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Valintina Suntsova
- 2 reviews
Super easy and hassle free
It was very easy to order the sim card online, postage was pretty fast, activation process was easy and smooth, took less than 24 hour for the service to kick in, consider it was during weekend. Very happy with the service overall.
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RejiSydney Surrounds, NSW
- 2 reviews
- Verified customer
So easy to activate
I just have started to use dodo from last week. So far everything is fine. The activation price was smooth and it’s really value for money. I will be able to comment on other experiences a while later only.
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ross raymondSydney Surrounds, NSW
- 2 reviews
very easy to change
all good no problems no dropouts and download speeds are sufficient for my needs. I don't know what else to add as I am very happy with dodo's coverage with my phone
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Dannii.B
- 6 reviews
Sim only
Have joined dodo on there $5 monthly plan for unlimited calls and texts. My kids also have dodo and they and I are very happy with the quality of cell service and messages get delivered. Can add data if needed.
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Mandy B.
- 3 reviews
Very good, though areas there is no internet access on phone
No it’s been pretty good with only a few blackspots, such as the odd Sydney area and at Limbri NSW where my sister lives. Overall I have been a happy customer
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Steve C.South West, WA
Easy to use
The process had clear and concise instructions at every step an absolute pleasure. I was never left confused at all and would definitely suggest to friends and family $5 /month to have easy way to contact my daughter....it’s a no brainer
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Xiao J.Greater Melbourne (Metropolitan), VIC
Good service
Using Optus network coverage is not different and is reliable and is okay. Reasonable speed and no problems with the network performance . No drop is yet to experience so far
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neverSouth-Eastern Region, NSW
stil in early stages of trail - no real result as yet
haven't used it long enough to give a realistic answer but from passed experience this likely to be as good as previous. Any further explanation would be a complete guess and that would amount to lying - no other comment.
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OldersoxGreater Melbourne (Metropolitan), VIC
Very happy customer
Very cheap phone plan with no exclusions like the other cheap plans on the market and the simplest activation process i have ever experienced. Very happy to reccomend to others.
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WomesHunter Region, NSW
- 4 reviews
Best value for talk and text only
Cannot find a cheaper deal for talk and text mobile only - perfect for my elderly mum who has no need for data. Purchased at Dodo kiosk and service was exceptional.
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Norma (now living in BriSouth East Queensland, QLD
Excellent Service!
I have recently made contact with Dodo on several occasions. I spoke with a customer service representative or technician who were unfailingly polite, helpful, knowledgeable and patient. I would commend Dodo on the calibre of their staff.
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Gregory R.Canberra Central 2601, ACT
Best Value Calls and Texts
You literally cannot find a cheaper plan that offers unlimited calls and texts in Australia.
If you don't care about data at all, this is the ultimate plan for your needs.
Highly recommend for dual sim phone owners, take advantage of cheap introductory data offers in one sim slot while having a permanent phone number in the other.
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PatCentral, SA
DoDo, is Great
Some dropouts and non connections, but with national crisis happening, we seem good. Have heard a lot of whinging from friends who are with other service providers, and they have no end of trouble. Makes you feel glad I am with DODO.
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Robert G.Metropolitan Adelaide, SA
completely useless Incompetent
Where do I start, I ordered a sim only pay by the month sim card on the 24/01/2020.
It never arrived at all and so on the 5/02/2020 I called the customer service centre and after a considerable wait was offered another sim and to activate my account,
$20.00 was then taken from my bank account for a service I did not have.
The sim card arrived on the 12/02/ 2020 and so I activated it, but upon trying to fit it to my phone, IT WOULD NOT FIT, and I am more than capable of fitting a sim card.
This left me with no service at all on my phone at all ...Read more
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Can't fault Dodo on service delivery and technical support
I've been with Dodo for several years now (possibly 3) and have never had an issue. Mobile plan is very reasonably priced too. Also changing mobile plans from one rate to another was not an issue. Recommended
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Good post paid product for light users.
Never had an issue with the provider. All my queries were timely resolved. Good mobile plan for unlimited calls and texts with 6GB data including 100 min free calls to selected countries. However the multi media massages are not included in the plan.
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EllessPeel, WA
Good stuff
Pretty reliable, good network, great team, good speeds, great communication. Kind. Good people. Nice. Extra care. ...very thankful for dodo to take me.on as a customer. Kind regards. Thank you.
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Ben SmytheBrisbane
- 7 reviews
Useless. Took over a week for SIM to arrive, then set it up, 3 days later still not activated.
Call Centre doesn't operate on the weekend and opens on Monday at 10am. Turns out you have to pay straight away with a card as Direct Debit takes a week to set up. People at the Call Centre don't seem to know their stuff and can't do much for you.
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Fernando G.South East Queensland, QLD
- 2 reviews
- Verified customer
Worse service provider I have ever seen
I arrived in Brisbane and signed up for Dodo ADSL, Dodo Electricity and Dodo mobile as they offered an amazing price for the bundle. It come that the ADSL don't work AT ALL and they refuse to fix it. It took me maybe 5 attempts to call and ask for support and finally cancel the ADSL. They just send your calls to a call centre in India and put you in hold forever until you give up.
Then I got so sick of the ADSL, and realised that the Mobile has the worse reception ever. My mobile doesn't have reception in my office and neither in my home. So I...Read more
shifted to ALDI mobile, which is cheap and use Telstra coverage. And because I got so sick of both mobile and ADSL services, I also canceled my electricity with Dodo. Depending of my money, Dodo would starve to death. Extremely bad and disrespectful company as they keep you on hold FOREVER in the call centres, and refuse to do anything about you. It make sense that they put as a name for the company, the name of a bird that is basically excitant. They won't survive much longer either. Please don't sign with dodo, you will regret!!!Similar opinion? Write a review on ieatwords.com.au!
GayeNambour
- 2 reviews
SIM Card x 2 don't work!!!
Since 22 January 2020 I have been trying to use Dodo on my mobile. Have had a replacement SIM (first one didn't work) and still no service - message Insert SIMcard!!!! No solutions.
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Questions & Answers
Colette M.asked
How do I extend the ring time before the call goes to messagebank. I have tried **61*101**(no of seconds)# 'send' but it didn't work.
Stha S.asked
Hi I want to leave vodaphone and join dodo mobile plan. How can I change that service?
2 answers
Order a sim card from their website & when it eventually arrives you contact them to port phone number across to new sim card.
I would be careful, they might be cheaper, but their internet speed is terrible. My girlfriend moved from Optus to dodo, both use same network, but internet with dodo is so slow you cannot use it - all pages timeout. There was no issues with Optus. She is in process of moving away from dodo.. Also, customer service is terrible, they don't try to fix the issue, just tell you if you are not happy, go to another provider
Hi Stha, Dodo's customer service # is 13 36 36 and email address is
[email protected]. As Gary say's, you can order the sim card and they will port your mobile # from Vodafone. Please be careful what mobile plan you choose and ask them questions before you go ahead with Dodo. They may be cheap but their customer service is terrible and I found them very pushy to sell their business. With their $5 plan with no data, you can't even send/receive mms/attachments, but they don't even tell you that. So the next one up is $20 mobile plan with 2GB data and another $5 for mms/pics. Their c/s is in Philippines. You may also like to check "Belong" and "Yaya" mobile plans. Good luck.
Karen G.asked
how do i get my samsung S4 to ring longer
1 answer
Hi Karen, so sorry, I am not able to answer that. Perhaps someone from Dodo or Samsung may be able to help but at the moment I don't think they are there to help.
Happy Easter and stay safe.
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