??!

Reviews

2.4

251 reviews
5
(68)
4
(16)
3
(10)
2
(13)
1
(144)
  • Value for Money
    3.8 (80)
  • Plan Type
    • Post-Paid Sim Only (38)
    • Pre-Paid Sim Only (30)
    • Post-Paid with Phone (11)
  • Customer Service
    3.6 (82)
  • Local Reception
    3.8 (74)
  • Transparency
    3.6 (79)
Previous
Next
jo C.

jo C.

  • 2 reviews

Dodo are the Best!!

published

Everything works really well with my Dodo service. It's fast and never drops out.
If I have any issues their team are happy to help and gets the issue sorted very quickly.



Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month$30.00
Included Data per Month20 GB
See all answers

my dodo

published

very reliable in our area in Gowrie Junction Queensland Australia there is nothing at the moment to complain about I would suggest to all my friends that Dodo is a good provider to go with

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month$5.00
Included Data per Month0 GB
See all answers

Perfect till today. I think I Should wait for the next few weeks to review the product.

published

I have very good network coverage. To date, I have not downloaded data, so cannot say about it. I have unlimited internet and that is fast. I find everything is good since I have been activated.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month$20.00
Included Data per Month6 GB
See all answers
Mobile Phone Service Providers

Find out how Dodo Mobile compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Fred

FredSydney, NSW

  • 2 reviews

You can’t get assistance if you have problem.

published

I transferred my Amaysim no to Dodo. After that I had problem to send SMS. Can’t contact technical or customer support. Only message them but no one ever called me back. Tried to contact through sales hotline, the staff just said I need to wait for 24 hours to be completely transferred. I waited another 2 days and sent them message to call back. They did not. Finally I decided to move to the other provider. Then, problem solved. Will never try dodo again or recommend to others.



Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$5.00
Included Data per Month0 GB
See all answers
Gary E.

Gary E.Perth, WA

  • 2 reviews
  • 1 like

THE WORST SERVICE EVER

published

Ordered a $30 pre-paid sim card - took a week to arrive, took a further 10 days to activate the SIM. Once activated could not use internet or MMS services - no APN settings came with the SIM card. Tried ALL settings found on the internet & none of them worked. You cannot call these people as they have reduced staff levels due to Covid-19, BUT there finance division is still working & took money from account PRIOR to activating the SIM card. Waiting for them to provide the correct network settings to get full service I have paid for - lets see ho wlong it takes them to actually reply. Not a good start with this telco..

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$30.00
Included Data per Month10 GB
See all answers
sc55

sc55

  • 2 reviews

Very poor service

published
Customer Service
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month$5.00
Included Data per Month0 GB
See all answers
Saeed T.

Saeed T.Metropolitan Adelaide, SA

Terrible Customer Service

published

Hi, I haven't been this much unhappy with a provider so far. unfortunately it is more than 2 weeks that I am asking dodo to change the ownership of two sim cards.Although following with dodo for more than 10 times nothing happened and I am really annoyed with dodo support. And I am not going to recommend dodo to any of my friends.

Customer Service
Plan TypePost-Paid Sim Only
Tarra L.

Tarra L.Wide Bay-Burnett, QLD

TBH great customer service

published

I have no real reason to give a review except I read some bad ones of others, n thought I like who I'm with. U know why? Great prices. When i call..... rarely... They fix things asap, and they are so nice! But really they are still the cheapest, I just like like that they are super nice to me too :)

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$15.00
Included Data per Month1 GB
See all answers
Mary S

Mary SGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Yes I can't live without Dodo and my mobile phone

published

I don't think Dodo has ever dropped out on me I have been very happy with their service. Their coverage is excellent and their prices and plans are excellent value.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month$15.00
Included Data per Month6 GB
See all answers
Mobile Phone Service Providers

Find out how Dodo Mobile compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Judith

JudithWide Bay-Burnett, QLD

Easy installation, friendly staff to help talk you through.

published

Much cheaper plan now than I was on with another provider for the same products. Very happy with Dodo. would recommend. My Dodo internet and phone are now working and all is well.

Customer Service
Transparency
Value for Money
Plan Cost per Month$70.00
See all answers

Perfect

published

Really good with no problems like never drops out good services and mobile plan is really good as well never have any issues with it I would like to say thank so much

Customer Service
Transparency
Value for Money
Local Reception
Plan Cost per Month$25.00
Included Data per Month6 GB
See all answers

The reviewer stated that an incentive was offered for this review

Right product right time.

published

Good coverage good value.. friendly staff... easy to use features... good product function explanation .. tech support is good.. dodo account is easy to read. Everything was explained well. Thanks dodo

Nilda

NildaFar North Queensland, QLD

This is perfect and I have no worries.

published

I'm living in Queensland before and now and when I moved to Melbourne for about six months last year, I have no problem about my network. Even I was travelling

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month$15.00
Included Data per Month6 GB
See all answers
Ron Rabone

Ron RaboneGreater Melbourne (Outer), VIC

Good Service and Cost without Problems.

published

Excellent Mobile Phone Package which is the most cost effective around.
Home phone and Internet Good considering I'm using Wi Fi in the House with a good Anti Virus Package. Service has always been good with prompt resolution of problems that have been very minor.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
See all answers
Martin Beattie.

Martin Beattie.Central Queensland, QLD

Best prepaid cost package on the market.

published

Network is always reliable and high quality power signal.
Message bank easy access and easy to use.
Download speed is very good and very consistent.
Quality of voice call is very clear.
EXCELLENT SERVICE.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$20.00
Included Data per Month6 GB
See all answers
Mobile Phone Service Providers

Find out how Dodo Mobile compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Chris F.

Chris F.Sydney, NSW

  • 2 reviews

Very helpful staff

published

Just wanted to say how impressed I was with dodo mobile. I was concerned that going on a cheap plan would lead to cheap service. Can I say that was not the case with dodo support.
My mobile port had issues but when I contacted their support it was fixed in about 2 hours and I was called back. A+ for support, you will always have teething problems so having good support is essential. I believe Dodo mobile have the support for a fraction of the cost from other providers.
Keep it up

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month$5.00
Included Data per Month0 GB
See all answers

very good

published

good customer service
happy with dodo.

have mobile and wireless internet. had very little drop outs.
fast service quick easy good service very happy,

good downloads. for the price.

very happy with Dodo.

Had Dodo for years.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per Month$35.00
Included Data per Month12 GB
See all answers
Dangolsara

DangolsaraSydney, NSW

  • 2 reviews

Worse sim plan

published

It took 1 whole week to contact to the costumer service, when I ordered my replacement sim they didn’t updated in system, I waited for 1 week then called again and made a excused, again my sim was mailed to wrong address and news to wait for 2 more weeks which hampered my job and got fired and lost my job. Worse plan Dodo

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$29.00
Included Data per Month12 GB
See all answers
Nidale

NidaleGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Wost customer service

published

Bought a DODO sim, 2 days after paying still have no service signal. Trying to connect the customer support, nothing happens. I ended up cancelling it and switch to optus.

Customer Service
Transparency
Value for Money

Super easy and hassle free

published

It was very easy to order the sim card online, postage was pretty fast, activation process was easy and smooth, took less than 24 hour for the service to kick in, consider it was during weekend. Very happy with the service overall.

Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
See all answers
Page 1 of 13

Questions & Answers

Colette M.

Colette M.asked

How do I extend the ring time before the call goes to messagebank. I have tried **61*101**(no of seconds)# 'send' but it didn't work.

No answers
Stha S.

Stha S.asked

Hi I want to leave vodaphone and join dodo mobile plan. How can I change that service?

2 answers
Gary E.
Gary E.

Order a sim card from their website & when it eventually arrives you contact them to port phone number across to new sim card.
I would be careful, they might be cheaper, but their internet speed is terrible. My girlfriend moved from Optus to dodo, both use same network, but internet with dodo is so slow you cannot use it - all pages timeout. There was no issues with Optus. She is in process of moving away from dodo.. Also, customer service is terrible, they don't try to fix the issue, just tell you if you are not happy, go to another provider

sc55
sc55

Hi Stha, Dodo's customer service # is 13 36 36 and email address is
[email protected]. As Gary say's, you can order the sim card and they will port your mobile # from Vodafone. Please be careful what mobile plan you choose and ask them questions before you go ahead with Dodo. They may be cheap but their customer service is terrible and I found them very pushy to sell their business. With their $5 plan with no data, you can't even send/receive mms/attachments, but they don't even tell you that. So the next one up is $20 mobile plan with 2GB data and another $5 for mms/pics. Their c/s is in Philippines. You may also like to check "Belong" and "Yaya" mobile plans. Good luck.

Karen G.

Karen G.asked

how do i get my samsung S4 to ring longer

1 answer
sc55
sc55

Hi Karen, so sorry, I am not able to answer that. Perhaps someone from Dodo or Samsung may be able to help but at the moment I don't think they are there to help.
Happy Easter and stay safe.

Get an answer from our members and Dodo representatives

Other Mobile Phone Service Providers

Previous
Moose Mobile

Moose Mobile

4.7(1,419)
C Mobile

C Mobile

4.7(263)
Pennytel

Pennytel

4.4(773)
Hive Mobile

Hive Mobile

4.6(106)
Hello Mobile

Hello Mobile

4.0(117)
Vaya

Vaya

3.7(2,482)
Next

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.