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Reviews

3.1

168 reviews
5
(51)
4
(39)
3
(9)
2
(13)
1
(56)
  • Build Quality
    4.0 (2)
  • Value for Money
    3.0 (2)
  • Ease of Use
    4.0 (2)
  • Cleaning & Maintenance
    4.0 (2)
  • Noise Level
    3.0 (2)
  • Internal Layout
    4.0 (1)
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Keith Daly

Keith Daly

  • 3 reviews

Bottom Mount Freezer

published

B/Mount Freezer model, not as much room inside as a top freezer model of the same size, Had problem with door sealing however F&P sent a serviceman and fixed the problem. Door had not been aligned properly on manufacture. Had F&P previously with good results, they can be a little noisy at times.

KB25

KB25AU

  • 7 reviews
  • 1 like

Pretty good but my 14 year old equivalent had better storage space

published
Maestro3093

Maestro3093

  • 3 reviews

Cannot be faulted

published

Bought for holiday house. An excellent fridge which has suited our needs well. Very spacious and efficient to open, store, access all areas including the freezer. Very quiet, maintains excellent temperature throughout and keeps all food perfectly. Just as economical as the next model down. We have owned the previous model for over ten years without a hitch.



Bottom Mount Fridges / Refrigerators

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Scruffy

ScruffyBrisbane

  • 2 reviews
  • 1 like

Not Bad

published

We have had this fridge for about 6-7 months, bought from hardly normal. At first I was skeptical of an upside down as I have a sore back, but I got used to it. The fridge works perfect crisper/vege compartment works outstanding without fault, and has ample room for a medium family. We are in a house with a high ceiling and we hardly hear it at all
Easy clean
The freezer it just ok, at first I liked the ice tray area but then I found it a problem as it loses space for freezing for other more essential items,ie- bread and frozen veggies
We are going shopping more often to buy things that just don't fit,
Freezes perfect and the beeper is pretty much standard on all things fridge

Cheers

Gordon

Gordon

  • 2 reviews
  • 4 likes

Poor Quality

published

1st one they delivered was keeping my neighbours up at night. 2nd one they delivered has a faulty door that has a bump when closing the door. Also noisy. Customer service is good but the product has poor workmanship. I asked for a refund but they declined and are sending a technician to fix the door. I want a new fridge not a repaired fridge.

Horrible

published

I have a bottom mount fridge.
This fridge is such a disappointment. The worst thing is it stops 6 cm from fully closed (I was told this is the pivot point), this means you have to slam it for it to shut properly.
I dislike the glass shelves as you always have to clean them, they don't but up to the back of the fridge, so the actual capacity of the fridge is less than you pay for.
It is very noisy and the items in my freezer have an ice build up after a week or so.

Jeremie R

Jeremie RMelbourne

First and last time I buy a product from Fisher & Paykel

published

I bought this Fisher & Paykel fridge e522ble4 on 9/12/2014. It completely stopped working on Wednesday 12/08/2015, 9 months later after the purchase.
I live in Melbourne CBD, and it took 1 month of putting pressure on the Fisher & Paykel customer care before a Fisher & Paykel technician came only to diagnose the problem with the fridge. It was a faulty gas compressor and it could not be repaired on the spot. Just judging how quick this fridge failed after a very average use and how overbooked Fisher & Paykel customer care seems to be, I think that the reliability of their fridges is extremely low.

casey

caseyAU

  • 2 reviews
  • 2 likes

Good fridge overall

published

The first one I purchased had a very noisy motor. F&P were very good at coming straight out and trying to fix it but a few days later it was noisy again. F&P immediately replaced the fridge. This one also had a slightly noisy motor so F&P came out again and found the motor had been slightly displaced during delivery. It was easy to fix. The fridge is now very quiet. It is well designed and I would recommend it. The F&P customer service was excellent.

Recall. In Australia there is a recall on this model built in 2006 2007. Could have fire in freezer.

published

Contact Fisher & Paykel for free service. All 522B models built between 2006 2007 have been recalled because of fire hazard. Check recall notice for serial nos. We have Owned fridge since 2007. I'm still waiting to be contacted. This has been an excellent fridge. Especially the cool water feature. But of cause not happy about recall, also not being notified & finding out by accident.

2 comments
Fisher & Paykel
Rudi K.Fisher & Paykel

Please visit www.fisherpaykel.com/recall website for all information regarding this recall.
Denise

Rhodesie
Rhodesie
Bottom Mount Fridges / Refrigerators

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JB

JBRichmond-Tweed, NSW

  • 5 reviews

Nice fridge which initially was noisey, but after some adjustment we have a quieter fridge

published
Bettina

BettinaBrisbane, Queensland

  • 3 reviews

So happy

published

After over a year of struggling with the previous purchase finally I could afford to replace it. We have had the F&P for about 10 days and it answers all my requirements. The interior lights up well, the shelves and drawers are accessible & it seems very spacious despite being on paper the same size as the old one.
I was advised to leave the temperature on the factory settings and they seem just right.
There were some issues with the delivery subcontractors and when I contacted the store, the sales rep offered to come and double check the installation for me.

Handle breaking off

published

Door handle broke off at the bottom after a few years of gentle use. Clearly a manufacturing defect: a piece of cheap cast iron used to connect an expensive stainless steel handle.

Robert

RobertAuckland

  • 6 reviews
  • 3 likes

Great replacement fridge/freezer

published

We had a Simpson Fridge/freezer 522 litre for 22 years without any problems and still going. We replaced it with the FnP french doors recently but was not going when delivered. Luckily, we changed to this FnP BRE522 unit instead. It is a perfect replacement with heaps of space than the french doors, very quiet, excellent lighting, good freezer drawers, easy cleaning and very practical. Certainly, well recommended though it is still in our early stage of possession. Hopefully it will be as reliable as our last one. Will update much later on its performance. Meantime we are very pleased with this unit.

1 comment
Robert
Robert

No problems and still serving us well. Very practical and heaps of space.

Helen H

Helen HAlligator Creek

  • 3 reviews
  • 1 like

Great fridge/freezer

published

Not actually sure which model without searching for the book, bought 3 months ago. We were actually looking for a fridge with a top-mount freezer but this was the only one in our price range with two fruit/veg bins. Saves standing there pulling out salad items one by one with the door open - grab the whole lot easily. Very pleased with the purchase and love being able to see properly into the fridge - less food wasted as you don't have to almost turn upside down to see what's at the back of the bottom shelf!. It's doing its job beautifully and no noise to speak of except what you normally expect from a self defrosting appliance.

Matt S

Matt SMelbourne

The absolute worst, 3 fridges later and it still isn't right.

published
Bottom Mount Fridges / Refrigerators

Find out how Fisher & Paykel ActiveSmart 519L Bottom Freezer (E522 Standard Series) compares to other Bottom Mount Fridges / Refrigerators

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Krok

KrokAU

  • 4 reviews

Well made, good looking appliance

published
Date PurchasedJul 2015
Hansel&Gretal

Hansel&GretalSydney

  • 5 reviews

10 Years still going!

published

This fridge has been great, never any issues with it, everything always kept cold and fresh.

This model appears to be the base model which a lot of new E522BR versions have been built on, I see the shelf configurations change on the different models but not much else cosmetically. Easy to clean, very quite. I only replaced it as I wanted to upgrade to a very fancy new model with ice maker and other bells and whistles which fits our new kitchen. (No I'm not saying which one until I know if it performs or not). Fisher & Paykel get a big thumbs up for this fridge from me.

raj

rajwa, 6112

  • 2 reviews
  • 1 like

Perfect family fridge

published

finally we found perfect family fridge. compartments are spacious and easy access. LED light. this fridge has got active smart. fruit and vegetable bin and humidity slide helps us to keep fresh. and less noise.

Reviewman

ReviewmanSouth East Queensland, QLD

  • 12 reviews

Been a fine fridge

published

Had opposite experience of the negative reviews here. This F&P model has been far better than my previous Westinghouse which was a shocker. I've had no problem with anything in the fridge freezing, or bumping my toe (LOL). I'm actually moving this downstairs and buying another F&P fridge for my renovated kitchen. And no, I have zero allegiance to F&P. I had a dryer from them that died within weeks of buying new.

Pluffy

PluffyBirmingham UK

Cheap fans, unreliable machine

published
Page 3 of 9
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Questions & Answers

Uche Nsugbe

Uche Nsugbeasked

ActiveSmart E522BRX (Stainless Steel, Right Door)

Hi,
I bought this fridge about 3 years ago. I have been very pleased with it ever since.
An alarm would sound to remind you that the door hasn't been properly shut but recently, as soon as you open the top door of the fridge it begins to beep continuously until you touch the active smart button inside the fridge or until you shut the door. This is abnormal. How can I correct this?
Regards

No answers
Fiona

Fionaasked

ActiveSmart E522BRX (Stainless Steel, Right Door)

Fridge & freezer are sounding 2 beeps on opening
In fridge at back top, there is a red light as well
Does it need a service?

No answers
Paul P.

Paul P.asked

ActiveSmart 519L Bottom Freezer (E522 Standard Series)

We keep having ice form behind the back panel of freezer and when this happens the freezer keeps working but the fridge does not stay cool.
We have the freezer set to warmest setting.

No answers

Get an answer from our members and Fisher & Paykel representatives

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