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Dodo Mobile Questions & Answers
47 questions from our users
Colette M.asked
How do I extend the ring time before the call goes to messagebank. I have tried **61*101**(no of seconds)# 'send' but it didn't work.
Stha S.asked
Hi I want to leave vodaphone and join dodo mobile plan. How can I change that service?
2 answers
Order a sim card from their website & when it eventually arrives you contact them to port phone number across to new sim card.
I would be careful, they might be cheaper, but their internet speed is terrible. My girlfriend moved from Optus to dodo, both use same network, but internet with dodo is so slow you cannot use it - all pages timeout. There was no issues with Optus. She is in process of moving away from dodo.. Also, customer service is terrible, they don't try to fix the issue, just tell you if you are not happy, go to another provider
Hi Stha, Dodo's customer service # is 13 36 36 and email address is
[email protected]. As Gary say's, you can order the sim card and they will port your mobile # from Vodafone. Please be careful what mobile plan you choose and ask them questions before you go ahead with Dodo. They may be cheap but their customer service is terrible and I found them very pushy to sell their business. With their $5 plan with no data, you can't even send/receive mms/attachments, but they don't even tell you that. So the next one up is $20 mobile plan with 2GB data and another $5 for mms/pics. Their c/s is in Philippines. You may also like to check "Belong" and "Yaya" mobile plans. Good luck.
Karen G.asked
how do i get my samsung S4 to ring longer
1 answer
Hi Karen, so sorry, I am not able to answer that. Perhaps someone from Dodo or Samsung may be able to help but at the moment I don't think they are there to help.
Happy Easter and stay safe.
Nguyễn Ngọc Trúc N.asked
I lost my sim card and forgot my log in details, now I want to cancel my sim plans but I cannot contact Dodo services. What should I do now?
No answers
Meli G.asked
How can i forward my calls from one dodo contact number to another?
No answers
Greg B.asked
How do i extend the ring time on my home phone with DODO
1 answer
There should be a slide setting switch either on the side or the bottom of the phone.
Mandy C.asked
How do I extend the ring time
1 answer
Go into your mobile--'settings',, and find settings for phonecalls and adjust there.
Imisi B.asked
How do I return a call from voicemail? Does dodo not have the option?
Sanjeevasked
Why do these dodo service is not gud,it say not registered on network.
No answers
Graeme C.asked
Signed up for International calling gave all ID requirements its been 3 work days now still no word .. how long before I know Im in Sydney ...
No answers
Ranti A.asked
Hi Dodo, it is unfortunate that you charged $170 for exceeding international limits. My husband signed for $30 plan that covered 300 minutes for international but you decided to cut the line until you asked him to $170. When you cut the line, he cannot even use WIFI at home & work. Is that fair. I am ready to look for another provider & the two of us will switch from you.
No answers
Rojoasked
Like the question above from Fiona 4 months ago. How do I disable missed calls and voice mail from my prepaid service?
No answers
john basked
Agustin R.asked
how to I retrieve dodo voicemail messages from my iphone
Fionaasked
How do I disable ' missed call' and voicemail on my dodo mobile?
No answers
Shallwedance1950asked
How do I disable the Missed Call service from MMS texts, back to Voicemail? Thank you
Andy B.asked
How do I turn off voicemail on my iPhone 5
No answers
Jillasked
Hi,How do I disable my voicemail divert,dodo wont seem to allow it.? jill
1 answer
You can follow the following steps to disable Voice Command on ICS:
From the home screen go to Settings then Applications .
Find and select Voice Command in the Downloaded or All tabs.
If the Disable option appears - select and then ok . It will not prompt again.
If not, select Clear data and then ok .
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