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Reviews

3.1

168 reviews
5
(51)
4
(39)
3
(9)
2
(13)
1
(56)
  • Build Quality
    4.0 (2)
  • Value for Money
    3.0 (2)
  • Ease of Use
    4.0 (2)
  • Cleaning & Maintenance
    4.0 (2)
  • Noise Level
    3.0 (2)
  • Internal Layout
    4.0 (1)
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Does a great job, just small issues.

published

This fridge has been mostly reliable, and easy to use/adjust. Keeps reliable even temperatures. However, the plastic insert above the fridge crisper compartments is very flimsy and is constantly an annoyance, and there was one instance where in hot weather combined with the fridge being a little too close to the wall behind the motor became loud and apparently stressed, however it resumed normal operations shortly after.

Date PurchasedAug 2012
Just Saying..

Just Saying..Melbourne

Great Refrigerator

published

Very nice looking fridge, easy to clean glass shelves.
You have to regulate the temperature or it freezers things towards the back. Once you work that out, you won't have a problem. Large drawers for your frozen items and I love the ice cube section great idea to keep them level and not thrown in with your frozen items. Would recommend.

Date PurchasedNov 2014

only lasted 10 years

published

I really liked this fridge as the inside was arranged well and it was easy to clean. I liked the smudge proof finish and grey side. However, it only lasted ten years and I was told it wasn't worth it to repair (coolant had leaked out). Definitely should last longer.

Date PurchasedAug 2006
Bottom Mount Fridges / Refrigerators

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Great Purchase

published

It is a perfect fridge/freezer for keeping my food in good condition. It is reasonably quiet and is very easy to clean. It has plenty of space in the freezer and I love the bottle holders that come with the fridge for easy wine/drink bottle storage. The removable tray (under the fruit/veg bins) makes it easy to serve large pre prepared delicacies at parties.

Date PurchasedJul 2014
Meredith

MeredithLake Cargelligo, New South Wales

  • 2 reviews

Love it!

published

I am very happy with this fridge.
It is so easy see into and access every shelf in this upside down format.
We live in a hot climate and it has consistently maintained temperature. It's operating noise is very acceptable, quiet and not prone to sudden starting up surprises!
It is easy to clean the glass shelves and vegetable drawers which slide out completely.
I'm sorry to see the white version appears to have been discontinued. But if you are happy to have stainless I'm sure it will be as reliable as ours has been. A year on I am still delighted with it!

Date PurchasedJan 2016
Jane25

Jane25AUCKLAND

Fits my life style

published
Date PurchasedJun 2015
Lawrence

LawrencePerth, WA

  • 4 reviews

Goes well.

published

Is very quiet after a noisy Westinghouse french door, fridge /freezer. Seems to keep both compartments as cold as we want in Perth's hot summers. So far so good. No special hardship in keeping it clean. Interesting to have a bottom freezer for first time. Not sure next time whether we would have top or bottom freezer both have their own advantages.

Date PurchasedJan 2016
Maria King

Maria KingAU

  • 3 reviews
  • 1 like

A NECESSITY

published

We were limited in fridges due to the width of the cavity, as it was an urgent purchase we did not get to do a lot of investigation. the fridge is good it seems to maintain temperature well, the dual crisper's do keep my fruit and veg fresh longer. Unfortunately it has no ice maker or even a twist and turn ice bucket, just ordinary ice cube trays, the freezer drawers often slide out themselves when you open the freezer door, and the fridge door takes some nudging to close especially if you have too many heavy items/bottles in the door (it takes a bit of tweaking). If you had a young family with children constantly in the fridge this could prove an issue. Overall it does it's job.

Date PurchasedDec 2016
jenny

jenny

  • 2 reviews
  • 2 likes

Disappointing !!

published

Had it for 18mths- needed service for the loud cracking noises and the inconsistent cooling in the fridge. The olives froze in the bottle while on the top shelf. They replaced the fan. 6months later the fridge constantly bipped EVERY time we opened the door. Backing up the truck got really boring! Technician came and said the fan gets a bit frozen but it will fix itself. And off he went. 10 days later BIP BIP BIP. The icecream defrosted and refroze overnight. The icetray had partially defrosted iceblocks too. Technician coming back again next Monday. But we will have to pay for any parts. Fridge is 2 years and 7 mths old now. Not good enough.
My previous fridge lasted 19 years without one service call.
Purchased Online Appliances

Date PurchasedJun 2014
Bottom Mount Fridges / Refrigerators

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Shakey sound from the shakey Isles

published

What a racket ! I could run to the shops and buy ice more quietly... don't buy a Fisher Pykel product to save your self... no service or back up unless you live next door to the factory. The problem with the machine could be fixed in a moment by a service technician but none available 80k south of Adelaide.

Date PurchasedMar 2015
Troglodytes rising

Troglodytes risingNorthern Beaches

  • 2 reviews

Wouldn't buy another FP unless they could demonstrate significant improvement in the product

published

We have repeatedly had to throw food away as the fridge stops working with little warning. It would seem necessary to schedule a 6 monthly visit from a repairer to fix a blockage between the freezer and fridge is necessary as condensation freezes and stops cold air pump lifting cold air from the freezer to the fridge. Factor in extra service calls and food replacement when considering the cost

Date PurchasedApr 2010
handytoknow

handytoknowSouth East Queensland, QLD

  • 16 reviews
  • 10 likes

Happy with this purchase

published

Purchased January 2016 from Joyce Mayne, discontinued model, $1600. So far so good, owned fisher and paykel refrigerators for many years, few problems with any of them. Happy with this model, glass shelves which are great, cools well. Ice works perfectly and love cold water dispenser. I recommend this product.

Date PurchasedJan 2016
Helene B

Helene BSydney

  • 3 reviews
  • 1 like

Great product

published

Easy access. Lots of space. Great lightning. Very quiet . Keeps foods at perfect temperature at all times.
very easy to clean. good freezer capacity and well-organised freezer drawers and bins.
Will stick with same brand and type when new one needed.Electricity bill also went down once this fridge was purchased. Just one warning. Plastic bins are fragile and can split/break easily.

Date PurchasedJun 2015
Mel C

Mel CSydney

  • 5 reviews
  • 1 like

Overall a good fridge

published
Date PurchasedDec 2015

Love the fridge - hate the noise!!!

published

Love the layout inside, the look outside and the water dispenser is awesome. But when this fridge starts up it is so dam noisy that I hate it!!

Can't something be done beside putting foam around your fridge which would look ridiculous??
It could even run quieter after start up

Date PurchasedSep 2014
Bottom Mount Fridges / Refrigerators

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Deb

Deb

  • 7 reviews
  • 3 likes

Looks great - but next time I'd choose differently

published
Date PurchasedMay 2016
George S

George SEARLWOOD

  • 5 reviews
  • 9 likes

Easily damaged

published
Date PurchasedApr 2016

Very noisy Never again

published

It's true I've owned fisher and paykel for 15 years bought in 2000 not 1 sound came from fridge last December I bought E522BRE5 model stainless steel thought I was doing the right thing of what I know and proviously owned never again will I buy fisher and paykel this fridge. Makes noise like an animal, it's loud it does weird noises. I had technician come out 2 times and twice they said its normal to its not normal and it's not fisher paykel a no name fridge doesn't do these kind of noises. People put your money else brands trust me I can't wait to get rid of my fridge.

Date PurchasedFeb 2015

Noisiest fridge ever

published

I am shocked at the noise this fridge makes 80% of the time. Can here it across the room. Had technicians out 3 times. They say it's normal. It's not normal. I'm disgusted that F&P would sell this piece of junk. Never buying your fridges again Don't take a risk with this brand unless they promise to take it back if it's noisy. Once it's in your house it's too late.

Fridge burns out

published

I bought a Fisher & Paykel Fridge in 2007 for $2229 and I just noticed a funny smell. Well, I guess the motor burnt out,everything in the fridge has a black soot over the food and I guess I will have to throw it out. I will contact them tomorrow and see what they say. Surely that kind of a fridge should not only be save but last longer for that price!

Page 2 of 9
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Questions & Answers

Uche Nsugbe

Uche Nsugbeasked

ActiveSmart E522BRX (Stainless Steel, Right Door)

Hi,
I bought this fridge about 3 years ago. I have been very pleased with it ever since.
An alarm would sound to remind you that the door hasn't been properly shut but recently, as soon as you open the top door of the fridge it begins to beep continuously until you touch the active smart button inside the fridge or until you shut the door. This is abnormal. How can I correct this?
Regards

No answers
Fiona

Fionaasked

ActiveSmart E522BRX (Stainless Steel, Right Door)

Fridge & freezer are sounding 2 beeps on opening
In fridge at back top, there is a red light as well
Does it need a service?

No answers
Paul P.

Paul P.asked

ActiveSmart 519L Bottom Freezer (E522 Standard Series)

We keep having ice form behind the back panel of freezer and when this happens the freezer keeps working but the fridge does not stay cool.
We have the freezer set to warmest setting.

No answers

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