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BinoGreater Melbourne (Outer), VIC
- Verified customer
Excellent service, efficient work and a great team to work with
East west Home is an excellent builder who supplied us with a home of high quality without any stress along the way. The entire team were very friendly, helpful and thorough and went over and beyond to help with any questions we had. The workmanship and build quality of our property was of a high standard and the build time was exceptional. Any issues encountered, and there weren't many, were handled very professionally and very quickly. We would like to thank the whole team for such a wonderful product they delivered!
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Myra JSGreater Melbourne (Outer), VIC
- Verified customer
EastWest did an amazing job!!
From the start, EastWest were very professional.
The livable layouts, were upgraded to my requested by their in house designer - this was a smooth and great process!
The end result, completed house, looks great and I cant wait to move it!
thank you EastWest - Would recommend to anyone looking to built with a trusted building company.
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Simon R.Greater Melbourne (Outer), VIC
- Verified customer
Very happy.
Very happy with the process and finished product. Dave was a great supervisor and very helpful during the build. The team were great with us putting together our custom design. The build quality was fantastic and any issues we had along the way were sorted out very professionally. Would highly recommend East West Homes.
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DilipGreater Melbourne (Outer), VIC
Outstanding Customer Service and Good Quality Construction
We are pleased with design and quality of our new home constructed by East West Homes and we have settled in very comfortably. The building was well managed and Clive, our site supervisor took extreme measures to ensure the quality was not compromised. The building is just according to our needs. The Experiences and customer service at East West homes is great. We had no issues at all and even the small mistakes were taken care before the hand over. Their turn around time was very quick and professional.
Special Thanks to Raghavendra Rao, who ...Read more
was our sales executive. He provided appropriate inputs right from design till completion and was always willing to go an extra step to cater to our needs. Overall, very pleased with their work and would definitely would recommend East West homes for residential constructions.Similar opinion? Write a review on ieatwords.com.au!
MidnightMelbourne
- Verified customer
EastWest managed our whole knock down rebuild project
Peter Healy gave us excellent advice and exceptional support in altering and adapting our design plan.
Our Construction Supervisor kept in regular contact as promised and clarified any queries we had and promptly dealt with them.
The EastWest Homes office staff were efficient and knowledgeable in providing clear and accurate information and timelines.
As we have moved into our home 3 months ago we can say with certainty that we are most impressed with the quality of workmanship and all finishes.
We received feedback at every step al...Read more
ong the process of construction with the different tradies taking much pride in constructing our home and complimenting us on our choice of products and materials. There were no surprises and we thoroughly recommend EastWest Homes. Another family member is about to commence a substantial build with EastWest based on our high degree of satisfaction.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Exceptional personal service and attention to detail
When we approaced EAST WEST HOMES to build our family home in Cranbourne West, we were pleasantly surprised with the personal attention we received. Our plot of land was irregular, however Peter Healy spent hours with us to design a home which met all our needs at no extra cost. This family-owned team knew us by name when we called and went the extra mile to answer any queries. Clive who supervised the build always returned our calls and met with us on a regular basis to walk us through every step and to inspect the various completion stages. W...Read more
e received the key to our home two months ahead of time with a surprise welcome basket the cherry on the cake. We are now living 1 year in our beautifully designed home and can still contact EAST WEST HOMES anytime to ask advice. Their customer service is beyond comparison and the workmanship is of excellent quality. We are grateful that every member of the East West Home team at Carrum Downs takes pride in what they do. We would recommend EAST WEST HOMES to anyone anytime.Similar opinion? Write a review on ieatwords.com.au!
HayleyMelbourne
- Verified customer
Our home
Right from the very beginning East West Homes was our first pick. As soon as we saw the display home we knew it was the house we wanted. We loved the houses and the ability to make changes that suited what we wanted. They were very welcoming and it was so good to deal with the same people all the way through. Every time I called they knew exactly who I was and which house was ours. We were so comfortable with every meeting and decision that was made and they created the home that we always wanted. The service was excellent and even when there w...Read more
ere minor hiccups (which is expected in any build), they were resolved quickly and we were kept well informed. They accommodated for us in so many ways and we have now been in our home for 9 months and couldn't be happier. We have still had contact with them in the months since and the service hasn't changed. I would highly recommend this builder to anyone who is looking. East West Homes met with us on so many occasions and had us check our home after each stage of building to ensure we were happy and that all the right colours were used.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
So glad we stumbled apon East West Homes
My wife & I were told by one of her work colleagues that Pasadena Estate had land selling at a good price, so off we went to see the land sales office. Whilst we were at the estate, with some time to kill we wondered across to the displays. The 1st & only display we visited in this estate was East West Homes. We had visited many of the other display homes in other estates, but we could not agree on a home we both liked, until we went into the Seachange 28. We got as far as the kitchen and declared simultaneously that we were 'Home'. We decid...Read more
ed to get more information from Michelle, who was the sales person at the time. We instantly clicked with her. She told us that the lot next door, which East West owned, was for sale. This was an opportunity not to be missed. My wife had built a couple of times before, however this would be my 1st experience with building. As Michelle decided to leave the company, we were passed onto Christine, who is a wealth of knowledge & patience as we changed the design to suit our needs. With her assistance we moved through the process of building our home, which was an easy & pleasant experience all the way. We could not have been more pleased with the quality of our home & the professionalism of all the staff we dealt with. We were updated regularly with information before and during the build & after sales support was really good. Whilst it has taken over 2 years to write this testimonial to EWH, we could not have been happier with our home in every way. We often had comments on the layout and the size of the kitchen... A dream for any cook and that we could change the standard plan to suit what our family needed also impressed family & friends. We have since sold this house and directed the agent to ensure she included the EWH brand in their spiel and we know that the new owners are also over the moon with their purchase of our home. When we are ready to build a 2nd house on the back of our new property EWH will be who we choose.Similar opinion? Write a review on ieatwords.com.au!
marklangwarrin
- 21 reviews
- Verified customer
What a rip off
When we where with the sales rep of East West Homes looking at plans I asked if the price quoted included site costs and I was told yes, up to a block of 650m. So I paid the deposit and when I got the full contract they added another $13000.00 for site costs. East West Homes what a rip off.
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NasMelbourne
- Verified customer
Thank you East West Homes
This was our first experience of building a new home in Australia. We had met other builders but chose East West homes because of some good references from my friends. With much apprehension we approached the east west homes and the moment we met Raghu all our apprehensions flew off and it was a smooth Journey right from signing the contract till the Keys were handed over, except for some minor setbacks during the construction which never impacted the final outcome.
Starting from our initial discussion with Raghu who took personal care in en...Read more
suring our expectations are met (which I presume he does for every other customer of theirs), the help extended by Tess in our colour selections, finalizing the plan and sketches with David, regular updates on the status of constructions from Clive and Gay, and the entire team at East West Homes gave no room to complain as they always put customers before their business and most importantly the Keys were handed over. Not to forget the timely follow up calls from Mardi right through the construction, enquiring about the overall progress and grievances if there are any. Even the post construction support was very good, promptly attended to even though minor in nature. Given the final outcome I would definitely recommend EWH to my friends and have already started doing itSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Thank you so much East West Homes!
Dear Peter & Mardi
It took six months to add this Testimonial to EWH.
During this six-month we collected comments from family and friends about our dream home. To our surprise there was no negative feedback from anyone including us. Some of the great comments about our house were “Great finishing touch”, “Commendable tiling work”, “Perfect painting”, “Quality materials used” and best of all “Great customer service” without mentioning individuals from sales, project handling, customer service and after sales service. A special thanks to all tradies involved in building our dream home.
From Paddy & Milli
Sam & Sanch
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SridharMOUNT WAVERLEY
- Verified customer
Thanks EWH - We made the right choice!!!
Greetings East West Homes!
We thank you for the great experience towards the construction of our First home in Australia. We took lot of time finalising the builder for the first home that we wanted to build. Visiting display homes and meeting builders had been weekend routine for us until we met East West homes. It is six months since the handover of our house, we are happy we made the right choice.
Starting from our initial discussion with Raghu, the help extended by Tess in our colour selections, finalising the plan and sketches with D...Read more
avid, regular updates on the status of constructions from Clive and Gay, and the entire team at East West Homes gave no room to complain as they always put customers before their business. Everything went so well with the construction of our first home with East West Homes, we felt building a new house is not a difficult task if we made the right choice of the builder. We have already started recommending EWH to our friends. Great team and high quality, thanks EWH for making the experience of building our house a pleasant one. We have currently let our house for rent, and it amazing to hear from our tenant that they had constructed many houses with top builders but the quality of this house is commendable. Great feedback to hear. Once again thanks to the entire TEAM of East West Homes.Similar opinion? Write a review on ieatwords.com.au!
BradSE suburbs
- Verified customer
Great home builder at realistic price with no hidden extra's
This was our first experience of building a new home. We had met other builders but chose East West homes because the team seemed to care and understand our needs from Day 1. Their display homes are presented in a realistic way, and the pricing was clear and reasonable. Our block had complex overlays and easements that East West homes were able to assist us with. What could have taken months, has progressed quickly and effortlessly. Everyone we have met at East West is professional and friendly, from the Sales team, to designer and buildin...Read more
g supervisor. We have no complaints, and given our trepidation of this big decision are amazed how easy East West homes have made it. Every commitment has been honoured, thanks East West team for helping us to get into our beautiful home.Similar opinion? Write a review on ieatwords.com.au!
KingkenKoo Wee Rup
- Verified customer
Well satisfied
We decided what we needed/wanted and checked on internet and came up with East West Homes. Visiting the area we were considering building we had a chance meeting with then supervisor (John) and after short conversation viewed a display home.
From the time we first met Sales Executive Raghu Rao things went really well. All staff, Tess, Dave, Gay, Clive (supervisor) and others we dealt with were professional, respectful and supportive of our decisions and minor issues which arouse were resolved quickly - a wonderful team of staff. We receive...Read more
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- Verified customer
Think carefully about building with this shonky business
Everything it took to build our house was of poor quality or the level of seconds as "brand new" items were chipped, scratched or damaged and no responsibility was taken to correct this even at the time noticing this. items were not installed and were signed off as having been. simple things like double glazed windows which constantly fog up and have a slight chips from installation, fitting downlights and smoke alarms fell apart or fell from the ceiling. plaster sheets not secured (don't lean on our walls they very well may fall), walls not pa...Read more
inted properly (can still see plasteres bog) cornicing installed with chips and, no taps installed under bathrooms sinks to repair and fix leaking bathroom taps, no colour coded water pipes in roof to disguinish from hot and cold water (all black). in all we have serious plumbing issues with all water going through our cold water pipes and having to wait 1-2 mins for hot water, before returning cold again and not returning back to hot. our plumbing pipes were not installed correctly as they are twisted around our roof frame. again had the plumber and various other "certified" tradesmen to come out at the 6 month check and these items were never fixed. the list goes and on, these are just a few things wrong with the house. East West homes should be ashamed of themselves, they took our hard earned money and had their eyes and ears closed to build something called our house. From designing the floor plan to deciding all that went into the house was completely mismanaged to say the least. not once was there ever any professional advice to give a first timer, it was simply put as "its not my house, i don't care what you choose just hurry up". - Ultimate Tiles.Similar opinion? Write a review on ieatwords.com.au!
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Paul ValuerMornington Peninsula
Quality builder at realistic price with no hidden extra's
This is the second time I have built with East West homes, our first house was with the team at Somerville cool stores and our second with the Carrum Downs office. Every aspect of our build has been fantastic, from [name removed] design help in the display at Cranbourne North, submitting of the Bushfire Management Overlay paperwork for our permit (special thankyou to [name removed]), the friendly approachable tradesman and staff, the maintenance team who have gone above and beyond what I had expected and finally most importantly of all [name re...Read more
moved] our building supervisor who has been more than fantastic and gone out of his way to ensure we have had a happy hassle free build which has been finished to high standards ([name removed] thankyou our family really loves the new house) I would highly recommend East West homes as they have built us two great family homes with no problems and as I am a Residential Property Valuer I have seen more than my fair share of disasters. The best thing about East West is what you see is what you get (the displays are what they build pretty much as standard) and there were no hidden extra's unlike other builders who charge extra for every single item in a house.Similar opinion? Write a review on ieatwords.com.au!
marktMelbourne, Victoria
Great house,great quility, quick build
This is the first house I have had built due to horror stories I have heard about building but would do it again without any hesitation because of the team at East West homes. The house took a while to get started as we keep changing things on the plan but was not an issue with the team at Williamstown East West but when things got started the house moved along much quicker than we expected .Along the way there were a couple of small problems but when we let the supervisor know they were dealt with very quickly .The quality of the house is very...Read more
good which we thought might not be as good as the display home but was just as good . The experience of building right from the salesman at the display home to the people at the office right thru to the supervisor and the tradesmen was brilliant.There was hardly a day went by without some people there working which made the build go along very quickly. The date we were meant to move in was the 26th of November but we moved in on the 17th of October which saved us on rent. I would recommend East West homes to anybody that is looking to build a new home.The only negative I would comment on is we should have done this much sooner. The time it took to build and the quality of the build Shold have built soonerSimilar opinion? Write a review on ieatwords.com.au!
Building with East West Homes read this
The slab went down fine.Then it was all down hill.We had severe acid burn on our brickwork.When the brick cleaner tried to rectify this the bricks were pock marked and chipped.Some of these bricks were replaced.We are still looking at damaged brickwork 1 year after moving in.The plumbing was blocking post moving in. this was brought to East West homes attention.This was not rectified properly on 2 occasions.Subsequently we had an internal flood.The carpet became mouldy and smelt.With some arguing(East West Homes stated that the carpet seemed fi...Read more
ne)this was replaced.The smell returned,this has almost gone 10 months later.The concrete at the front porch falls the wrong way this floods each time it rains.East West Homes informed us they would fix this if we supplied the tiles they would supply the labour.Post moving in we would be sitting in our lounge room and the front door would open with a gust of wind as it did not sit in the door frame properly.Window frames were warped as they were not packed and were sitting on the m.d.f.This is to soft.The door stops were not even behind the door subsequently the door knobs hit the wall.unbelievable.I have found it easier to do the maintenance myself with care.I have fixed many more things than are listed.I also found some staff members to be arrogant.Would i recommend East West Homes no.Obviously they build some good homes as they have alot of good reviews but that does not help if your experience goes bad.We did not have good resolutions to the problems we had.I was given a letter on the day of handover typed up by a East West Homes site supervisor.This letter stated that i was satisfied with the brickwork.I was told that if i did not sign it handover could not take place. Some of the trades did a great job The way problems were handledSimilar opinion? Write a review on ieatwords.com.au!
First Investment Property - Great Outcome
I took the nervous step of building my first investment home. After much research with a range of builders I settled on East West Homes. I felt more comfortable with a smaller builder and my decision was vindicated when I met with the sales person [name removed]. He was most professional and provided me with all the information I requested and answered all my questions. Construction commenced and ran very smoothly. There were a few small things I was unsure about, however the supervisor always availed himself to answer my questions and was happy to meet me at the property. I am very happy with the finished product and I found the whole team at East West Homes very approachable.
Good design, value for money, good customer service
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mikeblueAU
Terrible
Nightmarish experience, was promised a 6 month build,and it took 18 months, incurring loads of construction interest which defeated the purpose of saving on stamp duty by building from scratch. The final product was VERY poor condition, loads and loads of issues, building inspector couldn't believe it. The builder missed expansion joints, did a very very rough job on the finishes and the landscaping was atrocious. We were under mortgage stress because it was so long in being built, we were forced to make the final payment on teh property so we ...Read more
could get a tenant, even though there was so many issues with the house. Very very shonky quality in my opinion and the building inspector agreed. I would definately steer well clear of these guys. Regards Cannot think of any Nightmarish experience, was promised a 6 month build,and it took 18 months, incurring loads of construction interest which defeated the purpose of saving on stamp duty by building from scratch. The final product was VERY poor condition, loads and loads of issues, building inspector couldn't believe it. The builder missed expansion joints, did a very very rough job on the finishes and the landscaping was atrocious. We were under mortgage stress because it was so long in being built, we were forced to make the final payment on teh property so we could get a tenant, even though there was so many issues with the house. Very very shonky quality in my opinion and the building inspector agreed. I would definately steer well clear of these guys. RegardsSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Newcsasked
I would be interested to learn more about the Summerfields Estate in Wonthaggi. It is my intention to move to the area later this year or Jan next year. When will homes become available? What is the average land size?
Thanks.
No answers
Mehulasked
Hello All,
Can anyone provide their views to build with East West Homes in the South East? I have read their reviews and see that they are generally good but I need to know if there are people in the south east who have build with them recently and how was their experience?
Thanks,
Mehul
2 answers
HI Mehul, we are building with them currently and we are in the south east
Hi there,
Can you please share your experience building East West. I am considering to replicate their Tasman 28 plan with some modifications. How's your experience been so far?
Thanks,
Mehul
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