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David.W.South East Queensland, QLD
- 2 reviews
Good service. NBN could be a little faster.
Good service. NBN could be a little faster. I download a lot of tv and movies and would like it to be faster. It could also be a little more consistent in speed if download.
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Syed HasanGreater Melbourne (Inner), VIC
- 2 reviews
Great Service & excellent product quality!
Reliable coverage and very affordable plan. Very happy with the communication and start-up instructions. Been a long term user of the service and decided to have another phone connected to Dodo.
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JulSydney, NSW
- 3 reviews
Great service
The coverage is good with some dropouts. Depending where I live as I am renting, some suburbs are better than others. I would recommend Dodo to everyone with great deals.
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They say the DODO was a halfwit bird...so are these!
First time customer....was told my mobile has been connected, its been ten days now still no connection. They say they'll call at a certain time, never do. When I call they put me on hold for 30 min, then to tech support. Problem still not resolved.
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KarenMurrumbidgee Region, NSW
Fantastic service recommended
Have experienced constant drop outs in last few months and slow service quiet often unable to connect to the internet on numerous occasions especially when my daughter is trying to submit work for uni
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I am happy With the service so far friendly quick
Network covetage reliable and fast
And data downloads speeds is fast
Service friendly either on the phone or face to face. They are helpful and patience and clearly explain what the customers need
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Excellent service .. this MVNO is better than Operators
Using 4 DODO connection. My whole family is on Dodo except me. I might switch over to Dodo if service continues to be same. Coverage is better than Vodafone this much i can say based on my experience.
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very happyGreater Melbourne (Metropolitan), VIC
Really blown away - AMAZING SERVICE
Aly at Chadstone dodo shop is Super nice and friendly guy, switched over my existing number from Telstra (I'd been a loyal mobile customer since 1994) & sick of paying $90 per month with only 2 gigs data. Thanks to awesome Aly M, everything on my phone is still the same, no blips or dropouts, Perfect 5 stars Aly! You rock!
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Akshay K.
- 2 reviews
POOR Customer service with Billing!! You will end up paying more $ in trying to save.!
Its been a 3rd time that my 20gbs have been used up before the 30 days period. After requesting to offer an app so i can see when i go over or to receive an email or sms when I go over this has still not happened. Charged me $10 for 1 gb used everyday. This means even if i used 100mb on a particular day i was charged $10. Called up the customer service help and they were being very rude!! .So many better options please avoid this! You will end up paying more trying to save!
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GeoffVictoria
- 2 reviews
Always been great service and economic
I have been with DODO for more than 5 years now and NEVER had a challenge with the srvice or company. No other company has been able to better them on price.
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Michael W.South East Queensland, QLD
Thankful
I have struggled with my mobile but adsl was fine.I also had to resolve my electricity issue which thankfully I have been able to. I hope we have a long relationship.
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Zdenka D.Metropolitan Adelaide, SA
It's was good
Very reliable, data download is sometimes not too fast but is ok I'm happy is excellent value for money, is great network, no dropouts. Would recommend my friends thank you
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Stuart D.Hunter Region, NSW
Great
Porting my number over was super easy. I'm on the basic plan so I'm not sure what the data downloads are like but my plan is great network coverage is great. No dropouts.
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Mark T.Hunter Region, NSW
Excellent value
All good and easy to use my dodo. No dropouts or slow speeds. Data adequate and network coverage good. Enquiries staff helpful with good product knowledge. Happy to recommend Dodo
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ElenaSydney, NSW
- 5 reviews
Great service
The service is great, no problem. Very easy to deal with DODO. Transferred my number from Vodafone and no regrets. A lot of different plans to choose from! Would recommend my family and friends.
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Whitney A.Darwin, NT
It’s great, can’t be without it.
Data is fast and the network coverage is working as I thought it would be, its prefect. Yes, I have been experienced some dropout although it’s been doing it most of time just going on and off.
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Melinda L.Darling Downs, QLD
Excellant
My coverage is really reliable with no drop outs, the speed of any downloads is really fast with no hiccups, down loading data for my phone is really great with no time waiting for it to load
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Marty11South East Queensland, QLD
Straight forward, no delays
See how we go with reliability of service, early days atm.. call centre knowledgeable and helpful. Hope this service continues. Pricing seems to be good, unlimited calls and text in Oz for 5 dollars.. i have no need for data as I use wireless at home.
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SunnySydney, NSW
Mobile network
Not good network. Very weak signals. Its keep cutoff the connection. I hope you will resolve the issues as soon as possible. Otherwise staff were friendly and helpful. Thank You.
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BrianSouth East Queensland, QLD
- 2 reviews
Changeover achieved without pain/anguish.
Unfortunately, the minimal time between changeover and this request for survey is too short for thoughts to be accurate or adequate. The setting up of home equipment was not problematic and was quickly achieved. We have no qualms in recommending Dodo to anyone seeking a refreshing change.
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Questions & Answers
Colette M.asked
How do I extend the ring time before the call goes to messagebank. I have tried **61*101**(no of seconds)# 'send' but it didn't work.
Stha S.asked
Hi I want to leave vodaphone and join dodo mobile plan. How can I change that service?
2 answers
Order a sim card from their website & when it eventually arrives you contact them to port phone number across to new sim card.
I would be careful, they might be cheaper, but their internet speed is terrible. My girlfriend moved from Optus to dodo, both use same network, but internet with dodo is so slow you cannot use it - all pages timeout. There was no issues with Optus. She is in process of moving away from dodo.. Also, customer service is terrible, they don't try to fix the issue, just tell you if you are not happy, go to another provider
Hi Stha, Dodo's customer service # is 13 36 36 and email address is
[email protected]. As Gary say's, you can order the sim card and they will port your mobile # from Vodafone. Please be careful what mobile plan you choose and ask them questions before you go ahead with Dodo. They may be cheap but their customer service is terrible and I found them very pushy to sell their business. With their $5 plan with no data, you can't even send/receive mms/attachments, but they don't even tell you that. So the next one up is $20 mobile plan with 2GB data and another $5 for mms/pics. Their c/s is in Philippines. You may also like to check "Belong" and "Yaya" mobile plans. Good luck.
Karen G.asked
how do i get my samsung S4 to ring longer
1 answer
Hi Karen, so sorry, I am not able to answer that. Perhaps someone from Dodo or Samsung may be able to help but at the moment I don't think they are there to help.
Happy Easter and stay safe.
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