issues their team are happy to help and gets the issue sorted very quickly.
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my dodo
very reliable in our area in Gowrie Junction Queensland Australia there is nothing at the moment to complain about I would suggest to all my friends that Dodo is a good provider to go with
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Perfect till today. I think I Should wait for the next few weeks to review the product.
I have very good network coverage. To date, I have not downloaded data, so cannot say about it. I have unlimited internet and that is fast. I find everything is good since I have been activated.
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FredSydney, NSW
- 2 reviews
You can’t get assistance if you have problem.
I transferred my Amaysim no to Dodo. After that I had problem to send SMS. Can’t contact technical or customer support. Only message them but no one ever called me back. Tried to contact through sales hotline, the staff just said I need to wait for 24 hours to be completely transferred. I waited another 2 days and sent them message to call back. They did not. Finally I decided to move to the other provider. Then, problem solved. Will never try dodo again or recommend to others.
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Gary E.Perth, WA
- 2 reviews
- 1 like
THE WORST SERVICE EVER
Ordered a $30 pre-paid sim card - took a week to arrive, took a further 10 days to activate the SIM. Once activated could not use internet or MMS services - no APN settings came with the SIM card. Tried ALL settings found on the internet & none of them worked. You cannot call these people as they have reduced staff levels due to Covid-19, BUT there finance division is still working & took money from account PRIOR to activating the SIM card. Waiting for them to provide the correct network settings to get full service I have paid for - lets see ho wlong it takes them to actually reply. Not a good start with this telco..
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sc55
- 2 reviews
Very poor service
I joined Dodo recently on a cheap sim only mobile plan as I have unlimited data at home. I have a Samsung Galaxy S 7 smart phone and now I can't even send or receive text messages with pictures/attachments. It keeps telling me to download messages and I don't even know how to download messages as I never had to do it before with Vodafone. Worse thing they are not there to help at the moment. Also when I rang up to inquire about joining, the guy (in Philippines)was very pushy and tried to sell me other products, luckily I didn't. It was also di...Read more
fficult for me to understand him and he was speaking very fast. Even though they are cheap, the service is really bad so for me it's not worth it. I would rather pay more and be happy with the service. I would not recommend Dodo to anyone as far as Mobile plans are concerned.Similar opinion? Write a review on ieatwords.com.au!
Saeed T.Metropolitan Adelaide, SA
Terrible Customer Service
Hi, I haven't been this much unhappy with a provider so far. unfortunately it is more than 2 weeks that I am asking dodo to change the ownership of two sim cards.Although following with dodo for more than 10 times nothing happened and I am really annoyed with dodo support. And I am not going to recommend dodo to any of my friends.
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Tarra L.Wide Bay-Burnett, QLD
TBH great customer service
I have no real reason to give a review except I read some bad ones of others, n thought I like who I'm with. U know why? Great prices. When i call..... rarely... They fix things asap, and they are so nice! But really they are still the cheapest, I just like like that they are super nice to me too :)
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Mary SGreater Melbourne (Metropolitan), VIC
- 3 reviews
Yes I can't live without Dodo and my mobile phone
I don't think Dodo has ever dropped out on me I have been very happy with their service. Their coverage is excellent and their prices and plans are excellent value.
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JudithWide Bay-Burnett, QLD
Easy installation, friendly staff to help talk you through.
Much cheaper plan now than I was on with another provider for the same products. Very happy with Dodo. would recommend. My Dodo internet and phone are now working and all is well.
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Perfect
Really good with no problems like never drops out good services and mobile plan is really good as well never have any issues with it I would like to say thank so much
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The reviewer stated that an incentive was offered for this review
Right product right time.
Good coverage good value.. friendly staff... easy to use features... good product function explanation .. tech support is good.. dodo account is easy to read. Everything was explained well. Thanks dodo
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NildaFar North Queensland, QLD
This is perfect and I have no worries.
I'm living in Queensland before and now and when I moved to Melbourne for about six months last year, I have no problem about my network. Even I was travelling
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Ron RaboneGreater Melbourne (Outer), VIC
Good Service and Cost without Problems.
Excellent Mobile Phone Package which is the most cost effective around.
Home phone and Internet Good considering I'm using Wi Fi in the House with a good Anti Virus Package. Service has always been good with prompt resolution of problems that have been very minor.
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Martin Beattie.Central Queensland, QLD
Best prepaid cost package on the market.
Network is always reliable and high quality power signal.
Message bank easy access and easy to use.
Download speed is very good and very consistent.
Quality of voice call is very clear.
EXCELLENT SERVICE.
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Chris F.Sydney, NSW
- 2 reviews
Very helpful staff
Just wanted to say how impressed I was with dodo mobile. I was concerned that going on a cheap plan would lead to cheap service. Can I say that was not the case with dodo support.
My mobile port had issues but when I contacted their support it was fixed in about 2 hours and I was called back. A+ for support, you will always have teething problems so having good support is essential. I believe Dodo mobile have the support for a fraction of the cost from other providers.
Keep it up
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very good
good customer service
happy with dodo.
have mobile and wireless internet. had very little drop outs.
fast service quick easy good service very happy,
good downloads. for the price.
very happy with Dodo.
Had Dodo for years.
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DangolsaraSydney, NSW
- 2 reviews
Worse sim plan
It took 1 whole week to contact to the costumer service, when I ordered my replacement sim they didn’t updated in system, I waited for 1 week then called again and made a excused, again my sim was mailed to wrong address and news to wait for 2 more weeks which hampered my job and got fired and lost my job. Worse plan Dodo
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NidaleGreater Melbourne (Metropolitan), VIC
- 2 reviews
Wost customer service
Bought a DODO sim, 2 days after paying still have no service signal. Trying to connect the customer support, nothing happens. I ended up cancelling it and switch to optus.
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Valintina Suntsova
- 2 reviews
Super easy and hassle free
It was very easy to order the sim card online, postage was pretty fast, activation process was easy and smooth, took less than 24 hour for the service to kick in, consider it was during weekend. Very happy with the service overall.
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Questions & Answers
Colette M.asked
How do I extend the ring time before the call goes to messagebank. I have tried **61*101**(no of seconds)# 'send' but it didn't work.
No answers
Stha S.asked
Hi I want to leave vodaphone and join dodo mobile plan. How can I change that service?
2 answers
Order a sim card from their website & when it eventually arrives you contact them to port phone number across to new sim card.
I would be careful, they might be cheaper, but their internet speed is terrible. My girlfriend moved from Optus to dodo, both use same network, but internet with dodo is so slow you cannot use it - all pages timeout. There was no issues with Optus. She is in process of moving away from dodo.. Also, customer service is terrible, they don't try to fix the issue, just tell you if you are not happy, go to another provider
Hi Stha, Dodo's customer service # is 13 36 36 and email address is
[email protected]. As Gary say's, you can order the sim card and they will port your mobile # from Vodafone. Please be careful what mobile plan you choose and ask them questions before you go ahead with Dodo. They may be cheap but their customer service is terrible and I found them very pushy to sell their business. With their $5 plan with no data, you can't even send/receive mms/attachments, but they don't even tell you that. So the next one up is $20 mobile plan with 2GB data and another $5 for mms/pics. Their c/s is in Philippines. You may also like to check "Belong" and "Yaya" mobile plans. Good luck.
Karen G.asked
how do i get my samsung S4 to ring longer
1 answer
Hi Karen, so sorry, I am not able to answer that. Perhaps someone from Dodo or Samsung may be able to help but at the moment I don't think they are there to help.
Happy Easter and stay safe.
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