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Reviews

2.4

252 reviews
5
(69)
4
(16)
3
(10)
2
(13)
1
(144)
  • Value for Money
    3.8 (81)
  • Plan Type
    • Post-Paid Sim Only (38)
    • Pre-Paid Sim Only (30)
    • Post-Paid with Phone (11)
  • Customer Service
    3.6 (83)
  • Local Reception
    3.8 (75)
  • Transparency
    3.6 (80)
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Super easy and hassle free

published

It was very easy to order the sim card online, postage was pretty fast, activation process was easy and smooth, took less than 24 hour for the service to kick in, consider it was during weekend. Very happy with the service overall.



Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
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Reji

RejiSydney Surrounds, NSW

  • 2 reviews
  • Verified customer

So easy to activate

published

I just have started to use dodo from last week. So far everything is fine. The activation price was smooth and it’s really value for money. I will be able to comment on other experiences a while later only.

Customer Service
Transparency
Value for Money
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$5.00
Included Data per Month0 GB
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ross raymond

ross raymondSydney Surrounds, NSW

  • 2 reviews

very easy to change

published

all good no problems no dropouts and download speeds are sufficient for my needs. I don't know what else to add as I am very happy with dodo's coverage with my phone

Customer Service
Transparency
Value for Money
Plan TypePost-Paid with Phone
Included Data per Month2 GB
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Dannii.B

Dannii.B

  • 6 reviews

Sim only

published

Have joined dodo on there $5 monthly plan for unlimited calls and texts. My kids also have dodo and they and I are very happy with the quality of cell service and messages get delivered. Can add data if needed.



Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$5.00
Included Data per Month0 GB
See all answers
Mandy B.

Mandy B.

  • 3 reviews

Very good, though areas there is no internet access on phone

published

No it’s been pretty good with only a few blackspots, such as the odd Sydney area and at Limbri NSW where my sister lives. Overall I have been a happy customer

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$20.00
Included Data per Month6 GB
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Steve C.

Steve C.South West, WA

Easy to use

published

The process had clear and concise instructions at every step an absolute pleasure. I was never left confused at all and would definitely suggest to friends and family $5 /month to have easy way to contact my daughter....it’s a no brainer

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$5.00
Included Data per Month0 GB
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Xiao J.

Xiao J.Greater Melbourne (Metropolitan), VIC

Good service

published

Using Optus network coverage is not different and is reliable and is okay. Reasonable speed and no problems with the network performance . No drop is yet to experience so far

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$5.00
Included Data per Month0 GB
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never

neverSouth-Eastern Region, NSW

stil in early stages of trail - no real result as yet

published

haven't used it long enough to give a realistic answer but from passed experience this likely to be as good as previous. Any further explanation would be a complete guess and that would amount to lying - no other comment.

Local Reception
Plan TypePre-Paid Sim Only
Oldersox

OldersoxGreater Melbourne (Metropolitan), VIC

Very happy customer

published

Very cheap phone plan with no exclusions like the other cheap plans on the market and the simplest activation process i have ever experienced. Very happy to reccomend to others.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$5.00
Included Data per Month0 GB
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Womes

WomesHunter Region, NSW

  • 4 reviews

Best value for talk and text only

published

Cannot find a cheaper deal for talk and text mobile only - perfect for my elderly mum who has no need for data. Purchased at Dodo kiosk and service was exceptional.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$5.00
Included Data per Month0 GB
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Norma (now living in Bri

Norma (now living in BriSouth East Queensland, QLD

Excellent Service!

published

I have recently made contact with Dodo on several occasions. I spoke with a customer service representative or technician who were unfailingly polite, helpful, knowledgeable and patient. I would commend Dodo on the calibre of their staff.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$5.00
Included Data per Month0 GB
See all answers
Gregory R.

Gregory R.Canberra Central 2601, ACT

Best Value Calls and Texts

published

You literally cannot find a cheaper plan that offers unlimited calls and texts in Australia.
If you don't care about data at all, this is the ultimate plan for your needs.
Highly recommend for dual sim phone owners, take advantage of cheap introductory data offers in one sim slot while having a permanent phone number in the other.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$5.00
Included Data per Month0 GB
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Pat

PatCentral, SA

DoDo, is Great

published

Some dropouts and non connections, but with national crisis happening, we seem good. Have heard a lot of whinging from friends who are with other service providers, and they have no end of trouble. Makes you feel glad I am with DODO.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$15.00
Included Data per Month2 GB
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Robert G.

Robert G.Metropolitan Adelaide, SA

completely useless Incompetent

published
Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$20.00
Included Data per Month6 GB
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Can't fault Dodo on service delivery and technical support

published

I've been with Dodo for several years now (possibly 3) and have never had an issue. Mobile plan is very reasonably priced too. Also changing mobile plans from one rate to another was not an issue. Recommended

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$20.00
Included Data per Month4 GB
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Good post paid product for light users.

published

Never had an issue with the provider. All my queries were timely resolved. Good mobile plan for unlimited calls and texts with 6GB data including 100 min free calls to selected countries. However the multi media massages are not included in the plan.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$20.00
Included Data per Month6 GB
See all answers
Elless

EllessPeel, WA

Good stuff

published

Pretty reliable, good network, great team, good speeds, great communication. Kind. Good people. Nice. Extra care. ...very thankful for dodo to take me.on as a customer. Kind regards. Thank you.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$5.00
Included Data per Month0 GB
See all answers
Ben Smythe

Ben SmytheBrisbane

  • 7 reviews

Useless. Took over a week for SIM to arrive, then set it up, 3 days later still not activated.

published

Call Centre doesn't operate on the weekend and opens on Monday at 10am. Turns out you have to pay straight away with a card as Direct Debit takes a week to set up. People at the Call Centre don't seem to know their stuff and can't do much for you.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
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Fernando G.

Fernando G.South East Queensland, QLD

  • 2 reviews
  • Verified customer

Worse service provider I have ever seen

published
Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per MonthA$30.00
Included Data per Month12 GB
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Gaye

GayeNambour

  • 2 reviews

SIM Card x 2 don't work!!!

published

Since 22 January 2020 I have been trying to use Dodo on my mobile. Have had a replacement SIM (first one didn't work) and still no service - message Insert SIMcard!!!! No solutions.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per MonthA$5.00
Included Data per Month1 GB
See all answers
Page 2 of 13
See all Dodo Mobile reviews

Questions & Answers

Colette M.

Colette M.asked

How do I extend the ring time before the call goes to messagebank. I have tried **61*101**(no of seconds)# 'send' but it didn't work.

1 answer
John Willmott
John Willmott

I have no idea sorry

Stha S.

Stha S.asked

Hi I want to leave vodaphone and join dodo mobile plan. How can I change that service?

2 answers
Gary E.
Gary E.

Order a sim card from their website & when it eventually arrives you contact them to port phone number across to new sim card.
I would be careful, they might be cheaper, but their internet speed is terrible. My girlfriend moved from Optus to dodo, both use same network, but internet with dodo is so slow you cannot use it - all pages timeout. There was no issues with Optus. She is in process of moving away from dodo.. Also, customer service is terrible, they don't try to fix the issue, just tell you if you are not happy, go to another provider

sc55
sc55

Hi Stha, Dodo's customer service # is 13 36 36 and email address is
[email protected]. As Gary say's, you can order the sim card and they will port your mobile # from Vodafone. Please be careful what mobile plan you choose and ask them questions before you go ahead with Dodo. They may be cheap but their customer service is terrible and I found them very pushy to sell their business. With their $5 plan with no data, you can't even send/receive mms/attachments, but they don't even tell you that. So the next one up is $20 mobile plan with 2GB data and another $5 for mms/pics. Their c/s is in Philippines. You may also like to check "Belong" and "Yaya" mobile plans. Good luck.

Karen G.

Karen G.asked

how do i get my samsung S4 to ring longer

1 answer
sc55
sc55

Hi Karen, so sorry, I am not able to answer that. Perhaps someone from Dodo or Samsung may be able to help but at the moment I don't think they are there to help.
Happy Easter and stay safe.

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